Sam, Kayla, whoever the underwriter was that diligently and doggedly worked to correct the issues with my appraisal prior to closing, y’all are true ROCKSTARS, in this veterans book!!! Thank you, thank you, thank you!!! To Veterans United, thank you for understanding the complexities our veterans endure as a result of their service, injuries, an subsequent transition. Thank you for realizing that catastrophe in the credit file is a result of the aforementioned complexities and most of all thank you for NEVER giving up!!!
The fact that Jim was able to be as responsive as he was in light of recent loss of his father speaks volumes for his work ethic and concern for his clients. He was always extremely cordial, genuine and professional. My only concerns were the eleventh hour requests for additional financial information and eleventh hour information conveyed to me regarding closing costs.
When I first started looking for a home, I looked at Veterans United in another state. There, they pulled me around left and right, so I put my search on hold. When I moved home, I decided I would start my search again and reached out to VU again. This time, I was gifted James Miller. He was a pleasure to work with and the team I was given did a phenomenal job at helping our dreams come true. We are more than happy with the home they helped us close on, but we wouldn't have been able to do it without the amazing team we had. Thank you, VU. We love our home!
Amazing experience
Thank you
I would just like to give the biggest shout out to my team. You guys rock. Thank You all so very much. It was and is truly a pleasure to work with such wonderful and caring group of people. Again Thank you all from the bottom of my heart ❤️
You guys have really helped us out for our first house. It’s been an incredibly stressful time but the amount of effort and work you guys put into this, really changed our life. Thank you so much!
Response from Veterans United
Dionne,
I'm sorry to see this. If you’d like to tell us anything more about how things went, we’ll here to listen and help however we can. Our Client Advocates are in your corner always.
Sincerely,
Kendra, Client Relations
Highly recommend to any veterans trying to get a home loan! The staff is very friendly, professional, and constantly looking out for our best interest. Made our home buying process super easy and enjoyable.
This is the first, and perhaps only, home we've bought online. I can't thank and recommend VU enough. I'll be back when we refi or buy anything else.
Awesomeness
Out standing team to work with! Made home buying very easy!
Easiest home loan I have ever had. I would recommend Veterans United to everyone.
The team was wonderful. Answered all my questions and I always felt like they had my back. Home buying can be an overwhelming experience, but working with UV made it easy and much more enjoyable. Thank you!
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Great support
As a veteran and a realtor, I have worked on both sides with Veterans United. I want all my customers to have the same top quality service that I have received. I will be sending all my customers here as well. Thank you Charlie Holsten for being the best in the industry.
