Please hand down very professional and easy to work with
I’ve now purchased three homes and Veteran’s United by far exceeded my experiences with other lenders. Hopefully this is our last house to buy but, if we did end up moving again, I won’t go to anyone else.
I recommend Veterans United without hesitation. They know their business and can explain it in plain language, promptly and courteously. I have bought 2 other homes with my VA benefits, but without Veterans United and I will never buy without VU again. They tell you what to expect, help you understand unexpected delays, and keep fighting through the process for you. When they tell you they can close the deal, they will!
David Kitchen and Brayden Byrd were a tremendous help through the whole home buying process. I appreciate all their help and would recommend them to anyone looking to use their VA Loan Benefits.
You guys are just incredible all the work and time you put into it we appreciate it so much thank you
This was a stressful process. Veterans United was terrible to work with. They were polite, but quite frankly we’re bad at doing their job. Lost paperwork, poor communication, closing delays at their fault, too many failures that only frustrated the process.
Response from Veterans United
Ying, thank you for letting us know there may have been preventable delays during your loan experience. It is important that we take time to research your comments and look for ways to prevent a similar situation down the road. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. Our hope is that your home serves you well and that our commitment to providing outstanding service will have a positive impact in the future.
Be calm, you're in great Hands. They make things happen.
I highly recommend Veteran homebuyers to work with Veterans United. The step by step process they provide to homeownership was so easy and stress free. My loan specialist Chris Solomon truly cares about his clients and exceeded my expectations and overall made me feel like a valued customer.
