Excellent
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Yes they are a great team. They have helped with both homes now
My loan team was the best and always answered my questions and replied back very quickly to anything I needed. Would definitely use them again!
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The entire team was knowledgeable and in the loop.
It was great working with Katie, and her team are very professional, and y’all made this transition the smoothest and fastest that I ever known and me and my wife we think y’all very much. Please continue to do great work for other veterans.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Thank you so much for your support and hard work and dedication ❤️ I love my new home and enjoy the peace and happiness I have here, God bless you all
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Craig was very communicative and easy to work with, and was always quick to give updates. I would absolutely recommend him.
I'd like to thank Matt a I'd his team I've been looking for a house for years and anytime I needed help or time he was always there and very knowledgeable!!! We appreciate all the help!!!
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
Really the only two things I could say and I don't know if it's part of Interest United is the woman Gina who kept sending me emails from a previous property I looked at and didn't update the file that kind of shows a lack of attention to detail. And I guess the day of the closing a heads up that there was an important document I had to sign that came through at midnight because that turned into a bit of a scramble at closing to get that done other than that it went very well
