It was a simple process only because the team members at veterans united including Steve Harvel were with me every step of the way. I highly recommend to any veteran looking to buy a home.
As a first time buyer, we were scared and nervous about how much goes into the buying process, but Tyler and his team made it seem less and straightforward. The team was willing to answer questions and address any concerns throughout the process. Our real estate agent was caring and truthful, and made searching for a home in a depleted market hassle free. I could not have imagined a more perfect lender to purchase our first home with. After renting and moving so many times with the military, I just want to give my deepest Thank you and appreciation for everything you have done for our family. We now have a place we can truly call our home.
Overall Veteran's United has great people to work with. Sometimes one bad apple (if you will) can make it difficult to want to deal with that particular company. But I must say Brittney and Michelle really stepped up and made my experience much better. I was able to relax a little more especially as it got closer to my closing on my home.THANK YOU BRITTNEY AND MICHELLE, YOU LADIES ROCKGwen Cannedy
Thanks
This is the fifth house we've bought and I have never experienced such amazing service and care. When I started this process, I just assumed Veterans United was like any other VA home loan company, but I was mistaken because this company, and the team they had working for my family, greatly exceeded each and every expectation I had. In this market, they made our dreams come true.
Veterans United is an outstanding company with exceptional associates. They made the home buying experience as stress free as possible. At the very start of the process, they assign a team to you, and you can tell it is your team throughout the entire time. My team was very responsive and extremely professional. I would very much recommend Veterans United to anybody that is looking to get into a home.
We NEVER thought we would own a home, and I will be forever grateful we clicked on a Facebook ad to get more information because I am waking up today in our beautiful, brand new home thanks to Aaron Brooks and Veterans United! Every step of the way we had guidance, support, and reassurance that our loan would be handled professionally and completely. Veterans United took the “I don’t think we can do this…” and turned it into “You can DEFINITELY DO THIS!!” I cannot ever say enough except a million THANK YOU’s for helping us realize this dream! I will recommend and refer every hard working veteran I can to you and your team.
If you are looking to buy a Home or Refinance your Home Veterans United Home Loans is the best place to go wonderful experience. Matt would be the Loan Officer to have.
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Great customer service and very responsive and attentive to our concerns through the process. Went above and beyond to help us with all parties involved. Would definitely be on my Christmas card list.
My VU experience was phenomenal. They provided an entire team to help me with my process. Credit Consultant who helps you to understand your credit. Working with Stephanie helped me to understand that I didn't know as much as I thought. Home Buying Concierge who helps with information with buying a new home and side questions. Once I found my home, Kristen helped by providing a to do list for me with all contact information for movers, utilities, home security, etc. A Loan officer, Tim helped with all things money and Jen my Loan coordinator helped with everything else, let me know when documents were needed, if schedules changed, etc. I would highly recommend using Veterans United for your mortgage needs. But get your own Realtor. Maybe they are not all bad - but I had at least three teams and they were not helpful at all. It seem to me they were working for their benefit and the benefit of the seller and not me. Thanks to Wayne Lee and Pennie Moore - I have my new home.
