There were times that communication was not as clear as it should have been been or needed to be to accomplish the task and there was a lack of understanding about availability of this client to resources at times creating frustration and and appearance to others that the client was not responding to the Loan Officer /team which created a negative representation with the realtor/team who is known to the Veteran's family. This was distasteful and irritating.
Y'all are like a well liked machine. Very communicative.
Miles was great! Great comm and followed me for over a year
We were in dire straights, our home had mold and I am disabled from Iraq. We turned to an internet search and we found Veteran's United. We went from a hotel to air bnb, but the team was there with us throughout the wait. Their kind words kept me sane, and my mind at ease. They never said we can't or anything negative to us. Sometimes I thought they were Superheroes. I will sing their praises, and HIGHLY RECOMMEND them to all my Veteran friends, and once again for me and my wife Katrina, and daughter Peyton thanks for our GREAT home and new lease on life. SSG(R) Rico Rawls
Financing and refinancing was simplified, any questions I had were answered, and veterans united were patient with me in every regard.
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Veterans United has made buying my first AND second home a breeze. Thank you!!
Thank you all for helping me out with this process. Getting out of California seemed like it was never going to happen and I'm glad I picked up the phone and called you.
Jerry was a phenomenal loan officer! He made the process so easy and stress free. 10/10 would recommend!
Colin and his team made our first home buying experience as easy and stress-free as possible. They were always very quick to respond to us with any questions we had
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I felt my loan officer, Brian Nelson, really listened to my needs.
Zach, Chris, and the whole team were awesome! We're so grateful for their help getting our home! Thank you!
Cory Stipp was hands down the best LO I have ever worked with. He was patient, professional, and always available. He went above and beyond to make me fell like he had the process under control. He is truly an invaluable asset to your company.
Incredibly fast and responsive. Great experience.
The people at veterans united were extremely helpful every step of the way and kept me informed every step of the way during my home purchase.
I highly recommend Veterans United. Having dealt with other mortgage lenders I can tell you they are the most knowledgeable when it comes to the VA Loan process. Even if you have undesirable credit; they have a team that coaches you on how to build it back up. You never have to worry about being embarrassed because there is no judgement. They really there to help. Although there is a lot of running around and document requirements in the beginning, I can assure you it is for a good reason. They are very thorough therefor making sure there are no surprises when it comes to closing.
We had an exceptional experience with Veteran’s United. Haley and the rest of the team ( to include the Realtor)kept in contact on a regular basis to ensure any questions we may have had and sometimes just to touch base. We were treated kindly and respectful the entire process. The entire process went smoothly being the best experience that painless. The team was on top of the process and returned call expediently. This whole process was positive.
