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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
480,707 reviews
433 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 480,707 unfiltered reviews

Starting on Page 36 of 16,024. Return to Page 1

5 out of 5 Stars

They were awesome and very helpful!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer Team Lead: Anne Kuster

NMLS# 1068788

5 out of 5 Stars

My experience with Veterans United has been excellent. Buying a home is a major milestone, and I really appreciate how much easier the team made the entire process.I especially want to thank Steven B. for his communication, professionalism, and support throughout the journey. Whenever I had questions or needed clarification, I felt comfortable reaching out.I'm extremely grateful for the help I received in making this milestone possible. I would definitely recommend Veterans United to other veterans looking to purchase a home.

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars

This is now my third home purchase with Veterans United, and all three experiences have been guided by the exceptional Taylor Deppe. Simply put, Taylor is the very best at what she does. She has set the bar incredibly high, and I cannot imagine navigating the homebuying process with anyone else.Taylor’s professionalism, dedication, communication, and genuine care for the people she serves are second to none. She and her entire team consistently go above and beyond to make what can be a stressful process feel manageable, organized, and seamless.Veterans United, I hope you recognize just how fortunate you are to have Taylor and the outstanding people who work alongside her. Take care of them. They represent your organization exceptionally well and are the reason customers like me continue coming back.As I begin this next chapter of my life in Navarre, Florida, I want to express my sincere gratitude to Taylor, Lora, and everyone else who helped make this purchase possible. I wish each of you continued success, happiness, and fulfillment, both personally and professionally.My plan is to call this house home for a long time, but life has a way of surprising us. Should another move ever be in my future, I know exactly who my first call will be.Thank you for everything. You have my highest recommendation!

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

4.5 out of 5 Stars
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Photo submission from Brian W.

Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

Bill and his team were exceptional.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Alan Thomas

Loan Officer: Alan Thomas

NMLS# 2796656

5 out of 5 Stars
headshot image of Nicole Camarillo

Loan Officer: Nicole Camarillo

NMLS# 2049681

5 out of 5 Stars

Great team. Ali was fantastic and hope to refinance later. Thank you

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars

Emmy and her team were excellent to work with, we really appreciate the efficiency and respect shown during the whole process.

headshot image of Emmy Curry

Loan Officer Team Lead: Emmy Curry

NMLS# 2341610

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5 out of 5 Stars
headshot image of Shaun Hanson

Loan Officer: Shaun Hanson

NMLS# 2799013

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer Team Lead: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars

The team I had at Veterans United was absolutely phenomenal, the hospitality, speed, professionalism, and overall confidence they shared with me to get us into our home was what made this whole experience pain free, thank you Aaron and thank you veterans united!

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars

There aren’t enough words or space in this box to thoroughly express our love and gratitude for the wonderful group of people that were involved with this home buying experience.
This is the second time we’ve purchased a home with Veterans United and honestly I couldn’t see my family using anyone else.

headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
Photo submission from Karen W.

OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars

Everything went well . I felt secure that I had a team of people working this. I now have the keys to my own home.

headshot image of Thomas Hall

Senior Loan Officer: Thomas Hall

NMLS# 2466750

5 out of 5 Stars

Donnie Sanford and Bailey D. Worked so hard for my wife and I to help with our loan. Always responding quickly and doing what they could on the back end. My wife and I both felt valued and heard with this Duo! 10/10

headshot image of Donnie Sanford

Loan Officer: Donnie Sanford

NMLS# 986763

4.5 out of 5 Stars

Tim and the whole team was terrific, it was the underwriting that was the difficult part

headshot image of Timothy Wuest

Loan Officer Team Lead: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars

Charles worked so hard and diligently for me to have my first home. Doing all the paperwork and allowing me to have my first dream come true was above and beyond what I expected.

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

I can’t say enough good things about Veterans United. Ken and his entire team made the process of buying my first home incredibly easy from start to finish. They were always there to answer questions, keep me informed, and help me through every step of the process.I’m incredibly grateful and thankful for everything they did to help make becoming a homeowner a reality. I truly appreciate Ken and his team and would absolutely recommend Veterans United to anyone looking to buy a home. I wouldn’t hesitate to use them again in the future.Thank you for helping me get into my first home!

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

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5 out of 5 Stars
headshot image of Amanda Pitts

Loan Officer: Amanda Pitts

NMLS# 2774553

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

5 out of 5 Stars

Samantha, Kyle, Nacim, and Rubia this team was great from the beginning to end. You all answered my questions and were quick to responded to my calls, text and emails. Samantha was awesome and straightforward with the process. The babies love the gift....thank you!

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars

Fantastic and easy

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars

Fast, quick, and responsive.. no other way to describe it! Less than 30 days from me reaching out initially until our cash out refinance was fully funded with cash in hand!! Highly recommend!

headshot image of Eric Harmon

Loan Officer: Eric Harmon

NMLS# 2825506

5 out of 5 Stars
Photo submission from Liroy G.

I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

4.5 out of 5 Stars
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

4.5 out of 5 Stars
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars

They made the process so smooth and easy kept you informed the whole way of the time. It was amazing and I appreciated everything that the whole team done to make the process so easy.

headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars
headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars

You guys were great, very patient no rushing. I would recommend you all to friends and veterans alike thank you all for your hard work.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

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