The overall experience was to say the least , amazing . Mathew's team seem to be spot on when questions or concerns would arise. I would most definitely recommend a friend to Veterans United and specifically these members by name.Thank you ALL
I will recommend VU to my other veteran buddies!!
Great job
Received misleading information which greatly affected my lender market search and selection.
The experience was so smooth, I would definitely refer veterans united to anyone.
Good group to work with
Highly recommended
We think our experience would have been better had we started with Tammie in the first place. The first person we got set the tone and messed a lot of things up. It made us unsure and uncomfortable. It overall was not a great experience
Very helpful team! Went above and beyond with working with my schedule and reaching out to make sure I had everything I needed as well as answering any questions I had.
Overall perfect experience. Thanks to everyone involved. Keep up the good work!
Fantastic experience with Steve and our whole loan team! Nothing negative to say at all!
This CO is a phoney.They try to convince veterans that they helping them buy a home when what it is is nothing more than a kick back scheme.Im getting advice from a attorney.I intend to make a formal complaint to the VA.
Response from Veterans United
David,
We appreciate your feedback and are researching what happened here. Dave from Client Advocate has also left you a voicemail with his extension. If you give us a callback we’ll take a closer look into your experience. If we can alleviate any lingering concerns or questions you have, we’re here for that. We want to make this better as much as we can and support you moving forward. I’m sorry you didn’t get our best impression from the start.
Most sincerely,
Kendra, Client Relations
Katie, Megan, and Jason did amazing and helped with anything I needed! Thank you guys!
Veterans United Home Loans, was a great experience overall will recommend my two Veteran sons to use this same team in the near future. I will also be happy to recommend this same team to my freinds.
I never thought that it would have been so easy to do. I immediately had my anxiety put at ease.
My loan officer, Whitney, is really knowledgeable/expertise in what she did. There are challenge times along the buying process, but my general experience is really positive, and especially the online service was the most satisfying part. There's still more room for improvement but stay keep up with to industry-standard will make Veteran's United stand out.
Thank you for getting our new home.
