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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
444,868 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 444,868 unfiltered reviews

Starting on Page 3416 of 14,829. Return to Page 1

5 out of 5 Stars

I am definitely a huge fan of Veterans United. They have proved to me that they will turn over every stones to get you to the right house at the right price!!!

headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars

I would recommend this as a veteran many many years ago when I first tried I had a very bad experience. I was very young I was a sergeant. I was actually in the military at the time needless to say if I had the help in the individuals upfront, making sure that I could qualify, it would’ve probably been a different story, but at this time the team that I had made it very easy to understand they explain the processes and kept me on the right track. I would recommend this to all veterans as a matter fact I’m gonna be talking to my brother .
Thanks
Mariano Ruffino

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

Veterans United is the absolute best to work with, I’m very thankful for Josh and the entire team I cannot put into words how amazing they are and all that they did for me.

headshot image of Joshua Grove

Loan Officer: Joshua Grove

NMLS# 1783478

4.5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

Between the loan officer Shawn and the loan coordinator Rynda this was by far the easiest home buying experience I’ve ever had! This being my third home buying experience and my first with VU I can say I was working with experienced professionals who generally care about the buyer not because it’s their job but because they truly care! I will never buy a home with any other mortgage company again because of how professional and quick this team was!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

I was in a difficult spot with my purchase and Greg and his team came in and saved the day and wrapped up all the lose ends to help me close the deal.

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars

Jake was AMAZING. We were so nervous to buy our first home. We had absolutely no idea what all home buying consist of besides good credit and money but Jake took his time explaining the process and was available to answer any questions we had. We never thought we would be home owners, especially in this market, but Jake made it possible. The process was a lot less painful than others had described. I’d like to think it was because of the team of elite professionals we had by our side! Go Army!!!!

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

2.5 out of 5 Stars
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars

Thanks for an easy process!

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars

Was very helpful.Always responded right away when called or emailed.

headshot image of George Eastergard

Senior Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

Excellent experience working with the crew. Bravo Zulu!!!

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

4 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

Great job

headshot image of Jason Richards

Loan Officer: Jason Richards

NMLS# 2015623

5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

4.5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

0.5 out of 5 Stars

My team made it happen with my debt to income ratio, but the communication in the home buying process was horrible. I’ll never use them again. It ruined my first home buying experience for sure

Response from Veterans United

Marcello,

Thank you for taking a moment to review. We certainly welcome anything additional you'd like to share from your experience for use in follow-up coaching opportunities. Buying a home is no small purchase and you're absolutely right: Communication is critical. We are interested in learning more from you especially if we can help answer any lingering questions or concerns.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
headshot image of Michael Williams

Loan Officer: Michael Williams

NMLS# 2341722

3.5 out of 5 Stars
headshot image of Kristin Riney

Loan Officer: Kristin Riney

NMLS# 1402291

5 out of 5 Stars
headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
headshot image of Don Kinkhorst

Loan Officer: Don Kinkhorst

NMLS# 1960361

1.5 out of 5 Stars

Seemed very unorganized in the process and how they requested same documents multiple times. Did not take time to understand different circumstances and unable to adapt their process with different clientele. Would not recommend.

headshot image of Isaac Cater

Loan Officer: Isaac Cater

NMLS# 1939320

5 out of 5 Stars
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

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