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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,031 reviews
679 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,031 unfiltered reviews

Starting on Page 3832 of 15,002. Return to Page 1

5 out of 5 Stars

Entire team was courteous and knowledgeable. Great group of individuals working together.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars
Photo submission from Norberto R.

Our retirement home!! Thanks to Veterans United!! Proud Army Veteran

headshot image of Whitlee Goostree

Senior Loan Officer: Whitlee Goostree

NMLS# 1188778

5 out of 5 Stars
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars

Veterans United Team worked great together and helped me close on a house as quick as possible with as less stress possible!

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

Veterans united did a wonderful job. The team had countless revisions due to the seller discovering the need to probate the sale of the house. This caused a drastically higher interest rate than if the initial closing date had been reached. Having the ability to lock in at time of initial quote and not having to replace it with a fresh one would have been nice. But, I understood why it happened. Don't mean I have to like it. PS send me my shirt 👕 xl pls :)

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
headshot image of Zack Schwartz

Loan Officer: Zack Schwartz

NMLS# 1956969

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

Everyone on my loan team was great!! They made my home buying process stress free!! Thank you again VU!

headshot image of Marissa Nichols

Loan Officer: Marissa Nichols

NMLS# 902827

5 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

3 out of 5 Stars

Inconsistent timelines amd disclosures. Had my agent blaming the lender and lender blaming the appraiser. Pretty stressful with a baby on the way, working out of state, and trying to buy a house. May have been better to go with a local bank, but we're finally closed and moving in so no turning back now. Additionally, not impressed with celebrity advertisements, but still a better experience than USAA.

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

I can't even begin to express my appreciation for VU! Even after the process Brandon stepped up and mailed paperwork to home insurance that title was supposed to.Kaitlyn (i think that was her name went out of her way to help me focusing missed documents.)Lance has continuously been a source of encouragement! Thank you!! Veterans united!I thought this purchase would fall through. Your team made it happen.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars

Great people, great process. Would definitely recommend using them. If in doubt, say yes to the Veterans United team.

headshot image of Kristin Thomas

Loan Officer: Kristin Thomas

NMLS# 1960366

5 out of 5 Stars
headshot image of Nyk Farris

Loan Officer: Nyk Farris

NMLS# 1627933

5 out of 5 Stars
headshot image of Adam Underwood

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
headshot image of Rebekah Moncrief

Loan Officer: Rebekah Moncrief

NMLS# 1129241

4.5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars

Everyone I worked with was great. They answered every little question I had as a first time buyer and if they didn't know they directed me to someone who did know the correct answer.
Even though it over 6 months everyone stayed positive and encouraging

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Michael Peters

Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

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5 out of 5 Stars

As a active duty service member, I have chosen to use Veterans United time and time again. Their commitment, dedication and professionalism is unparalleled with helping service members and their families in finding a perfect home by streamlining the process and making it an effortless experience. Thank you Veterans United!

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars

Nick Jamie and the team go my wife and kids into our dream home despite all the odds appearing against us. I could not have asked for a better team

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

4 out of 5 Stars
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars

Awesome experience would recommend to everyone buying a home.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars

We were blessed beyond words to have our team. They all were very understanding and explained anything we had concerns about. Especially being a unique case, being in California, moving to Kentucky. They made the whole stressful and overwhelming process seem much easier than we could ever imagine! Stacy Sumpter, Kristen Acton, Gayla Suffridge, Robin Watkins were amazing !! I could not have asked for a better team! Thank you all!

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars

Great experience, would be first, second, and third recommendation to anyone!

headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

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