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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,943 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,943 unfiltered reviews

Starting on Page 3485 of 14,865. Return to Page 1

5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

Over all a very expedient process and pretty Painless. The website was very helpful and organized. I especially liked the to-do section.

headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars

Outstanding experience without any disappointment, well pleased 😊👍🙏

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

4 out of 5 Stars
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars

This was not a typical home purchase and several unique features related to me, they got everything taken care of.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars

Thank you for your help and assistance with my loan , you guys rock!!

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars

Would love to see a commercial for my team!! I will be forever grateful to them.

headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

4.5 out of 5 Stars

Overall my experience was a good experience. All the staff were knowledgeable and reachable. As this is all new territory for me it can’t be overstated the help that Veterans United provided us in this big process. Thank you all so much

headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars
headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

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5 out of 5 Stars
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

3.5 out of 5 Stars
headshot image of Josh Miller

Loan Officer: Josh Miller

NMLS# 2288848

5 out of 5 Stars
headshot image of Jack Young

Loan Officer: Jack Young

NMLS# 2133555

5 out of 5 Stars

Trevor's team was very easy to work with and provided an excellent service. Highly recommend Veterans United.

headshot image of Trevor Damer

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars

With so many lenders and realtors we're glad we went with Veterans United! The whole team was so helpful from the very beginning, and we always felt like Justin and his team has our back and best interests in mind! With us being in TX trying to find a home in MD we needed a realtor we could trust, and Jayme with Gina White Home Team was absolutely the best! She visited several homes for us and took very detailed videos, gave us her honest opinion, and was there to help us every step of the way... Working with Veterans United made this home buying journey easy and would 100 percent work with the whole team again!

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

4.5 out of 5 Stars

Overall, the entire team played a huge role in getting things done in a timely manner and keeping us informed as the buyers. I would 100% want to work with them again and would recommend Veterans United to my family and friends

headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
headshot image of Todd Hirashima

Loan Officer: Todd Hirashima

NMLS# 1031435

5 out of 5 Stars

Best experience buying a house

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

0.5 out of 5 Stars

This was absolutely the worst experience I have ever had. It took veterans united home loans so long to figure out how to get their paperwork in order it cost me a 4.5 percent increase on my mortgage. This company is definitely not for veterans. With out a doubt the worst company I have ever dealt with and will not suggest to anyone to use them. It was so bad that my realtor has put a black list with their name on it so the

Response from Veterans United

Kyle,

Thank you so much for this feedback. I know we can’t turn back time but I can assure we don’t want to leave you feeling this way. Sarah from Client Advocate has emailed her direct contact information your way. If you’d like another set of eyes on how things went or anything else, we’ll be here.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars

Ryan Madison and his teammate Selina Culp were there for me and my mom during this whole home buying process. Sometimes I thought they were my real estate agent because things got accomplished when I contacted them about an issue. Both of these individuals took the time to explain things to my mom because of my work schedule. I really appreciated all of the assistance provided and I thank them so much.

headshot image of Ryan Madison

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars

Our realtor Shirlene Hess was AMAZING. Every part of the process was so easily taken care of due to the teams of people I worked with. This is the realization of a dream for my family.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars

It was a 2 year journey until we finally found a home. I also I wanted to say I appreciate each and everyone of the team’s patience with me.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

This entire process and been extremely smooth. I’m thankful and blessed to have had a team during the selling my old house and buying my new one. Thank you all at Veterans United!

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars

Great jobs guy, thanks for going above and beyond the call of duty.

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars

Thank you all for helping us get into our first home! My wife and i love it and my 1 year old son loves the echo of the home haha.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

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