Navigating the mortgage landscape can often feel akin to navigating a labyrinth; however, with Veterans United, the experience was nothing short of exceptional. With their proficient, communicative, and compassionate team, they transformed what could have been a daunting process into a comfortable and pleasant journey.From day one, Veterans United exhibited an unparalleled commitment to customer service. Their communicative approach shone brightly throughout the mortgage process. I was always kept in the loop, and the team’s availability was a beacon of reassurance. Whether I had questions or required clarification, they were only a call, text, or email away. This level of accessibility and engagement is a testament to their dedication to their clients, making a potentially stressful process feel like a walk in the park.The competence and professionalism of the Veterans United team were not just evident in their communication but also in their expertise in handling the mortgage process. They were there to guide me at each step, ensuring everything was clear and understood. This personal attention and care showcased their unwavering commitment to making the mortgage journey as seamless and straightforward as possible.The delightful surprise at the end of the process, however, was the icing on the cake. Arriving at our new home, we were greeted with gifts from Veterans United for my children - fun pool toys to enjoy in our new backyard pool. This unexpected gesture not only warmed our hearts but also showed the team's thoughtful and personal touch.In conclusion, Veterans United stands as an embodiment of exemplary service, professionalism, and genuine care for their clients. They truly go above and beyond to make the mortgage process not just bearable, but enjoyable. They have turned a customer into a raving fan, and I would recommend them without hesitation. If you're in the market for a mortgage, look no further than Veterans United - they will undoubtedly make your experience one to remember.Thank you, Veterans United, for making our house-buying journey such a memorable and joyful experience. Here's to more families finding their dream homes with your exceptional service!
All I can say is that Veterans United is 100% the way I would go in purchasing a home. The team that worked with me was professional, courteous and always had by best interest at hand when making decisions on the homebuying process. This was my first time purchasing a home and I was nervous and afraid. Once I started working with my team, they made it much more easier for me to understand the process and I felt more comfortable with how easy things were falling into place. They made us feel welcomed and part of the VeteransUnited family. I will always look to them in the future to purchase my home. Veterans United is the REAL DEAL!!!Thanks a Million Everyone!
This was a frustrating move this time but all the team were helpful in navigating the entire process. Thanks everyone!
I honestly hope to never go through the home buying process again. I truly feel and hope that I am now in my forever home :) However if I ever have to do it again, it will be with Veterans United. In addition, I have been and will continue to promote Veterans United !!
Words cannot express how appreciative i am of everyone. I never imagined that I would be a home owner so quickly and so easily. I could not have asked for a better group of people to work with. I would recommend Veterans United to anyone interested in purchasing a home. Thank you Stephen, Katie, Sarah, and Greg!!!
Linking up with VU all started with me searching for a unique question about building a home and using a VA-backed loan. That random Sunday I used the toll free number at VU to start the lending process and I was well supported from then and well through closing. I have already recommended VU to other Vets. Thanks again!
It was a pleasure working with the entire Veterans United team! Very professional and caring!!!! They worked very hard to ensure the buying process was as easy as possible! I would definitely recommend!
The loan team that I had was great. They where open and transparent about everything. The one small issue we did have was quickly resolved by them. As a real estate agent I will recommend them to anyone looking at getting a VA loan. Only complaint is alot of other companies (insurance, home security, etc.) will contact you about selling you their products due to their affiliation to Veterans United.
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I been denied by so many lenders in the. I am so greatful that Veterans United Home Loans. Worked with me so hard in making my dream of home ownership an reality.
Kenny, Curtis and Ryan were amazing. They truly listened to what questions you had. They made home buying such a pleasure and I would recommend them over and over again. Kenny has checked in to make sure everything is going well. I feel almost like we’ve become family friends.
You are so lucky to have caring individuals such as this team working for you. They are the gem in the ocean ❣️
The level of customer service provided by Veterans United Home Loans was truly outstanding. Their team of experts was not only knowledgeable but also incredibly responsive and attentive. They promptly answered all my questions and were readily available throughout the entire process, making me feel supported and valued as a client. As a first time home buyers, we are extremely satisfied with our decision to work with Veterans United Home Loans.
The whole team I worked with at Veterans United was just fantastic! They made everything so easy and uncomplicated, just a dream team!
My loan team was exceptional. They always answered any questions I had in a timely manner (within minutes) and explained everything so I understood the entire process without any confusion. They worked with my job schedule to make sure we can keep the process going without any delays. My team (Joe and Amy) were the best and I wouldn’t want to work with anybody else. I would highly recommend Veteran United to anybody I came across looking to buy, refinance or anything else.
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Couldn’t ask for a better home buying experience. This was my first home and the team made it go smoothly and with as little anxiety as possible
The ONLY critique Jess and I have is the way that the team reached out to her employer for proof of remote work. I think these questions can be answered by the employee, recommend minimizing contact with people’s employers unless absolutely necessary.
Aaron is an excellant representative for your company
There were a few things along the way, but one major one was when Ginny sent my credit score in the email and she CCed the realtor which I’m pretty sure is a privacy issue
Everything went really smooth and was very transparent. We would use Britney McMurry and VU again for a future mortgage.
