Not impressed - no attention to detail and will treat you like a liar if there's any discrepancies (typos, etc.) vs just addressing them directly with you. Would recommend a different company! Will not be using again.
Response from Veterans United
David, we appreciate your honest feedback. Our Client Advocate team is here for you to help ensure an outstanding customer service experience, and we invite you to connect with us further. We understand that the underwriting process did not meet your expectations. The mortgage process can certainly feel intrusive, but we want to reassure you that this in-depth analysis is a worthwhile step. The underwriting process serves to protect the integrity of our industry and families who might otherwise fall into a financial hardship. Thank you for giving us the opportunity to serve you, and we hope you enjoy your new home!
My husband and I have done re-finances before, but this was incredible the way it was done. Most of it was online and the final document signing was in our home.
Everyone was great to work with and kept everything going smoothly through the whole process. AAA+++
Would recommend
Veterans United made the process of buying a new home very easy and it went very smooth
Veterans United was very easy, fast and professional with handling every step of my VA Loan. I was very satisfied
Ready to see for yourself?
Experience first-hand why 315,186 homeowners give us a perfect score!
Use Veterans United for your next home purchase! They will definitely take care of you! Easiest home buying experience you’ll ever have! Highly recommend!
This is our 4th time working with Veterans United and we would never choose another company for our home buying needs!
Charles is extremely professional, friendly and knowledgeable. He explained things very thoroughly and with great patience. We had a lot of questions and he was always there to answer. Charles made the difference in making the process of home buying easy. His assistance was priceless and we have no reservations in recommending him. Veterans United made our experience unique, from the first time we walked into the office, we were greeted with personalized sign welcoming us. The VU team is very organized, prompt, and great at keeping with the timelines required in the home buying process. It is these little touches they did all along the way that made us feel appreciated. Thank you so much!
