My team was awesome. I applied for a loan with the builder in April 2022. I gave them every document requested in a timely manner. They gave me a closing date for July 25th. Over 90 days passed with no word from the lender. I contacted them on July 10th and learned that they did not approve my loan and needed more info. I provided it. Finally I asked to be released from the lender to obtain funding elsewhere. They did and I contacted Mark. He still had me in the system from a previous mortgage in 2015. He requested the usual documents and Lord behold, after a few days in underwriting I found myself at the settlement table two weeks later. Mark assigned me a whole team, they stood by my side and worked tirelessly on my behalf. All veterans in search of mortgage financing need not look any further than Veterans United. They will be pleasantly surprised with the highest level of commitment. Thank you to my team.
The overall process was very smooth and everyone on the team did absolutely amazing in ensuring that I was well informed. They gave me all the tools and guidance necessary to navigate my first home buying process and would absolutely recommend others to them and Veterans United.
All the right folks at the right time --a TEAM!
Kayla, Derek and Ally make a great team! They made the home buying/loan process easy and enjoyable. I will recommend them to all veterans I come in contact with.
The service was phenomenal. During such an emotional and stressful time, I felt very confident with VU. The webpage, team and all systems in place were the highlight of my home buying experience. I had many questions and I always felt that my call was taken with high importance no matter how many times I called or text my loan officer. The informative videos were amazing and the team did a great job following up with information. There was also such a personal touch with the service that I felt like a person and not a number. I would recommend them a million times over.
❤️👏 A job well done to all .
Everyone seemed in sequence with one another during the process. I can't think of anything to complain about.
Given our circumstances, two retirees one of which was a disabled Viet Nam veteran who is self-employed seemed to have posed difficulty with the underwriters. At times it appeared that we were being unfairly scrutinized especially as African Americans.
The appraisal was not in-line with the housing in the immediate area and to challenge it would have delayed our closing, yet again. All and all, we got through it and we love our home. Again, Mark was fantastic!
I highly recommend Veterans United to anyone looking to buy a home! Their service is outstanding and process as easy as it can be.
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The team worked collectively to ensure that my home buying process went smoothly. They were very attentive and answered all of my questions. The turnaround time for voicemails and emails was less than 24 hours. I truly appreciate having this team. Thank you so much! —PMM
they did a 10 plus thanks
