The whole team went above and beyond to help me through the process. They gave advice and guidance, explained the process, and calmed my home buying jitters.
This is my second time going through Katie Hayes at Veterans United. The first time was easy. This time I was dealing with an unruly seller and not using a realtor. It was complicated but they made it very easy and went out of their way to deal with the rude seller. Katie Hayes and her team also sent a get well soon care package to my Nephew who was hospitalized. They didn't have to do that but they did and I will always remember them and be grateful. These are real people with real feelings. I imagine this second purchase would have never happened without them. Thank You so much Katie and the rest of her team who was helpful and nice every time I called to ask questions.
When you start the process you have the momentum and you set the pace your loan officer in his team will keep up with the speed that you move. These people are quick they're efficient they're thorough they do same day responses if not immediate and almost always have multiple solutions to any problem you might encounter on the fly. 100% wonderful, and would strongly recommend. They get involved and arms deep in this whole process as if they were buying the home themselves.
Made the process so easy.
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My team, Scott Beasley, Kristy, and Amber were the best. I would highly recommend Scott and crew to guide you through the process of securing a VA loan.
Great job from Zach and the team with the handling of my refinance!!!
Great company. A lot easier to work with the other military home loans.
Wow! What an amazing group of people. Start to finish everything handled smoothly.
Make the process very stress free and good communications.
I would highly recommend. During the entire process my team made sure that I had an easy and efficient home buying experience. They’re the greatest 10/10.
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Some agents respond quickly, others take quite a while, slowing down the process. For future cases, it'd also be best to have clear communication on what documentation is wanted, what information is wanted on it, and what format it's needed in to begin with instead coming back days or weeks later saying it's not everything needed to meet criteria. Still very much worth working with. Will recommend, and will work with this company again should the occasion arise.
VU made buying my first home seamless and stress-free. I felt like I was in good hands and well taken care of during the entire process. Great service and I highly recommend!
Very seamless process. This was my second time using Veteran's United. There's a reason for that. Amazing company.
Katy and her team were on top of their very move, there were no issues. This is my 3rd home purchase and it closed in 30 days with no issues. I was kept informed every step of the way and had noises. An outstanding team and Realtor Ron.
Yes I definitely will!
Outstanding customer service
Garret Barry is a great guy. Always there to answer any questions I had and walked me through it all.
