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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,345

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 424,345 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend
headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

4.5 out of 5 Stars
Would Recommend
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
Would Recommend

Veteran United and their associates made my home buying experience wonderful. This is my first home and them made the buying experience very easy. We closed very fast and they were there anytime I needed them. They even sent my cat Luna a present after we closed. That touched my heart and they made me feel like I was working with family.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
Photo submission from Robert B.

If you are a veteran, and need help obtaining a mortgage, a home, or improving your living situation...Veterans United can help.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Our overall experience with veterans united was great, the entire process was very smooth and stress free. We did not know buying a home was so easy, well our experience was very easy we had an amazing team it was like working with family. I wish we can give a higher rating.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

I would like to shout out to all the team members that reached out to us. As I said before I would highly recommend Veterans United to all our family, friends and any other veteran in the market to purchase a home. Again, keep up the good work and thanks to all of you...

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Haley, Lauren, and Amy were all very knowledgeable and friendly. We were able to ask any questions that came to mind and were never treated less for asking simple questions. They were quick to respond and clarify any information. Ken helped ensure that we got the house we wanted before anyone else could snatch it up. Definitely a great experience and we would use anyone in this team again.

headshot image of Haley Moore

Loan Officer: Haley Moore

NMLS# 2447892

5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

4 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

He was phenomenal from start to finish. Always touched base and kept me informed. Very good interpersonal communication to assure that I understood literally every part of the process. He was always available for questions and prompt I his response. The amount of time, effort, and attention he put into helping me get where I needed was above and beyond. He was true to helping me meet the goals I laid out without influencing me I other directions. Rather he provided all possibilities and helped me streamline my plans. Amazing experience all around. His team was just as wonderful.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend
headshot image of Alexander Mueller

Loan Officer: Alexander Mueller

NMLS# 2529010

5 out of 5 Stars
Would Recommend

All together our experience with veterans united home loan was very much worth the call we highly recommend the team we worked with because they were the best team players we had the pleasure conversating with and getting the job done in a timely manner for us,again we send lots of thanks to team Jason and Salena

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
Photo submission from Sheretta L.

Your best bet is Veterans United. You will have information all the way at your fingertips and from start to finish. I loved the videos with option to read what happens in each stage of homebuying process, lingo, what to run to and run from. I wouldn't be homeowner without VU!

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

We are throughly pleased with the outstanding service we received from Veterans United Home Loans! As first time home buyers, we didn't know all of the things that we didn't know, but every question and concern was answered quickly by experts. Elizabeth was so sweet and professional, she was alway a text or email away, and she actually made the process pleasant. We will recommend Veterans United to our friends and family, and when we are ready to find our forever home, we wouldn't go anywhere else!

headshot image of Elizabeth Tilley

Loan Officer: Elizabeth Tilley

NMLS# 2241957

5 out of 5 Stars
Would Recommend

We would trust John and Annie with a home loan 100 times over!! They were able to make our loan work for us, and the process was so quick and easy. Both of them were always available to help with anything I needed, and they were always proactive in figuring things out for our loan. 100% recommend!

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Kevin Reichert and Lindsay Modglin were incredible to work with. I reached out to them after experiencing issues with my initial lender, and they quickly provided assistance and facilitated my home purchase within a tight timeline. They were proactive in addressing any concerns, ensuring a smooth and stress-free experience. Their professionalism and dedication is exceptional and impressive. I would absolutely work with them again in the future!

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend
headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

4 out of 5 Stars
Would Recommend

The only downside I can think of would be the time difference from my team on the west coast and me on the east coast. I know it's not feasible right now but maybe consider inthe future opening a branch office in the east somewhere.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

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5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
Would Recommend
Photo submission from Ronald B.

Easy and helpful to get through the refinance process.

headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend

When we started this process to purchase a home, we were intimidated by all the horror stories we read online. We did a lot of research on which lender to go with and who we should have as a realtor. Eventually we decided to go with Veterans United and the rest as they say is history. We couldn’t have been more humbled by the dedication and hard work Karol and her Team in Clarksville did for us. Every single person on our loan Team -from Karol to Amanda, Logan and Matt- did an amazing job through out the buying process. When they say to ask any questions we may have about the process they really mean that. They were prompt, cordial and knowledgeable on every and all questions we had. Karol and her team held our hand the entire way and I am glad to have them on our side. It would behoove you to do the same, especially if you’re a first time buyer like us. You need people like Karol, Amanda, Logan and Matt on your side.To our VU team, Clarksville edition. Thank you again for taking good care of my family through out our exciting and terrifying adventure. We are forever grateful for making our dream a reality. Wishing nothing but blessings from my family to each and every one of yours. Thank you so very much!

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

4.5 out of 5 Stars
Would Recommend
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Amazing team, very knowledgeable and makes the process so easy.
The breaking down process was easy to understand and straightforward.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

More Reviews

See all 424,345 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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