Communication was impressive. The home buying process is complicated with many twists and turns. Veterans United kept us updated as things occurred and especially what our options were and what was coming next.
Very Perfessional!
Probably the best people I've worked with so far. Great customer service and very understanding and knowledgeable. If I didn't know something I was comfortable enough to ask them questions and they really walked me through the whole process and made it easy to understand!
Never seen a team like this work so hard to make a families dreams come true!
Amber Brown Was Totally Awesome!!! Lovely Person To Work With 🇺🇸🫡
The whole team was phenomenal.
Excellent team to work with. Painless, timely, and made every step of the process simple and easy for my to understand. Communication was excellent. Was willing to text when I was not available to call. Answered my questions at any time of day/night.
Lance Hopper and Brittany Baker are true professionals, they go the extra mile to make the veterans experience a very happy one. Lance Hopper and I had been through it all getting me the home I wanted. Lance is s great family man and has his Veteran as his number one priority as he does his own family. Thank you so very much for helping me through everything, God bless ya’s.
Getting a home loan through this company was incredibly EASY. The entire process was handled online, with documents uploaded securely through a user-friendly portal and signed electronically. They even have a phone app that makes everything accessible on the go.I appreciated the minimal phone calls—updates came through text and email, keeping things smooth and low-stress. They provided clear guides at every step, so I always knew what to expect. Best of all, the interface worked seamlessly with our realtor, making coordination effortless.This is exactly how home loans should work in 2025—efficient, transparent, and modern.
Just a great experience from the beginning to the end. Billy and staff were awesome!
Jon, Kyle, you guys really have been exceptional. I was not expecting the level of help and service you and, what, three agents, two loan officers, across two states provided. Honestly, we're stunned. In 2025, you guys took care of us like it's the 70s. (And I would know.)Everyone has been so sweet. So respectful. So exemplary in your tangible efforts to help us both find and secure a home.God bless all of you. Each one. You, Andy Hart, Geoffrey, Vanessa Marvin our INCREDIBLE agent, Bailey, and Kyle. What a God-send.And oh by the way, the notary that was sent to our home to close, at the closing, said he was shocked that at our rate. He said he had not seen the rate that you gave me in 5 years. You guys really went above and beyond. I don't know if you guys are vets yourselves, but you sure act like it.I honestly can't wait to tell every vet I know about you guys.Thank you,James and Charlotte
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Dorian Henderson and his team are outstanding.
Walked me through the details.
The entire teamwas very proffesional and attentive to my needs and desire to get the loan approved and closed! Can not say enough about the Great Experience......
Greg and Cara were very helpful in the home buying process!
