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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

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Total Customer Reviews


Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown


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Showing all 379,330 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

My entire team at Veterans United was outstanding! I was nervous about starting the process of buying a different home. They helped me to navigate through the process. And I was able to focus more time and effort on the process of finding the right home for me. I really appreciate the effort and dedication which everyone invested into my home buying process. Thank you to everyone! :)

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Not anything that VU can do something about, but the VA needs to stop making the process more difficult for veterans.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend

Mac and her team was the best first time experience in purchasing a home I could ever have wished for. Mac and Miriam have been such a blessing, the entire time it felt like we all were like a big family helping my wife an I go through with purchasing a home. I will for ever recommend these hard workers to ANYONE I know that would become a veteran later in life. The amount of support they all have given my family is so much more than any other financial company I have ever dealt with. THANK YOU again! Loved working with you all!

headshot image of Mac Maupin

Loan Officer: Mac Maupin

NMLS# 1963169

5 out of 5 Stars
Would Recommend

The whole team did an excellent job. They always made themselves available for communication regardless of the time or day and I received timely responses to any questions I had.

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
Photo submission from Abraham E.

The homebuying experience to me was made easy through numerous ways of communication with my team. Sending and receiving forms was also well facilitated by mail, pictures by phone, and eSigning.

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

3.5 out of 5 Stars
Would Recommend

Great company and team to work with during the entire home buying process. We purchased our home directly from the seller and didn't use a realtor. So there was a lot of things we didn't know and wouldn't have done if it wasn't for Verterans United and our loan officer/team guiding us through the entire process. They made it easy with the use of their app and the To Do section on it. This was my first time buying a home and although it was stressful, Veterans United alleviated a large part of that stress. I would use them again and recommend them to any veteran.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

4.5 out of 5 Stars
Would Recommend

Overall the process was faster than I expected it to be and the portal/app made it easier to manage. The team I worked with was very polite and professional. They were prompt with replies when I had questions.I think more disclosure on what is happening behind the scenes throughout the process would have been appreciated. Understanding that would have helped me to be more financially prepared during the last week before closing. Also, the concierge was extremely friendly, but I was being asked about setting up utilities before the loan was finalized. Had it not gone through or had any issues, then that would have been awkward if I had setup utilities already.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

4 out of 5 Stars
Would Recommend
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend

Highly recommend United Veterans Home Loans for an amazing home buying experience. They are an amazing Team of professionals. My experience as a whole couldn't have went any more seamless than it did. Don't get stuck with a company that treats you like numbers. Get with the United Veterans Home Loans and get treated with the same comradery as you had during your time in the service. Minus the squad push up...Haha.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Chris B. is Through the Roof!

This was my third time with Veterans United and it was great yet again. They don't leave you in the dark on anything!

headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

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5 out of 5 Stars
Would Recommend

Thank you for all of your assistance and support Kelly and Deanna.

headshot image of Kelly Tolster

Senior Loan Officer: Kelly Tolster

NMLS# 420363

4.5 out of 5 Stars
Would Recommend
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

My team as a whole was great. Very responsive, understanding and flexible. I work alot so that's a very big communication hurdle and my team handled it very well 10/10

headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend

Overall, awesome experience and great staff! Keep up the good work!

headshot image of Josh Matz

Loan Officer: Josh Matz

NMLS# 2389906

5 out of 5 Stars
Would Recommend
Photo submission from Donna S.

Thanks for all of your help and hard work.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend

Who knows what would have happened if I would have went a different route. Now I know the family and I have a home to go back to after retirement! Thank you veterans united for everything!

headshot image of Justin Burri

Loan Officer: Justin Burri

NMLS# 1828297

5 out of 5 Stars
Would Recommend

Was really satisfied overall, even though it was a lengthy process from start to finish!

headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

Veterans United made the home buying process painless. Both my realtor and closing agent commented on how great they were to work with on the entire process. "They were one of the best we have worked with and were on top of everything."We found them personal, thoughtful, and encouraging. Highly recommend.

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

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5 out of 5 Stars
Would Recommend
headshot image of Dylan Kelly

Loan Officer: Dylan Kelly

NMLS# 2029693

5 out of 5 Stars
Would Recommend
headshot image of Christina Squires

Senior Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars
Would Recommend
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend
Photo submission from Dawn W.

Veterans United made the buying experience better than we could have ever imagined. The team guided us every step of the way through this home buying experience. Thank you Veterans United for helping to make our dream come true. We are truly blessed.

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

What a great feeling to have Veterans United in your corner! Beth was great, Everyone we talked to was friendly, upbeat and positive! AWESOME TEAM

headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
Would Recommend
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend
headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
Would Recommend

Veterans United is more than a mortgage company. My team has been there from the very beginning and follows through. I have been treated with respect, honor and have had diligent customer service. From the first interaction through the continued excellent customer commitment throughout, there is no better team or mortgage company. They are solid, reliable, trustworthy and treat their customers as their own respected family. They actually care about their veterans. I've never had such a great experience from any other mortgage company. I am confident in their lending company, employees, my personal financial investments, and my home.

headshot image of Brett Blythe

Loan Officer: Brett Blythe

NMLS# 2086133

More Reviews

See all 379,330 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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