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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,147

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 401,147 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Highly recommended, Sophia was great. Everything was done in a timely matter. If I ever do anything mortgage related I won’t hesitate to use them again

headshot image of Sophia Peterson

Loan Officer: Sophia Peterson

NMLS# 2220712

4.5 out of 5 Stars
Would Recommend
headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

5 out of 5 Stars
Would Recommend
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

Veterans United, is a must for any Veteran looking to buy a home. They can give
help and advice and answere what questions you may have on getting a home.

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend

We highly recommend Veterans United. They work with you every step of the way and follow-up to ensure you don't miss a step.

headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
Would Recommend

Veterans United (VU) provided an experience for purchasing a home second to none. The purchase process was simple, efficient, and very organized. Experienced and exceptional staff aided in the delivery of a, one of a kind expereince. VU sets the standard for best business practices and timeliness. Thank you VU for helping my family to purchase a home!

headshot image of Megan Santiago

Loan Officer: Megan Santiago

NMLS# 1929252

5 out of 5 Stars
Would Recommend
headshot image of Winsor Cooper III

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
Would Recommend

My experience with VUHL was awesome the communication was great. Jason Bals has an phenomenal team Megan Stazcuk and Katie Wyatt both where great while Jason was out on his maternity leave with his wife..Yes I will gladly tell everyone how great my experience was with Veteran United Home Loans and how this is the place to go through if you won’t accurate and professional work done.Thank you VUHL you guys change my life.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

1 out of 5 Stars

If you get Bill Bales or Jordan Williams look somewhere else.

Response from Veterans United

Thank you for taking time to communicate your feedback, Mark. A member of our Client Advocate team will be researching this further to determine what our team may do in the future to maintain excellent service. While we cannot make up for the fact that expectations were not exceeded, it is important that we always look for ways to improve for future customers. If you wish to share more information, then please feel encouraged to contact us for further support.

5 out of 5 Stars
Would Recommend
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

4 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

The entire VU team is terrific! Loved how they made everything go so smoothly and helped in anyway possible! Tim, Eli and our realtor Sue really made our dreams come true!

headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend

I would strongly recommend VU to all the veterans out there.

headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

The entire staff and veterans United did a great job

headshot image of George Eastergard

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Would Recommend

I really enjoyed having multiple members of the veterans United team helping along the way, I won’t single out one person but the only negative thing I have to say is try remembering although it is business and numbers on your side, you have to stay personal to help people out like me that have no idea on how the process works and not everyone is 100% financially ready to buy a home and just needs a more positive response to hiccups along the way. Make the relationship side of things a little more personal to help ease the minds of buyers even if it’s not gonna work out somehow. Make positive feedback and plans for the future. Don’t make buyers feel guilty or lower if certain aspects of the goals for buying a home don’t match up with the numbers and guidelines of buying. Find positives in every step of the way and it will help the confidence of home buyers to really commit! Thank y’all so much for helping me buy my family’s first home!

headshot image of Lindsay Petefish

Loan Officer: Lindsay Petefish

NMLS# 1953561

4.5 out of 5 Stars
Would Recommend
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

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5 out of 5 Stars
Would Recommend

First time doing an all online mortgage. My refi went smooth and the staff was very responsive.

headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
Would Recommend

We are very happy with Beterans United and will recommend in the future to friends and family

headshot image of Seth Rector

Loan Officer: Seth Rector

NMLS# 1374331

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Would Recommend

I wish i would have gone through this process 20 years ago. Thank you for all you patience.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

I will use these guys and girls for every home purchase in the future. You are in good hands with Danny Kliethermes!

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

More Reviews

See all 401,147 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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