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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,347

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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Showing all 424,347 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

4.5 out of 5 Stars
Would Recommend
headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

4 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

4 out of 5 Stars
Would Recommend
headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Brian Schmidt

Loan Officer: Brian Schmidt

NMLS# 1434950

4 out of 5 Stars
Would Recommend

A+ Experience.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Our experience was great I liked the to do list and the follow up of any questions from our representative.

headshot image of Chelsea Perkins

Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

Veterans United, Rebecca Fowler and the entire team did such a wonderful job on our refi. It was organized, professional and each member kept me up to date on the status of my loan each day and/or week. Thank you Veterans United and Rebecca.

headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars
Would Recommend

Highly recommend this group. They will truly make your home buying experience a great one.

headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
Would Recommend
headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

4 out of 5 Stars
Would Recommend

OUTSTANDING people always willing to help and assist.

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend

Veterans United was the easiest home loan that we have ever done. Super professional and fast service. The portal makes everything easy to upload and completed the Home buying process!!! We highly recommend VI for your home purchasing needs.

headshot image of Robyn Powers

Loan Officer: Robyn Powers

NMLS# 2150709

5 out of 5 Stars
Would Recommend

Great service! We closed fast! And they found us a great home!

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

4 out of 5 Stars
Would Recommend
headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend
headshot image of Merrie Ellis

Loan Officer: Merrie Ellis

NMLS# 356820

5 out of 5 Stars
Would Recommend

Great. Great.

headshot image of Allen Johanning

Loan Officer: Allen Johanning

NMLS# 2086193

2 out of 5 Stars

Do not even start the VA Mortgage process with Veterans United. The Company has incompetent people working for them, especially the underwriters. There are other companies that will help you, more professionally.

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

4.5 out of 5 Stars
Would Recommend

Buying and refinancing my home with Veterans United was the best decision I have made for myself. Felt like someone had my back the whole time, they were quick to return communication, and maintained manageable expectations. Their end numbers were better than expected, I feel confident that I got the best service and deal that I could get. Can't say enough good things about the loan team assigned to me.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Trevor Damer

Loan Officer: Trevor Damer

NMLS# 1699779

0.5 out of 5 Stars

My experience with Veterans United was not a good one. On multiple occasions I was asked to supply documents that should have been asked for at the very beginning. We were told a Radon test was required. This is also something that should have been informed to us early. It was over 2 months into the process when this was explained. There were multiple occasions I was asked to submit documents that I had already submitted and they were lost. All of this coming after we had delayed closing several times. I am thankful that it did work out. However my experience was very poor I will not recommend.

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

4.5 out of 5 Stars
Would Recommend
headshot image of Scott Jessip

Loan Officer: Scott Jessip

NMLS# 182259

5 out of 5 Stars
Would Recommend

I really enjoyed working with Veterans United. The loan agents are truly there to help you and inform you on how the loan process works.

headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Natalee Fitzgerald was also amazing she was very helpful and did a lot of the leg work so I didn’t have to. For example she found all the utility information. I love Natalee and everyone at the veterans united!

headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend

Ashley was a life saver, she guided and helped me through the entire process.

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

More Reviews

See all 424,347 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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