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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

427,519

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 427,519 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

United Veterans has been absolutely the best partner with my first-time home buying experience. The whole team from the beginning to the end have been so helpful and fantastic to work with.

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Would recommend VeteransUnited to those needing a well organized, crack staff to help the transition of buying a new home.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend

Absolutely amazing! Super friendly, professional, polite and most of all helpful! 10/10 will refer anyone!

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

3.5 out of 5 Stars
Would Recommend
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend

Overall, one of the best choices I've made. I had an excellent team!

headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

5 out of 5 Stars
Would Recommend

Thank you for giving me the chance to break generational curses and giving my daughter a better chance at life. For this I will always be grateful for your company and specifically the team under Sam Brown for making me a new home owner!!!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

Taylor is amazing and I would recommend her to provide the excellent service to future buyers.

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

Our builder's sales rep sucked, thankfully Sarah and John did not. In fact, exactly the opposite. They helped us get stuff moving at the end and got everyone on the same page again. Thanks!

headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend
Photo submission from Sean J.
headshot image of Jessica Bailey

Loan Officer: Jessica Bailey

NMLS# 2122253

5 out of 5 Stars
Would Recommend
headshot image of

Loan Officer:

NMLS# 1392592

5 out of 5 Stars
Would Recommend

As a first time home buyer, we are so glad we went with Veterans United! Our whole team made us feel like part of a family and we’re with us every step of the way. Buying a home has many moving parts but our team at VU thoroughly explained each part and made the whole process simple to understand and as seamless as it could be. Special shout out to our loan coordinator Lauren, she made us feel like she was our best friend and went above and beyond to ensure we had the smoothest mortgage experience possible. I could not have done this without her by my side and I would recommend our team to all veterans looking to purchase a home!

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

Ross and the team at Veterans United were incredibly helpful throughout the process. As a first time homebuyer who was doing the process from overseas, it seemed like daunting task to purchase a home. From the moment I reached out to Veterans United, everyone involved made the process easy to understand and streamlined. Ross was always available for questions and the team could not have made this process any easier. Will absolutely recommend Veterans United and Ross and any service members I know who are looking to buy.

headshot image of Ross Deeken

Loan Officer: Ross Deeken

NMLS# 1954658

5 out of 5 Stars
Would Recommend
headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

4.5 out of 5 Stars
Would Recommend

The only issue was a delay in closing due to multiple "reviews" that were needed. The appraisal came in just short of our offer, but our contract already had language in it that stated I would pay the difference in cash. VU stated a couple of times that this needed to be addressed which caused a delay when it was already in the contract they had from the very beginning. This cause me to pay several extra hundred dollars in rent since the seller allowed us to move in before closing. We should have been able to close many days earlier if not for this oversight.

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Horace was amazing!!!! Always providing exceptional service going above and beyond. Myself and my wife Megan live busy lives and he consistently made the experience comfortable for the biggest decision of our lives as first time home buyers. We had better offers from another lender but went with Veterans United soley because of Horace, he displayed the epitome of professionalism, customer service, and technical expertise. Between everyone he talked to no one came even close to him.

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend

10/10 would recommend any veteran military affiliated person use them they are great trusted and have you're interested in mind.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

The refinance process was wonderful, the team made it stress free and fast. Always talked to me professionally and answer all my questions. Friendly people and treated my wife and me as family. Will truly recommend anybody to used the VA Home Loans for anything. Thank you again for everything you guys did…. Truly Happy….

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

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5 out of 5 Stars
Would Recommend

The whole team at veterans united made the process smooth. Great communication, we can not thank the team enough.

headshot image of Ryan Clearwater

Loan Officer: Ryan Clearwater

NMLS# 2125248

5 out of 5 Stars
Would Recommend
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Mr. Black was very helpful with this process. He made the process smooth for me, and with any questions I had, he was able to answer. The whole team worked together very well.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

More Reviews

See all 427,519 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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