Mike Matteson was fantastic and was an retire and helpful the whole way
The teamwork running down the NOCs impressed me. It took a lot longer than I imagined. Actually, It may be that I am premature; I do not have the funds at this time. With the roadblocks clear that will happen soon, surely..
Everyone at Veterans United was wonderful, helpful and did everything needed to make sure that my husband, my children and I found the home we have been waiting so long for. Everything was explained perfectly and made for an amazingly smooth closing!! I would recomend Veterans United to anyone needing to purchase a home!!! Thank again to everyone on my team!
Be prepared for a lot of steps... and remember to be patient. A lot of things about the process may not make sense, but once you reach the end you'll be able to see what those were about. Check your email often - throughout the day - and respond to things from them as quickly as you can to help keep everything running as smoothly as possible.Don't go crazy buying stuff for the new house until AFTER you've closed and gotten everything connected, hooked up and paid for - the power, water, etc. Remember, things can fall through on you until after everything is signed at closing.
Shawn and his team made everything as easy as possible. Walking you through every step, explaining the small details and making what I believed to be a stressful experience into a pleasant one. Thanks again!
The whole process was disorganized and messy. I had to call multiple times to ensure things were getting done and submitted on time. I also got 3 different quotes on rates and paperwork was getting messed up and had multiple errors on loan estimates. I felt very stressed and unsure if we were going to close in time because the communication wasn’t there like it should have been and I had to continually call and check in to ensure numbers made sense and things were being done in time. As a veteran who earned this benefit I highly regret using the VA home loan with VA. I believe it would have been a much smoother process through any other lender.
There were some things that we wanted to know when interested in a house and we didn't get that info. Our daughter and son in law went VA loan and they h ad all their info before purchase. I would never use Veterans United again because of that. The people were great and helped us understand the process as being new home buyers.
I was extremely happy with the services I was provided
Excellent. Above expectations. Closed houses before but this was the best experience by far. Kyle and his team went above and beyond. He was present until the end. Big thanks to all.
Everyone at Veterans United was amazing to work with. Tiffany, Jenny, and Logan were all great people to help us through the process and made everything seamless. I would totally recommend VU and use them again on next home purchase transaction!
Tyler and team worked tirelessly to get me across the finish line
Working Veterans United team has by far exceeded our expectations when it came to buying our first house. They were quick, professional but concerned and caring. They kept the whole process moving forward in a timely fashion. We are still in shock how fast we became home owners!! Thank you Veterans United for helping us buy a home that we always dreamed of!!
Daren and Nancy were great!
Great Job! Thank you for all your help 🙏
Initially communication was very good. Then about 3 weeks into the process, it significantly declined. We never felt like we never knew what was happening in the process and there were countless times we would call and ask questions and either never received a call back or never received an answer.
We ran into a couple of problems last year when trying to buy a house..but Brian and his team walked us threw as to what to do and not do so that everything would go smoothly when I start the process again to buy a house. Now I can say we are home owners now. Great job Brian and your whole team.
Bought our first home with Aaron, Jenny, Cara, and Kayla's assistance (sorry if I'm leaving someone out). That's a pretty special thing! We are thrilled.
We have been so happy with the service we received both the initial and the current mortgage. Everyone always goes above and beyond.
