Having to buy a home while overseas and not being in the USA for over a decade was not a thrilling thought. Rest assured, though, this team that VU assembled made everything as easy as possible and did an outstanding job. Thank you team!!!!
Overall, our experience with Veterans United was very positive. We did have one thing that didn't go as well as we hoped. We were closing on a sale of a house, buying another and the sellers of the 2nd house were closing on their build all in the same day (waterfall closures). Sale of our home went off no problems, and title agency for home we were buying confirmed funds were wired. It took several hours for Veterans United to fund the purchase of our new home causing us to sit at title agency for several hours which also delayed the third closing.
The underwriters had their job to do, sometimes redundant, but my purchasing team stepped in and made the purchase less stressful. I really liked the (To do checklist), it kept my on track.
Great company!!! Made my home buying experience very easy and fast. I am very glad that i reached out to Veterans United first.
Top notch, concierge service.
Without the help of your crew, I cannot see how we’ve been able to complete the purchase of our new home.
Every memory that we dealt with was friendly and helpful, making sure that we met our goals each step and away
Thank you to everyone
Y'all did phenomenal, this is my first house purchase so I don't have anything to compare it with but if I was to do it again , I don't know if there is a better experience or to be honest y'all set a high benchmark and Id feel uncomfortable or more stressed with anyone else besides this team. Thank you so much! I'd buy y'all a round of you were local!
Veterans United is a wonderful lender to work with. They keep you updated every step of the way and will answer any questions you may have.
From the start, Derek took the time to explain my options, walked us through every detail of the process, and made sure I felt comfortable with each decision. His professionalism, knowledge, and attention to detail were outstanding. He was readily available to answer my questions, keeping me informed every step of the way, His responsiveness was incredible—he promptly answered all of my questions and proactively kept me updated.
Veterans United experience all in all was great. Their implementation of their own app where you can upload documents, track the progression of your underwriting process is phenomenal! We were pleasantly surprised that we could always count on a quick call back if we had any questions to ask and we got to speak with an actual person. The ease of getting all of the important information for the upcoming move like utilities phone numbers etc was awesome. The only time my husband and I felt a little disappointed was when the team failed to get documents ready for closing because they either missed an email from our realtor or misunderstood it. The closing date ended up moving by 24 hours. At the end of the day, it wasn’t as big of a deal, but we did have to scramble and cancel and reschedule certain furniture deliveries and other vendors like internet etc. All in all, my husband and I were happy with the outcome. We did close on our dream house and Veterans United absolutely played a huge role .
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I would absolutely recommend any veteran seeking to purchase a home to give Veterans United a call. They are completely focused on making the stressful parts of the home buying process as transparent, and easy as possible.
