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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

419,931

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 419,931 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Very professional team and a pleasure to work with!!!!!!!!

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend
headshot image of John Golobic

Loan Officer: John Golobic

NMLS# 2184489

5 out of 5 Stars
Would Recommend

This team is amazing from start to finish. Their work ethic and dedication is unmatched.

headshot image of Alex Tuttle

Senior Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend

As a first-time home buyer, we had no idea where to begin. I came across Veterans United while doing my research on VA loans. They had great reviews and testimonials. Once I submitted an inquiry, someone called me within minutes. I can honestly say everything went smoothly. Kevin, Mirza, and Ashley made sure of it. In my opinion finding your home is the hardest part.
Thank you!

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend

Great job to Zach and his team!Marty Dupertius reffered me. Thanks!

headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

4.5 out of 5 Stars
Would Recommend
Photo submission from Stephanie F.

They are absolutely amazing and excellent timely fashioned for closing the loan! We predicted a few months out, got it within a month! The team was simply amazing! Couldn't ask for better!

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

4.5 out of 5 Stars
Would Recommend

Small hiccup with HOA paperwork communication but other then that I enjoyed working with everyone involved with my home buying process here.

headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars
Would Recommend
headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars
Would Recommend

Veterans United are people you can truly trust. They don't just care about doing their Jobs they care for you. I highly recommend them when purchasing a home. They explained everything very clear and precise and I was always updated through the whole process and they even checked in just to see how we were doing. Give them a go you won't be disappointed.

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend

Veterans want the truth no malarkey Sam and his team gave me the information to make the right decisions on my purchase of a home.That’s all we ask for as veterans the truth no hassle and to be respected and taken care of so that we can take care of our loved ones here at home.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

Veterans United made what I had anticipated to be a stressful process, easy. They got us in touch with the most knowledgeable experts and we couldn’t be more grateful. Thank you!

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

I would like to thank everyone on Corey’s team. Very professional and thoughtful team !!!

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Would Recommend

10

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend
Photo submission from Kelly N.

I would definitely recommend Veterans United.

headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
Would Recommend

Go Veteran’s United!! My team definitely “AIM HIGH” in the quality of service they provide. Thanks to ALL!!

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend
headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

4.5 out of 5 Stars
Would Recommend

After navy federal declined my mortgage application outside of my due diligence period, I found myself desperately looking for another lender. Veterans United answered and didn’t turn me away. While their mortgage rates are not the best around, they worked well with me (a 1099 employee with under 2 years of employment tax documents) and managed to close on a house with me during the holiday season. I am thankful for the team of coordinators and real estate agents provided for me. Happy new year!

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend

VU made things so easy. This is our second home loan thru VU and our second with our team. We would recommend VU to anyone looking to buy a home.

headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

I'm very happy that this process is over it was a long process had to jump through a lot of hoops bill and his team along with the real estate agent Renee did an outstanding job to get this home and loan secured. I must admit to what times when I thought that this wouldn't work but Bill assured me that he was going to make every attempt to get this loan to the finish line and he did.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

4 out of 5 Stars
Would Recommend
headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

5 out of 5 Stars
Would Recommend

Our team was amazing and I wouldn't trade them for anything. So glad to have encountered such a caring and thoughtful team.

headshot image of Haley Craig

Loan Officer: Haley Craig

NMLS# 2328461

2.5 out of 5 Stars

Your realtors that were “assigned “ to me were absolutely worthless. I received no callbacks and had to find my own realtor. If you can’t provide a service, don’t offer it.

Response from Veterans United

Hi Charles,

I’m really sorry to hear about your experience. That sounds incredibly frustrating, and it’s certainly not the level of service we strive to provide. The process of finding a home is stressful enough without feeling like you’re not getting the support you need.

While our goal is to connect buyers with trusted agents through our network, it’s clear we missed the mark here. we’d really like to learn more about what happened so we can address it and ensure we’re doing better moving forward. If you’re willing, please reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday from 9 a.m. to 5 p.m. CST, but we’re happy to follow up with you if you reach out after hours.

5 out of 5 Stars
Would Recommend

I would personally like to thank Matt Wray, finding not only the best home insurance for my family, but also car insurance that was cheaper and all around better than what I had. 10/10 best insurance agent!!
A special thanks to Veterans United for an easy and simplified process with visible to-do list for easy progressing process when moving and closing on your house.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
Photo submission from Tabatha F.

Tim Wuest and his team were very helpful throughout my home buying experience. Everyone on the team took the time to assist me with any problems that came up. Thank you all for your assistance in help make my dream of home ownership possible.

headshot image of Tim Wuest

Loan Officer: Tim Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend
headshot image of Austin Francis

Loan Officer: Austin Francis

NMLS# 1926637

5 out of 5 Stars
Would Recommend

Daniel, Casey and Nick were awesome the entire way thru!! When I felt doubt or nervous they always reassured me that we would get our new home! 100 out of 10 would recommend!

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

Hands down one of the best I’ve ever hade the pleasure of doing business with. Jamie Ltamoto went above and beyond to help me get what I not only wanted but needed, I will be reaching out in the future for all home related needs. 10/10

headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars
Would Recommend
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

More Reviews

See all 419,931 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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