Highly professional team, I highly recommend this group. The process is as streamlined as it can get.
Loved working with him so much everyone there at veterans United was incredibly helpful and insightful. Made the entire process enjoyable and easy.
Thank you for the great service
By far the most important investment in my life! The people and company went above and beyond!
Nicks team might as well be called the “A” team. Mikayla, Audrey and Bo made home buying fun and took a lot of the stress away. They’re all very knowledgeable of their job and literally just a phone call away. First time we bought a house, it took my wife and I close to a year before we closed on a house. Unfortunately I didn’t know Veterans United existed then which made home buying very stressful and traumatizing. We bought our first house because we were exhausted settled for something subpar. Thanks to Veterans United, Nicks team, and Renee, we were able to close in a month on a house my wife and I truly loved. Keep up the good work guys. Thank you so much for everything.
We are very grateful for everyone who made our dreams come true. ❤️
Your systems in place trip up the efficiency. There seems to be a big gap in follow through from A to B. The wrong forms get sent out. Some of the requirements don't make any sense; i.e. the actual exterminator, not the pest inspector, deeming that there is no threat to the home but a treatment is still required. Some of the water test requirements. Lack of communication on what is and isn't paid. Forms sent to be signed, multiple times, that have the wrong information on it. Forms that were supposed to be sent before signing sent days after signing. The welcome boxes of goodies is a nice touch but what I really care about is getting as low as possible interest rate locked in, clear concise and timely communication. Other than that it worked out and the home was acquired so success in that regard.
Overall it was a really good process, told what you need to submit and provides a site where ots easy to upload and see what you need to do next, the people i interacted with were amazing, keeping me in the loop of what was going on. Now the hiccup was when it came closer to closing, just under 2 weeks before closing i was told i need to upload all my W2s from the previous year, i did this but it did delay closing by a week. Then 30 days of paystubs, followed by proof of being able to cover closing costs. I imagine that this came from the unerwriter requesting all this, which would be fine normally, but i was told 1 thing was needed at a time and not all at once and with work not being able to upload them till that night. If i was provided a list of everything that was needed or the underwriter looked at my stuff beforehand it would have saved a lot of stress and headaches, which the week before closing i was still trying to get everything. In the end it worked out and everything went through. Thank you to my VU team
A wonderful and great experience!
As a first time homebuyer, we had an exceptional experience working with Veterans United!!
Working with the loan coordinator was horrible for the first time buy I had to have family help me out with the constant vague need to do's (never explaining what all needs to be in). Other than that is was fun and happy I have the house. yet was a horrible experience.
Thank you to all of you your are an amazing bunch.
No fancy commercials but much better service than PenFed who I tried first when I was looking into a VA loan. Also Veterans United had a better web page. Easy to navigate and get things done quickly with ease. When I wanted to learn something the web page was easy to use to get the answers. VA United made this whole process easy and exciting. Thank you for everything.
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The best team I could have.
It was wonderful
