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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,351 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,351 unfiltered reviews

Starting on Page 3283 of 14,879. Return to Page 1

5 out of 5 Stars
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars

The entire Veterans United team was incredible. I didn’t know that buying a home could be so easy, there was somebody there to help me through every step of the process & now my family & I get to enjoy our dream home!

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars

I would recommend this team to anyone who is serious about home ownership. I would tell them to be patient and trust the process. But more than anything, I'd tell them to trust their team. I literally walked away debt free essentially and was paid to buy my home vs paying closing cost. Again, forever grateful! God bless.

headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

Veterans United does a fantastic job throughout the whole mortgage loan application process and beyond that. They made sure I knew everything I needed to know and helped make sure I could get ready to move into my new home. Everything that I needed came about in a timely manner and I never felt alone or uncertain about what was happening or would happen. I unreservedly highly recommend Veterans United to all veterans seeking to buy a new home using their Veterans Benefit.

headshot image of Angelica Thames

Loan Officer: Angelica Thames

NMLS# 2282339

4 out of 5 Stars
headshot image of Nyk Farris

Loan Officer: Nyk Farris

NMLS# 1627933

5 out of 5 Stars
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Brett Peters

Loan Officer: Brett Peters

NMLS# 273366

5 out of 5 Stars

need better communication with title company and the last few days of closing. need to let buyer know there are certain timelines that require signing on different days and must be done in person or through notary.

headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
headshot image of Kayla Massie

Loan Officer: Kayla Massie

NMLS# 2121245

5 out of 5 Stars

Veterans United, in my current and past experience,!is much more than the average home loan servicer. Their representatives are with you all the way and go above and beyond. They are experts in working with veterans and make our home buying experience much more personal and give hands on approach. Thank you for everything you do. BZ!

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

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Check My Eligibility
5 out of 5 Stars

Our loan specialist was always friendly and easy to communicate with even when we were still deciding between loan companies. When questions arose, Andrew was anccessible and informative, even gave out his cell when we were putting in an offer over the weekend. We asked for a tight closing window and him and his team made it happen. Everything went smoothly because of their diligent work and ease to communicate with, especially with us preparing different underwriting needs. Would definitely recommend Andrew and the VU team, it was a great experience overall!

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars

I didn't think buying a house would have been so easy. I didnt have good credit, and didn't think I would even be approved. But Veterans United walked me through all the steps from start to finish. Everyone I dealt with from the company had a genuine happy, and even excited attitude all throughout the process. From start to finish the whole process took less than 6 weeks. Today this old Sailor is sitting in his first home. Never thought I would be a home owner. Thank you so much for all you do Veterans United!!!!

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

Sarah was amazing. As soon as she asked for a document and I sent it, she would ensure to upload it.

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

3.5 out of 5 Stars
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

4.5 out of 5 Stars
headshot image of Matthew Thayer

Loan Officer: Matthew Thayer

NMLS# 2185096

4.5 out of 5 Stars
headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

3.5 out of 5 Stars
headshot image of Elizabeth McAskill

Loan Officer: Elizabeth McAskill

NMLS# 1824875

5 out of 5 Stars

I purchased a home before this online stuff and it was the worst experience. Working with these guys was awesome and made the process way less painful. Thanks for an amazing experience.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

4.5 out of 5 Stars

It was very stressful near the end when my loan coordinator was not particularly familiar with working with townhomes: my realtors and the building agent sent over multiple copies of the same document only to be told that that wasn't what was needed; it turns out that the loan coordinator needed a different document altogether, but didn't realize that's what she needed. My loan coordinator was finally able to get what she needed after getting in direct touch with and calling all of the relevant parties so they could clarify to her what she needed.Nevertheless, I appreciate the commitment and perseverance my loan coordinator displayed by going above and beyond to stay late to and go in early to ensure that I closed on time. I really appreciate Andy's transparency, professionalism, and helpfulness when breaking down the loan disclosures and being open to negotiating. I would definitely recommend Andy and his team to any veteran looking to purchase a home!

headshot image of Andy Heifner

Loan Officer: Andy Heifner

NMLS# 2070290

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Experience first-hand why 354,567 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

We I entered the VA loan process I was very skeptical because I have hear horror stories about the process. Thank you

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

4.5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

4.5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars

Veterans United got me a good rate in this market, better than a 800+ credit score retiree with cash deposit that worked for a mortage company!

headshot image of Kevin Redmond

Loan Officer: Kevin Redmond

NMLS# 1721466

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