The VU team was a delight to work with. Max was knowledgeable and replied quickly to our questions. Emily was kind and caring, she asked personalized questions and got us the information we needed. Deena was totally on top of paperwork and ensuring we knew what to expect.
If you are looking for the EPITOME of amazing customer service, look no further than Matt and his team. As first time homebuyers, we had no idea what we were doing, how the lending process worked, what terms meant etc. Matt spearheaded the process for us, he took the time (a lot of it) to answer any and all questions we had (a lot of them). Matt and his team had an impeccable response time like I’ve never received from a customer service team before. They were available via text, email and by phone. We truly can’t thank Veteran’s United enough for their assistance in our home purchase. They truly made it EASY and stress FREE.
First time interacting with Veterans United. It was a smooth transition. I will absolutely recommend.
I have no complaints! Everyone on this team deserves a raise or a promotion!
Rich has made both home loan/refinance processes an absolute breeze. He and his team are my go to. I had multiple agencies reach out trying to get me to refinance through them, but I went with VU strictly for how smooth Rich made the initial process when I bought my home.
Easy access to upload any and all documents, fast responses and processing, top notch communication. Easiest home buying experience I have ever had (7th house)
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I would 100% recommend Veterans United , they are outstanding at there job and service they provide , I am very happy and satisfied.
Working with Travis W and Amy W was a breeze. They were both very accommodating and timely. Thank you for making the process easy and enjoyable!
Could have done it without my Team!
Team Kait & Team Katie
Pleased, Tks.
Rosario I Torres Febles
Smooth process
Closing agent at title company said it was the most organized paperwork she had seen in a long time.
Kyle Bakker, along with the entire Veterans United team who assisted me throughout my refinance journey, were absolutely incredible to work with. I would highly recommend them to anyone seeking the services VU provides. This was my second time working with Kyle and his team, and once again I came away extremely impressed with their attention to detail, excellent communication, and consistent support throughout the entire home-buying experience. Truly top-notch service, & will be returning back!
All was well until time of disclosures and communication with title office. Mistakes were made and we almost didn't close on the new home....
Veterans United commercials honestly do not do it justice. It's is everything they say and more. I couldn't be any happier with Veterans United and the staff working on the loan. Thank you all from the bottom of my heart.
I had a great experience with Veterans United! This was my first home buying experience so I was extremely nervous and stressed but the kept me as relaxed as possible and it moved swiftly! I closed ahead of schedule even with a few minor speed bumps along the way!
Veterans United did a fantastic job. We did have some road box but veterans United sell right through it.
