Team neglected to lock in our interest rate. When it rose by.5% and they realized the mistake, they initially made excuses before finally owning up to the mistake. We were comped to get the rate back down which was appreciated.
A general power of attorney was attempted to be used though we had one provided by the attorney‘s office that we knew would work. This slowed down the final process
There was a general lack of communication through out the process that made us feel like we weren’t cared for.
When we had questions about forms to sign and how to fill things out, the team gave us bad information that caused us to have to redo forms at the last minute on or right before our closing day.
Both our Attorney and Realtor felt the effects of the team’s poor communication and general lack of knowledge, having both made comments to us in the sense of “what is going on?” to which our only reply was “ we don’t know”We would have a hard time recommending Veteran’s United to anyone after this whole process
Great job and glad to be apart of the VU team.
From the very beginning, the entire team at Veterans United has made this otherwise arduous process smooth as silk. Everyone I dealt with was extremely helpful and patient with me. 100/100 I would recommend Veterans United to any vet! Thank you!
The team at VU did an outstanding, fabulous job. From working with creditors in the beginning to personal sacrifices at closing, the service was much more than expected and absolutely critical for my family and I. No other company could or would do what was needed to help us through the process. I would recommend VU to any and all veterans. I’m actually happy to see the commercials with Rob Riggle, my wife and I comment on them whenever we see them. A very humble, heartfelt thank you to the team from my entire family! We couldn’t have completed the mission without you.
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Had closed on my house in Navarre, FL . What a hassle!!! This time it was almost seamless. My Hat is off too your organization.
Veterans United was the best choice I made in my adult life. This organization stands by their name and treats every applicant with complete respect amd professionalism. They are there to answer, and they will answer, all of your questions pertaining to your home purchase regardless if they are at the office or at home. They were there for me through everything and made it as simple as possible. Thank you Veterams United. Hooah.
The entire team was great to work.
My team was awesome!
Aidan went above and beyond expectations on multiple occasions. This was the smoothest closing I have ever had. VU was able to beat out the competition and revised their loan estimate to ensure they were the best value. 10/10
Great team, went above and beyond to ensure everything went smoothly from the initial application to closing. Highly recommend to anyone who qualifies for a VA loan.
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The easiest transition of home buying my wife I have ever experienced. We have purchased 4 other homes. I am 78, my wife 75. We have never been so closely connected to the buying process as we have through Veterans United! Thank you so much TEAM
Just want to say Thanks to everyone for helping me along the way!
If there was one word I could say I’d say AMAZING! Super friendly team who helps you every step of the way. Available almost anytime you need them and respond almost immediately. No question to small or big they will help you out however they can. They really want to help you anyway they can and make sure you’re happy in the end.
So thankful to you all!
I would definitely recommend Veterans United the team I worked with in Idaho and the team that helped me purchase my home in New Mexico was outstanding they went above and beyond for my family and myself and totally simplified the home buying experience. Thank you Jimmy and thank you Janeanne.
Thank you all so much we love the house and it was a stressful but wonderful process.
