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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
444,825 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 444,825 unfiltered reviews

Starting on Page 3331 of 14,828. Return to Page 1

5 out of 5 Stars
headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars

Again, I want to say that Samantha and the rest of the team gave me the best experience I've ever had and I wish everyone could use Veterans United. I felt like they were right there next to me the whole way and that's very hard to do via emails, text messages and phone calls. They made buying a home so simple and pleasurable and they made me feel important 110% and they really cared about me. They answered every question and walked me through every step. Not one thing or instance was negative. When I felt like there was going to be a problem or something I didn't understand or comprehend, they walked me through every process and handled every situation that I needed help with or didn't understand with ease and comfort. I could just call Samantha or anyone on the team and my calls were answered promptly and professionally. The whole team and experience was like having that family doctor and his staff for 20+years. And I just met all of them. I will definitely be using VU again wether it's for refinancing or buying another home/condo. Top notch 5 out of 5 stars. Thank you Samantha and team for the greatest experience ever with one of the most important life changing decisions I or anyone will ever have!

headshot image of Samantha Walker

Loan Officer: Samantha Walker

NMLS# 1122751

5 out of 5 Stars

My experience was made easy. They allowed me to accomplish my dream of becoming a homeowner. This was great very happy Veterans united was so awesome.

headshot image of Craig Patenaude

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
headshot image of Kennedy Kugle

Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars

Veterans United is hands down the most customer oriented company i have ever had the pleasure of working with.
To me, they go out of their way to make the veteran feel proud that they served or are still serving.
Thanks for taking care of me and my family.

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

2.5 out of 5 Stars

The team I worked with was very good but has a major weakness (Emily Reynolds) her last minute request for paperwork was poorly executed and her failure to even check her voice mail was an embarrassment for the team and company.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Photo submission from Vincent H.

My Experience With veterans United Has been a very good experience In my new home buying process ,thanks agian.

headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

4.5 out of 5 Stars
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars

When you have an organization like Veterans United out there working FOR veterans, you can be assured that they will go the distance to make homebuying a pleasant and almost stress free experience. It's like "Every Veteran Every Day" should be their logo. I appreciate the organization and, of course, my team who made the difference. Thanks Aaron for keeping everyone focused and on task. We did it!

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars

Other than our real estate agent everything was fantastic. Also, we were very thankful for our gifts.

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars

The To-Do list is really helpful in making sure You do what only you can do.

headshot image of Joseph Graham

Loan Officer: Joseph Graham

NMLS# 2078934

5 out of 5 Stars

I wanna say me and my wife Miranda really appreciate all the dedication and expertise you all have to offer. We couldn’t ask for a better loan team. Many of you worked on days off to make it happen and we really appreciate that. You all definitely went above and beyond to make this process go along smoothly. Thanks again.

headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

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5 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

This was our 4th or 5th time using VU and it just keeps getting better and better. See you again when we refi! Cheers and God bless the entire team!

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

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