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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,509

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 426,509 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

My team was the best from start to finish. They answered my questions promptly and calmed my nerves throughout the process!

headshot image of Chelsea Perkins

Loan Officer: Chelsea Perkins

NMLS# 1955996

4 out of 5 Stars
Would Recommend

They completed it in 28 days I was very impressed very knowledgeable and and very helpful

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

Amy did a great job with the start of the process and then Julie took over. Julie did an outstanding job as well. She kept us in the loop as things were happening and I loved the different care packages that arrived from my Loan team. I would recommend this team and Veterans United to anyone that can use them. AWESOME TEAM!!!!!

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
headshot image of Jon Deal

Loan Officer: Jon Deal

NMLS# 1665569

5 out of 5 Stars
Would Recommend
headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend
headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

4.5 out of 5 Stars
Would Recommend
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

4.5 out of 5 Stars
Would Recommend
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

4 out of 5 Stars
Would Recommend

This group of wonderful people did an excellent job getting me what I needed and requesting what was needed in a timely manner. I would recommend them every time.

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

4.5 out of 5 Stars
Would Recommend
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

4 out of 5 Stars
Would Recommend

Shout out to Rob Riggle for appearing on my social media feed and ads so often that I finally gave in to getting in touch with Veterans United. The process was honestly worth it since I actually own my home now! As a millennial, I honestly never thought I would become a homeowner. But you guys came through and made me and my family so incredibly happy. I can finally feel secure in where I live after years of homelessness and uncertainty. My children have a place to grow up. We can decorate for Christmas and Halloween with gusto. The kids can hang their stockings up for Santa. We can finally put down roots.Where others failed us, VU succeeded. Thank you guys!! You all have no idea how much this genuinely means to me and my family. Keep doing it!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend
headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

5 out of 5 Stars
Would Recommend
headshot image of Allen Johanning

Loan Officer: Allen Johanning

NMLS# 2086193

5 out of 5 Stars
Would Recommend
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Veterans United never gave up on giving us our dream home! We couldn’t be happier with our purchase.

headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

This team deserves 11s! I cannot express enough my gratitude for every member of the team, without them and their work ethic I know that we wouldn't have closed near as quick as we did. Couldn't have asked for a better team of professionals to buy our first home with, you guys better be around for our next PCS! The A team at Veterans United is the "J" team!
Our Relator Bobbie Almond, can only be described as a God sent! She worked tirelessly to find the right home for us, provided sound advise, catered to all of our questions (regardless of the time), patience that would be in competition with Mother Terresa, and was continuously optimistic throughout any situation we had during the home purchase. I would recommend only sending Soldiers to her if they are buying in the Shreveport area, she is simply amazing!

headshot image of Justin Burri

Loan Officer: Justin Burri

NMLS# 1828297

5 out of 5 Stars
Would Recommend
headshot image of Tyler Kettle

Loan Officer: Tyler Kettle

NMLS# 1693581

4.5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

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5 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

3 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

We used Veteran's United back in 2011 when purchasing our home in VA. The full service they provide really appreciated. The Concierge service is new this time and a great addition. All of our experiences have been great!

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

It was a wonderful experience!

headshot image of Kristin Thomas

Loan Officer: Kristin Thomas

NMLS# 1960366

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

1.5 out of 5 Stars

I’m grateful that I was able to use my VA loan to become a homeowner. I didn’t realize going in that the process would be highly stressful but it’s over with now so I won’t dwell on it that much. The worst part about this home buying process was my real estate agent Tony Butson. Please do not assign him to any other veteran. I do not know if he just started working as a real estate agent or if he just doesn’t take pride in what he does but I have nothing good to say about him at all.

Response from Veterans United

Sheldon,

Thanks for sharing this with us. I’m sorry for the stress you went through and understand buying a home is a big deal. We try our very best to give you the smoothest experience we can, though it doesn’t always turn out that way. I’m really sorry your agent didn’t meet your expectations. If you’d like to talk with us in more detail, the Client Advocates are here to listen.

Sincerely,
Kendra, Client Relations

More Reviews

See all 426,509 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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