My loan team was outstanding.
Every person that I worked with was very helpful and professional, I will absolutely recommend Veterans United to other Vets looking to purchase a home.
Probably the best people I've worked with so far. Great customer service and very understanding and knowledgeable. If I didn't know something I was comfortable enough to ask them questions and they really walked me through the whole process and made it easy to understand!
They did a great job! Very professional! Fast service. Did a flawless, quick, less than 30 day closing on a VA assumption loan!
Veteran United is the way to good, if you are thinking about buying aassigned You can’t bet 0% down with lennders providing your financial backing… What ever your approval amount for a home based on your annual income. My wife & was considering buying in several locations, from day one, the Veterans United assigned team has made them self available 24/7 to help & guide us through the home buying process. Their with you all the way, be it phone call, or the My Vet website give you helpful advice on what to do next.. We’re now “New Owners” We rate the Veterans United with a 100% for Great~ Marvin & Mary
Everyone displayed superb customer service and worked so hard to help me find a home I can be happy in for a very long time.
Excellent team to work with. Painless, timely, and made every step of the process simple and easy for my to understand. Communication was excellent. Was willing to text when I was not available to call. Answered my questions at any time of day/night.
Im really great to have Veteran United beside me through the whole process of securing my loan.
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At first it was confusing because I was chatting with several different people from the same number, but once I figured all out, everything went smoothly. It has been 30 years since we bought a home and Veterans United made the process simple.
Everyone was very responsive and knowledgeable of the whole process.
The entire teamwas very proffesional and attentive to my needs and desire to get the loan approved and closed! Can not say enough about the Great Experience......
The loan process went very easy and smooth with Veterans United, and they were clear about each step.I only marked down from a ”10” since we didn’t close on time due to the appraisal taking so long. I was told it takes about 5-10 business days and the VA appraiser took the full time allowed by the VA (15 business days) and left me displaced. I’m addition, no one could tell me how long the VA allows for re-appraisal (if the VA authorizes another 15-business days) since the house needed to be 100% finished for appraisal. This cost me thousands more for my lost rate lock, re-appraisal, hotels, dining out, and loss of an entire refrigerator & freezer full of food. However, I was thankful my loan officer handled some of the extra charges on the VU loan side. That shows excellent customer service on behalf of VU, and was much appreciated; Thank you!
Website was fairly easy to navigate.
Their TODO list kept the process going.
