Veterans United was outstanding!
Very easy and transparent experience.
I had an outstanding experience working with Brian as my loan officer. From the very beginning, he was professional, knowledgeable, and always available to answer my questions. The loan process can often feel overwhelming, but Brian made everything simple and stress-free.He guided me through every step, kept me informed throughout the process, and worked hard to ensure everything stayed on track. His attention to detail, dedication, and commitment to providing excellent customer service gave me complete confidence from start to finish.Thanks to Brian's expertise and persistence, I was able to secure my home loan smoothly and successfully. I truly appreciate all of his hard work and would highly recommend Brian to anyone looking for a trustworthy, responsive, and experienced loan officer. Thank you, Brian, for making this important milestone possible!
It sometimes took a day to receive a response, however, everyone We worked with was very helpful and professional
Wanted to know where did I get my money that was in the bank, this was none of their business. Wanted to see my withdrawal slips which was none of their business. I had three legitimate monthly incomes... Social Security which I could have lived off of and pay my mortgage with no problem, pension plan from the state and my annuity account which I had six and a half more years of payments coming to me and show them legitimate proof of my monthly receipts and a paper from the company showing them what I make per year and what I still have coming to me and they still had trouble and figuring this out for some reason which held things up. I feel I was put through so much aggravation and trying to prove all my monthly incomes. I'm not pointing the finger at anyone but I had enough of this harassment which I thought was harassment and gave me some stress.
Mallory was awesome, she really went all out all the time for me.
We had a bit of an unusual situation, but she said she could do it, and she DID!
Veterans United was very convenient and hassle free for me. My team was prompt and responsive, answering any questions I had. As a first-time homebuyer purchasing remotely while stationed overseas, VU was able to work around my schedule. Their website and application was easy to use and always avaialable from application process to closing. An interactive checklist was available to keep me on track and included links for information and local recommended services. I couldn't be more satisfied with them.
Getting approved was fast and easy. The whole team is very supportive and responsive. Veterans United Veterans has a great network to get everything set up in your new house before you even move in. Not to mention the discounts you get using their affiliate partners.
The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!
Joel Smith was absolutely the best i have ever worked with. His communication skills were absolutely perfect and he did not push us in anyway. He worked with us through the whole process, kept us informed proactively. He was so organized and personable. My realtor also thought he was fantastic to work with. He made a difficult process seem almost too easy for myself and my wife by his way of explaining everthing.
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This is my second time working with Jake Hanson and he is amazing. Always willing to answer all my questions and always explains anything I don’t understand. I really love this company.
This made the home buying process so smooth and easy.
This is my third time buying a house with a VA loan through Billy Jones and his team. Just as with the first two times, everything went smooth and they really make the process nearly effortless.
Yes, I would recommend these guys. They were very helpful and walked me through everything. Were patient with me as I was a bit of a worrier and probably pestered them more then I should.
Colin made the whole process comfortable, he is personable, professional and knowledgeable. Things went extremely smoothly until closing and we thought the deal would stop. Colin stepped in ind corrected small issues and we closed successfully. He went above and beyond so that our experience was very positive, a persons
Al touch that speaks highly of the company and especially Colin, thanks


