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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,043 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,043 unfiltered reviews

Starting on Page 3257 of 14,869. Return to Page 1

4 out of 5 Stars
headshot image of Katlin Walls

Loan Officer: Katlin Walls

NMLS# 2184822

5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars

This has by far has been the easiest home purchase I’ve done, Veterans United and their folks made it an easy process from the beginning to the end.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

Veteran's United has treated us well and have exceeded expectations in every way. They have gone above and beyond for us and have helped us through any issues we have encountered and have been forthcoming with resolutions and suggestions. They have treated us well and as if we were their family. I highly recommend becoming a part of the Veteran's United family. Thank you all again for such an amazing service! We couldn't have done it without you amazing people!

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
headshot image of Danny Reyna

Production Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars

This is not our first VA home loan, but it was our first VA home loan through Veterans United and it was a game changer. Veterans United was incredibly easy to work with, from pre-approval to closing. They were always reachable and incredibly kind and patient answering our questions and walking us through the home-buying process. 10/10 recommend Veterans United.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Marjory Christensen

Loan Officer: Marjory Christensen

NMLS# 1918279

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5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

Everyone at Veterans United has been a godsend! There is not enough room on this page for all the praises I have for them. Out of 10 there are easily an 11. Thank you for all you do and for me ! God bless you all, he says with happy tears 🥲😁 I could not be happier!

headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars

Outstanding job! Everyone was extremely helpful and professional and as a repeat customer it was a fantastic experience all over again!

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

4.5 out of 5 Stars
headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars

The entire Veterans United team went above and beyond for me once again. I can’t say enough good things about Veterans United, but what truly stands out is their level of professionalism, customer service, and great overall experience they continue to provide. Matt and Kelsey were fantastic and made the entire process as simple and smooth as possible.Our family is extremely thankful to Veterans United for assisting us in getting into our dream home.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars

We have used Veterans United on two occasions and have been very satisfied with our interactions. We would definitely recommend Veterans United to friends and family.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Caitlin Finnegan

Loan Officer: Caitlin Finnegan

NMLS# 2019795

5 out of 5 Stars
headshot image of Ross Deeken

Loan Officer: Ross Deeken

NMLS# 1954658

5 out of 5 Stars
headshot image of Beth Fletcher

Senior Loan Officer: Beth Fletcher

NMLS# 493035

3.5 out of 5 Stars

Most of the experience was acceptable. However, when I rejected the offer to link my bank account to veterans united the friendliness went away. Monika and Zane both were trying hard to push me to link my accounts, even though I clearly communicated my stance. As the days went on i asked for specific information they needed from me, but revolved around linking the accounts again. Finally Zane provided me a list of documents he needed from me, i sent those in, and it was complete. Veterans united needs to find a better way or provide customers options for getting bank balance information. The last few interactions with the team as we closed in with underwriters really turned upsidedown my experience with veterans united.

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

2 out of 5 Stars

While everyone I worked with was nice I would not be able to recommend using Veterans United to anyone else due to the issues that we had.

headshot image of Katie Anderson

Loan Officer: Katie Anderson

NMLS# 1588479

5 out of 5 Stars
headshot image of Robert Dycus

Loan Officer: Robert Dycus

NMLS# 1128622

4.5 out of 5 Stars
headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars

Shannon and the team were awesome! Very informative and we’re there every step of home buying process. I can’t remember the last time I’ve had customer service this good.
Thank you.

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
headshot image of Neil Hansen

Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars

Ty and his team made this process of purchasing our new home so easy! Thank you to all of you!

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

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