Very open and helpful team. They were great at keeping me up to date during the entire process. Which was difficult because I work in the Gulf of Mexico. I would recommend them to anyone!
We started out with a locked-in rate 6.99% with no points on a standard loan. Due to no fault of my own or the Loan Officers the property was shifted to an investment property loan and I lost that rate and had to pay thousands of dollars in points. Josh worked to get that cost down and I appreciate that but I still got stuck paying extra.
They kept me informed and are an "Awesome" team. Very easy to talk to on phone and always had time to explain things that I did not understand. Mr. Derek and Ms. Krista are just super people to work with. Thanks again for all you did for me and my wife. If I am ever in you alls area, I got to come by and take you all out to lunch. Best wishes, Robert Hamilton
Veterans United is awesome! They were in close contact with us every step of the way. No question was stupid, even if I asked it 20 times, lol. I would recommend them hands down over anyone.
I am very impressed with the service and ease that Veterans United gave us! This was our 3rd home purchase, and we had a great experience. With all the things going on with purchasing a home, VU made it so much easier!
From renter to owner in 32 days -- they really are dream workers!
Highly recommended. They understand the customer. I will always recommend this Team of prodessionals
Even though the process felt like it took a long time, it was just an average time for a real estate purchase. It was very stressful but I think, no I know it would have been more stressful if I would not have had the United veterans team, helping us step-by-step in the whole process figure out everything that we needed to get turned in that we needed to get done everything I would highly recommend to anybody who asked me to use Veterans United.
Veterans United was very helpful. We stayed in contact and helped each other as much as we could from start to finish. Our first home buying process went smoothly and worked out very well for our family!
Love Veterans United!!!!
Crystal, my closing agent was always extremely responsive with all of the million questions I asked. It was really appreciated during this process. Everyone was great, but I mainly worked with Crystal and she was very helpful..
I want to say thank you to everyone who has helped me on this journey of first times, I had no idea what I was doing, and everyone had made me feel at ease, as a first time homebuyer, I can get a bit overwhelming, and this valuable asset of a team made it easy and really amazing. Thank you!
Response from Veterans United
Kyle,
Thanks for the rating. If you'd like to talk with a Client Advocate in more detail about your experience, we're all ears. We'll pull up your file and take a closer look together.
Sincerely,
Kendra, Client Relations
Billy was great! He new all the right questions to ask to get my loan approved in a short amount of time & was very prompt handling paperwork & answering the many questions I had. I would definitely recommend Veterans United & Billy. I think Billy did an outstanding job !!! and I appreciate his hard work.
Not much to say other than this team is by far more than a numerical 10. I hope when and if I decide to either refy or upgrade to a bigger home that this team or a team that was well trained from them is available at that time. As for any referrals if i have any to forward to Veterans United I will be sure to recommend not only MY team but any team from VU. I've worked in customer service more than 20yrs and this is the essence of what that is!!!
Overall, I’d give Veterans United 5 out of 5 Stars! ⭐️⭐️⭐️⭐️⭐️
I could not of asked for a better team! What seemed impossible months back, became possible and then reality. It wouldn’t of happened without the efficiency of this wonderful team! From the beginning, to the end, the process was easy and effective.
Response from Veterans United
Steven,
Thank you for sharing this with us. One of our Client Advocates will be reaching out to you soon if you've not already made contact so we can take a closer look with you. We hope to talk with you soon.
Sincerely,
Kendra, Client Relations
