I recommend Veteran United. They know how to take care of the military families and make the process senselessly. Rachel was amazing and made our process an easy and pleasant one.
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
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Working with Veterans United and Denise Stroud has been an incredible experience. First and foremost, Denise is exceptionally competent. She has handled four loans for our family now, and every single one has been delivered right on time and perfectly within the provided estimates. She truly understands the ins and outs of the VA process, and she excels at partnering with attorneys, title companies, and everyone else involved in the home-closing journey to get the best results. The absolute best moment from this recent loan came when our closing team hit a major roadblock. Instead of letting things stall, Denise stepped in and simply asked, 'How can I help?' Her proactive support completely turned things around and ensured we were successful.
Only issue is that the loan officer, Kat, should probably do research on her client and the state they live in because there was a lot of miss information passed around.
Hanna is the best. 10/10 would work with here again!
This is our 3rd time using Veterans United. Great service with no issues. Our Loan Originator, Tyler Stump, did a great job, and always kept us up to date/informed with the loan process.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Customer service was excellent.
Veteran’ United, especially Dylan B., were a huge help during our first time home purchase. They broke each step down into understandable chunks and held our hand through the process. I would absolutely recommend them for your home buying journey.
I can’t rave enough about Wendy and her team! They always answered my questions and concerns. Were patient with me and I felt comfortable reaching out to them with any issues. 100 percent made home buying less stressful I would recommend to anyone looking to buy a home!
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MY LOAN OFFICER JUSTIN WADELL WAS THE BEST.TRUE ASSDT TO YOUR COMPANY
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Everyone on the team was great! I admit I was a little skeptical at first being a long time member of a competing company. Corey and the rest eased my fears quickly and it was a much smoother process than I’ve ever had.
Outstanding service from beginning to end. About a year to find the exact house and property for us. Matt and the team kept in touch, fielded questions with quick and Relevant information and encouragement. Closing was seamless.
Thanks very much for this benefit from proudly serving this Country.
