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See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
444,185 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 444,185 unfiltered reviews

Starting on Page 3197 of 14807. Return to Page 1 »

5 out of 5 Stars

My team was amazing. Knew everything going on with my loan. Whatever questions i had were answered and explained on a timely manner.

headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars

The Veterans United team work well together. The system is effective and efficient. All questions was answered in timely manner. Derek Russell my loan officer is easily accessible to answer questions or concerns throughout the process. Thank you for all your help.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

I would love to use the excavator same people if we buy another home

headshot image of Angelica Thames

Loan Officer: Angelica Thames

NMLS# 2282339

4.5 out of 5 Stars

Thank you for all of your help during this difficult time. The team was able to pivot and help us to still buy our house after the death of my father. They were communicative and really exhausted all options. we greatly appreciate it.

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
headshot image of Bobbie Hafford

Loan Officer: Bobbie Hafford

NMLS# 1108041

5 out of 5 Stars
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

4 out of 5 Stars
headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars

I've had a rough year trying to find a home to buy. Then, each time I find I love someone who stepped in and overbid with such a high price bid, I will lose it 😔. I was almost at the point of giving up. Then Jeff, my loan officer, would call and ask how I was doing with my
home searching. He would give me the drive to keep going. Then my agent would tell me we will find something eventually. And with God's help guess what we did. And now I'm overjoyed.

headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars

This is my second time working with VU and Brandon. Its always so easy and the process goes smooth all the time. They are really good on what they do. Thank you for making my dreams happened

headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

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5 out of 5 Stars

First and foremost, I must say that Veterans United is a fantastic company to work with. Their team of professionals is knowledgeable, friendly, and always willing to go the extra mile to ensure that their clients are satisfied.As a veteran, I appreciate how Veterans United honors our service by providing us with excellent home loan services. Their online platform is easy to use, and their representatives are always available to answer any questions I have throughout the process.What impressed me the most is their attention to detail and the personalized experience they provide. They made sure that every aspect of the home buying process was smooth and seamless. They explained every step, making sure that I understood what was happening and why. They also kept me updated every step of the way, which gave me peace of mind and reduced my stress level.Overall, I highly recommend Veterans United to any veteran who is looking to buy a home. They provide excellent service, and they truly care about their clients. They are simply the best at what they do, and I will definitely work with them again in the future.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars

Overall very pleased with the process. Nick and his team communicated very well and kept my wife and I informed.

headshot image of Nick Simmons

Loan Officer: Nick Simmons

NMLS# 2047345

5 out of 5 Stars

This was the most stress free home process ever! It was quick, no hassle. It was great to work with true professionals!

headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

5 out of 5 Stars
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars

The entire team was beyond patient, communicative, empathetic and worked with us and our crazy work hours every step of the way.

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars

There’s nothing else I can say, but my loan team was the best that I could imagine.

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars

Great, surprising experience. Love the attention to detail and extremely high level of quality customer service.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars

I just wish I was more aware of how expensive it could be to have a requirement from the HOA to landscape the yard within 12 months and I probably should have asked if there was options to finance like another $10,000 in my loan if there was room or some way

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

4.5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars

Over thirty years of marriage, we finally decided to purchase a home, and settle.
Veterans United are like you and me, they need us, and we need them. They are professional, and never leave anything unanswered. Your hopes can come true no matter what age you are.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

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Experience first-hand why 352,681 homeowners give us a perfect score!

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5 out of 5 Stars

Don and katlyn treated me like family from the start!!!!! I will recommend them to everyone I know. Lori was wonderful also. Thanks again for everything

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars

Jason ans his team were awesome I could not ask for a better grow of people. They made a painful situation so much better! They where quick and always keep us informed

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars

They were all incredible to work with, they made the whole process run smoothly. Would definitely recommend and work with them again.

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars

I'm so thankful and I only wan to say thank you so much for help me to see my dream come true.You are the best.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Tyler Kettle

Loan Officer: Tyler Kettle

NMLS# 1693581

5 out of 5 Stars
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars

I just want to say a big thank you to veterans united and the team of Katy, Jorge, Briana, and Michelle. You guys made this dream come true. I had a bad experience a year ago with a different bank where I was told one thing went through the entire process and once I was about to get to closing I was told the complete opposite. Earnest money, appraisal, and inspections all gone and all I was told was that I needed to go use someone else. Go forward to now I gave Veterans United a chance because you guys gave me information upfront last year. I don't regret at all giving you guys a call. I'm blessed to have you guys in the process with me. My wife and soon to be born child (Matthew) will love our new home thank you.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

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