We first began searching for a home before a military move with unknown dates. The team helped us move quickly on a house that ultimately wasn't meant to be and handled it very smoothly. When we finally received orders and hard dates that required even quicker movement, the team came together again and made it happen on our timeline like true professionals. I was very impressed with the customer service, software applications, and timeliness from start to finish. We will absolutely come back on our next home search!
Over and above service from the whole team!!!!! Can't do better than them.
The whole team was both friendly and professional. All questions were answered in a timely manner. Love them all.
This is my first time working with Abigail and my second time working with Matt. When Matt reaches out to you, it’s not just as a provider/client relationship. He truly cares about what you’re going through in life and adjust it to help you to the best of his ability figure out a way to afford the house that you want to get into. Abigail was always timely in her responses and very easy to contact. She was a very nice individual every time that I communicated with her.I know there’s other options out there, but I will always go back to veterans United as long as Matt is still working there. And now I have a strong second reason to go back with Abigail.
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I can't recommend VU more highly! Everyone I dealt with throughout the process was awesome!
Most of the experience was great, however when it came to crunch time to get a clear to close, it seemed as if there were items that were brought up that were either already addressed or at the very least should have been addressed well in advance.Our team lead, Tim Tallis was exceptional.
Lance Nilson, Anthony Graziano, and the rest of the Veterans United team were absolutely amazing and did everything they could to help me get into my first home! Thank you so much!!
The individuals who facilitated my loan acquisition provided exceptional service.
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Everyone seemed to know what they needed to do to help, but I’m still confused as to who was doing what. I was consistently getting calls and messages from different people all doing different things so it’s hard to say what was actually needed and what wasn’t. There were times when my questions were going to the wrong person because I just didn’t understand what was going on.
The overall performance of the team was outstanding. The only issue I had was having to submit the same documents multiple times in order to proceed.
Everything Veterans United did was great! Always answered, always replied. Made everything smooth.
Jordan and his team did a fabulous job helping me as a first time homebuyer! The knowledge they hold in the services they provide is unmatched. I rarely needed to ask any additional questions because they were extremely thorough. If i did have any questions they were answered promptly. They are all amazing at what they do and you can tell they truly care about their clients! They made the loan process a breeze for me and helped me feel confident. I would recommend everyone to use them if the option is available.
Working with Kyle was such a smooth process for our quick turn around! He provided us with great information at all stages of the process so we felt well informed and not at all overwhelmed. We would absolutely recommend Kyle to friends and family looking to buy in the area!
Kapil was very helpful, and handled everything with professionalism. From replying to email at any time through out the day, to insuring me and keeping informed on house information and scenarios!
