Jessie Bailey and her team made me and my wife feel totally at ease. This was our first time ever buying a house, and they showed extreme patience with our limited internet knowledge. Jessie called us just to see how we were doing ! Unheard of these days. We will tell everyone we know what a great company you are to work with. Oh, and who sends a gift box to enjoy?? No one that we’ve ever heard of. And Jessie even told us if we had any questions in the future, call her. Amazing. Heartfelt thanks. BILL McCORNICK.
Emmy, Delaney, Hannah, Jared, Amy, & Kayla were absolutely amazing. This is the second home I purchase in three years from Emmy and this has been the best house buying experience ever! Emmy and her team are on point, supportive, professional, and caring. As an Air Force veteran it makes me proud to have people like Emmy and her team making home ownership attainable for military veterans! Thank you!
Frank Acevedo Air Force Veteran
MSN-MBA RN
Previous experience was much better..Communication was terrible overall. Not well organized. Final closing cost were in question uo to 24 hours before closing. Incorrect mortgage document sent to closing. Not a good experience.
Response from Veterans United
Hey Christopher,
I'm sorry this experience didn't live up to your previous one with Veterans United. I understand how frustrating it must have been to deal with communication issues, uncertainty around closing costs, and incorrect paperwork so close to closing. You should feel informed and confident throughout the process, and I'm sorry that wasn't the case this time.
I appreciate you giving Veterans United another opportunity to help with your home financing needs. I'd welcome the chance to learn more about what happened. Please feel free to reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
Bryant Chambly is a class act ..Bryant and his team guided me every step of the way,thanks to his expertise my wife and I are going to live comfortably f or the rest of our lives
. Life changing and i salute you Bryant
They have gone above the normal helping through the whole process. I could not have done it without them.
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They are great to work with and made the entire process a piece of cake.
Bobby was very knowledgeable and informative and straight to the point, I like that.
Thank you everyone for making my first time home buying experience fast and smooth. I appreciate everyone's prompt communication and knowledge throughout the whole process. I felt like I had the best team to work worth in helping me purchase my home.
Our loan officer: Horace was great. Always kept us informed with accurate data and updated data as necessary. Super personality. He worked very well with myself and my wife. He presented options that were timely and never pressured us to add on any expensive add ons that we need not need or want. I would recommend him to any of my fellow veterans.
My team was wonderful and I couldn’t ask for a better team during my home buying process!!! Thank you all so much for everything. :)
We have moved six times in the last 20 years. This has been by far the best experience we have ever had with a lender. Holly and her team were exceptional. They made everything easy and the communication was outstanding. Their app made everything easy to do and sign and keep up with all that needed to be done. I have already recommended her to two other people.
Overall good job, more communication especially towards closing date
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Experience first-hand why 383,263 homeowners give us a perfect score!
This was one of the smoothest closings I had!
Shane and Derick were amazing
We are so happy with our new home! Cole at Veteran's United and his team made it a seamless process. They were always available to answer any questions we had.
Too many people in the mix of things. Talking about Porch. I appreciate the help and offerings, but four times was too much, especially with four different people.
Everyone on the team was so helpful
