So this whole process just started with me looking up info on the VA loan. Brought me to the Veterans United page and filled out basic info. I was surprised to get a phone call from Jacalyne within an hour, explaining how easy it is to continue the process and end up getting a home. Never once did I feel pressured. After talking with my husband we decided to continue this process. I swear we bearly did anything! We were assigned the wonderful team. They all reached out to us, noting our 6 hour time difference as we would be buying sight unseen from Hawaii. Everyone was amazing. Not once did we feel pressured or rushed. Everyone explained all questions in a way I could understand, and didn't mind at all if I repeated the same question over and over. Our realtor drove EVERYWHERE we asked, even over and hour away, to show us houses we were interested in. Our VU team always got back within a few hours with any questions I had. I appreciate the check list they gave us, and kept us informed every step of the way. I was surprised how easy buying a home was. Even us throwing them a curve ball days from closing by changing up our home insurance didn't slow them down. We now have a happy family living in their home. Thank you for all the hard work! We will be suggesting V.U. to any friends looking for their new home too, and will use them (hopefully we will be able to keep Jimmy and his team) for any future moves the military sends us. Our first time living off base went so smooth.
Everyone did an outstanding job!
For my third and final house I will for sure use veterans united again.
If I said more I would have to be disrespectful and rude and that's truly not me. Although VU almost made me go there.
Response from Veterans United
Brigido,
I’m so sorry things did not go better here. Please know we always do our best to get you closed as smoothly as possible and take your feedback to heart when it’s all said and done. We are available if you need to share anything else with us. Your experience is still top of mind after closing. Claire and the entire Client Advocate team is here to help you always.
Most sincerely,
Kendra, Client Relations
Top-notch team! I can't say enough great things about Brandon and his team. Buying a home seems intimidating and using your VA sounds even more daunting. Brandon made me question why I didn't use Veterans United sooner! He and his team- KEEPERS!
Overall my experience buying a home was outstanding thanks to my realtor Kala and Loam officer Whitlee. I had a good team.
Fantastic experience throughout the entire experience. the team was in constant contact with my updating me throughout the whole time
I look forward to working with Veterans United again in the future when I decide to get another house.
Thank you guys for everything we love it we love our home. We love our experience. We will recommend you to all veterans that we know.
I appreciate how everyone is still helping me, even after closing. Also, I enjoy how everyone on the team is friendly and helpful. Keep up the positive attitude and self-sacrifice of helping the buyers to keep on track with submitting the documents on time. This was a great experience.
I always thought that buying a home was beyond my grasp. But Veterans United that it a reality and with the least hassle possible. Veterans United does all the hard work so you don’t have to
I gave 10 out 10 because of Kevin Warren and Chris coker. They were extremely helpful at every point of the process. I did not find Tasha Dockery helpful and as well as my agent had problems with her. If I need to explain in detail feel free to call me anytime at 757-777-5206. If it wasn't for Kevin I would not have closed on the original date I was supposed to.
Great job guys. Very accessible throughout the whole process
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Experience first-hand why 353,078 homeowners give us a perfect score!
Awesome team. Very responsive and attentive always.
It was a pleasure having everyone from Veterans United Home Loans working to get us in our new home. We recommend you contact them if you are in the market for a home.
Some of the documents that were asked for made us scratch our heads, but all in all we still obtained them and were able to close on our house. Lucas, Jared and Chelsea always answered our questions and if they didn’t pick up right away, they would surely call back. We’re so proud to work with such a great group of individuals that helped us close on our first house!
I am nothing but thankful with everyone involved it wasn’t and easy search for me due to life circumstances but everyone was extremely patient and helpful.
I could have not asked for a better team for our first home! Everyone was very devoted to helping us! They all were very positive when we were not, which meant alot!!! We finally made it to the finish line!!!! Thank you so much for all your hard work! I hope they are recognize by the company for their outstanding work!
David is always available whenever I have a question. He really helped me out since I am a first time home buyer.
