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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,223 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
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Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,223 unfiltered reviews

Starting on Page 3615 of 14,841. Return to Page 1

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars

I am so glad that I reached out to Veterans United for a VA loan because it was an exceptional experience. I have never had anyone work on my behalf the they did and it was so easy every step along the way. Every veteran should hear about the Veterans United team and how easy it is to work with them.

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars

The entire VU team was just above and beyond. We will never use another lender if we need one in the future and will always recommend them to others! Responsive, hardworking, dedicated, the list goes on! Everyone on our loan team also took the time to know us and our family. Once they found out we were expecting a baby soon they didn’t forget, and it means a lot for a company to care about your personal situation and not just treat you as another number! They even sent us adorable gifts for our daughter and future son! Thank you so much Alex, Cassie, Chad, and the rest of the team!

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars

For what can be a terrible experience this was wonderful! The online communication system is fantastic! You get the to do list, you do it, things are checked off and you move on. If you have a question call or email and the answer is back to you ASAP! I felt the whole process was was clean and easy. I Thank the team for a great experience!

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars
headshot image of Neil Schanbusch

Loan Officer: Neil Schanbusch

NMLS# 2042079

5 out of 5 Stars
headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

5 out of 5 Stars
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

4 out of 5 Stars
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

3.5 out of 5 Stars

Very bad experience with my loan officer. I'd definitely use Veterans United again but I will request a different loan officer. She made it difficult and was purposefully trying to keep me from closing. But we closed so I owe God the glory. Amen.

headshot image of Kristin Riney

Loan Officer: Kristin Riney

NMLS# 1402291

5 out of 5 Stars
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

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5 out of 5 Stars
headshot image of Matt Alexander

Loan Officer: Matt Alexander

NMLS# 1961964

5 out of 5 Stars

I couldn’t have asked for a better team. Especially Andrew when he called me at 11 at night to put my mind at ease about my mortgage price.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars

I highly recommend Veterans United! My loan officer and concierge were always available for any questions I had and behind the scenes they made sure the loan went through smoothly and quickly. Thanks again!

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

4 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

Great service from everyone! I really felt involved in the home buying process and all my questions were answered quickly. I’m Bert thankful for the VA teams help.

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Nyk Farris

Loan Officer: Nyk Farris

NMLS# 1627933

5 out of 5 Stars

We are very happy of the whole teams effort. Thank you!!!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

Ready to see for yourself?

Experience first-hand why 353,591 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Andy Heifner

Loan Officer: Andy Heifner

NMLS# 2070290

4 out of 5 Stars
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars

Christopher Robins is one of the best at what he does!! The United Veterans are very professional at what they do!! Everyone from Loan Officer (Christopher Robins) to Loan Coordinator ( Taylor Kelly) and concierge (Kelly Marr) Hey!!! Even the Realtor (Kevin Crossan) are now part of my family!!! I Thank every single one of you!!! Thank you for your patience!! I will always remember this FIRST TIME HOME BUYING EXPERIENCE WITH UNITED VETERANS!!! I WILL ALWAYS RECOMMEND YOU FIRST AND ONLY YOU!!!! THANKS AGAIN!!

headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

4.5 out of 5 Stars
headshot image of Marissa Nichols

Loan Officer: Marissa Nichols

NMLS# 902827

5 out of 5 Stars
headshot image of Patrick Dowd

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars

Such a great experience and loved every moment.
The Team was always there to answer any and all questions and left nothing to worry about.
The process could not have been more smoothly.
They always answered the phone end sometimes after hours.
Veterand United was always there for the Veteran and thanked me at every turn
Best in the Business.
Wayne

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

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