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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,258 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,258 unfiltered reviews

Starting on Page 3323 of 14,842. Return to Page 1

5 out of 5 Stars
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars

Marion and I are and exceedingly grateful to Zach Harrison and his extraordinarily professional team of experts who, in the course of just 15 days, worked tirelessly to process our application. It was a delight to work with each member of the team including, Zach who continued working from home and never missed a beat, when his family was afflicted with COVID. Tammy who it seemed was performing her underwriting responsibilities at all hours of the day and night, Josh who helped to ensure that we were ready to move the moment we closed, Eric who walked us through all of the insurance options and helped us select the perfect policy, and finally Levi who took our initial call, introduced us to the Veterans United business model and got us pre-approved during that first call. Veterans United's masterful use of the team concept is remarkable and our team was there for us every step of the way from start to finish. Bravo!

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars

Veterans United got me the fastest home loan ever!

headshot image of Patrick Dowd

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
headshot image of Kevin Osterhaus

Loan Officer: Kevin Osterhaus

NMLS# 1960695

5 out of 5 Stars
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

4.5 out of 5 Stars

Highly recommend this lender for anyone currently serving that's looking for a VA-backed loan. Their website provides invaluable information and their representatives walk you through the entire process.

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

Before we started this process to buy the house, we knew nothing about the process. As new homeowners, buying a house was incredibly overwhelming. From the documents requested to those needed to be signed, it felt like it was never going to end. It felt easier when we had a whole team helping us! From those doing the undersigning to those helping find utilities, security, and internet, it was reassuring to know there were people who were eager to help us!

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars

Thank you for everything

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

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5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

4 out of 5 Stars

Overall it was a good experience. There were some challenges with communication at times as the loan coordinator would miss emails and sometimes ask for things that had already been sent to her. This did cause some delays in things getting done. Other than that, I would definitely use Veterans United again and I would recommend it to others.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars

This was our first time buying a house and just to make it interesting, we did it you of state. When the first state didn't work out, we changed states and all new locations. Despite all those changes and new variables, the team never faltered in their assistance. If another new house is ever in our future, I know exactly where to go for help!

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

4.5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars

Beginning this home buying process I had no idea how incredibly complicated it was going to be. So many things I had no idea how to navigate by myself. I came across VU by chance and I am greatful I did. From the very beginning I was amazed at how many people I had working on my behalf....an agent, a finance officer and a concierge. VU made this process as easy on me as it could possibly be and I am so greatful I had the opportunity to work with you wonderful people. I will certainly recommend to any veteran I come across looking to buy a house to VU. Thank you from the bottom of my heart for working so hard to put a roof over mine and my families heads. Take care you guys ❤❤❤

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars

Everyone on the team was amazing. They were patient, knowledgeable, very friendly and eager to help. I really appreciated their hard work!

headshot image of Tim Jones

Loan Officer: Tim Jones

NMLS# 1709126

5 out of 5 Stars

The entire process was smooth and I know the amazing team I had was instrumental to that. To make an offer and close in 30 days seemed unlikely but everyone from Dustin to Doug to Alyssa and Francie all made that possible. Thank you for helping me achieve my dream of being a homeowner. My experience with Veterans United has been a breeze and sweet blessing. Thanks everyone!

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars

Everyone thorough and on top of things. Great communication, contacts, call backs, texts, emails, like your app. Smooth and flowing forward progress all the way.

headshot image of Clarke Blodgett

Loan Officer: Clarke Blodgett

NMLS# 2371270

5 out of 5 Stars

Go team RACHEL. Best of the best!!

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

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Experience first-hand why 353,618 homeowners give us a perfect score!

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5 out of 5 Stars

Top notch service, very smooth process, made home buying a breeze

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
headshot image of Brandy Clarke

Loan Officer: Brandy Clarke

NMLS# 2116675

5 out of 5 Stars
headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

4 out of 5 Stars
headshot image of Laken Enochs

Loan Officer: Laken Enochs

NMLS# 2352576

5 out of 5 Stars
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars

I was a little scared to use Veterans United but my fears were unfounded after meeting my team. I cannot say thank you enough for all the hard work they put in to complete this sale. I especially want to thank Samatha Walker she is an asset to Veterans United, she was always there to answer my questions and guide me in my first home purchase. So friendly and patient. I will be recommending her to any veteran that I know looking to buy a home. Thank you guys very much!!!!

headshot image of Samantha Walker

Loan Officer: Samantha Walker

NMLS# 1122751

5 out of 5 Stars

First time home buyer here. They have helped us in every step of the way and made it feel like a breeze on buying our new home. Nolan Huot, Adrienne Fleming, and the rest of the team has made it easy for us. Thank you!

headshot image of Nolan Huot

Loan Officer: Nolan Huot

NMLS# 1944197

5 out of 5 Stars

Great job with our VA loan. Fast processing, no hassles, great customer service.

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

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