The whole team at veterans united made the process smooth. Great communication, we can not thank the team enough.
Mr. Black was very helpful with this process. He made the process smooth for me, and with any questions I had, he was able to answer. The whole team worked together very well.
Not much to say. Not recommended. Will refinance next year. My family member bought a home in August and have a 3.5% rate. But all Veterans United people did was telling me that the rate are higher and pretend as if it is.
They need to stop lying and estimating that drives me nuts. They will estimate a number and it’s nowhere close.. closing is estimated at 2500 all of a sudden closing is 1000. Don’t trust this company, not transparent about service charges. No one told me I have to pay 3% of my loan costs in addition to closing, inspection, and all the other expenses.
As a First time home buyer, they left me to the wolves, so much more complaints about this company and shitty loan officers, not enough space… BOTTOM LINE , not great at all and I would never recommend.
Response from Veterans United
Christina,
I’m so sorry this was not the exceptional homebuying experience we aim for. Client Advocate is here if you'd to talk with us. We want to learn more about your experience and if we can make it better, we’re here to do that, too.
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Sincerely,
Kendra, Client Relations
Overall Ali and team did an awesome job
Our entire team at Veterans United was knowledgeable, polite, professional, but most of all very family oriented.
The whole team was great! William, and Casey were both great at answering my questions and working with me on every detail.
Veteran United and my team specifically Ryan Madison and his entire team made this home buying experience not only less stressful, they made it a pleasure to work with. I would highly recommend Veterans United to any Veteran looking to buy a home. I personally will use them if I buy another home in the future.
Your team made the whole home-buying process easy from start to finish, thank you for everything!
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I am a first time home buyer so anxiety is not the word! Nervousness is! Anyway, everyone involved did great work. Thanx TEAM!
Sarah and I sincerely want to thank our entire team at Veterans United for the wonderful experience we had during the homebuying process. Even though we found a house that we're more than happy with for now, we'll likely be down this road again in the future and will absolutely be using Veterans United again. Thank you all!
This truly was a team effort, everyone was communicating. Each person ensured they did the best at their respective role, which displayed great customer service!
