My experience with Veterans United was absolutely exceptional from start to finish. The entire team went above and beyond to make the home loan process smooth, clear, and stress-free.
My loan officer, Matthew, was amazing—extremely responsive, knowledgeable, and always willing to communicate and answer questions promptly. He made sure I understood every step and felt confident throughout the process.
They take care of me, and help me trough all the steps, fantastic service
We received such personal attention every step of the way. We have moved many times and had many home loans and I can honestly say that working with Daniel and his team was like working with friends. They gave us such personal attention. Half way through the process we received a gift in the mail. It was such a pleasant surprise. After moving in and the process was all over we received another gift in the mail. It was so unexpected. I continue to get e-mails to assist me with setting up automatic withdrawal and keep up on line with my account. Veterans United takes a very long tedious process and actually makes it a pleasant experience.
I thought the paperwork was ok and not too cumbersome. It all went very smooth for us. My only issue is I thought our interest rate was a 1/4% too high for a veteran with my credit history.
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Everyone was exceptionally helpful throughout the entire process! Not once did we feel lost and unable to figure out what we needed to do next. We were paired with an amazing team to help us buy our home.
*-Dan Hopkins has helped us re-finance our house 2 times and both times he and his team went above and beyond to see us to the finish line. I would recommend Dan and his team to anyone wanting to re-finance their home.
My experience has been a breeze with Veterans United! Having Celina and Dustin in my support group made the process even easier! This statement doesn't even summarize the support and direction I've received from them! I would definitely recommend Veterans United!
The whole process from getting approval to closing on our house was incredibly easy. Working with Veterans United was such a positive experience and helped to put all of our worries as ease. Our Loan Officer was extremely informative and always positive when we spoke. She always went above and beyond to answer any questions we had. Even though we didn't need to, I still watched all of the videos on the VU website about the whole home buying process. I would definitely recommend watching those even if you've bought a house before! I can't imagine using a different loan company. An absolute 5 star experience!!
She communicated well and made sure to send updates. She also called me back and responded quickly.
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They work well with you to get you set up for the future in your new home. They will walk you through every step of the process and will answer any and all questions you have. I purchased my house after the holidays and before and during the holidays my team of specialist worked hard to make sure I got in my home after the new year!
Moya and her team did an outstanding job making the entire home buying process from start to finish the easiest process I’ve experience. Their dedication and focus on the homebuyer is the defining standard of customer service. They were especially very thoughtful to send me and the wife a special gift to welcome our new addition to the family at the new house.I will always recommend them to any veteran I come across that is searching for a house.Again, great job to Moya and the team for the home buying process.
I can’t say enough great things about my experience with Veteran’s United! From start to finish, the process of buying my home felt smooth and transparent, and that’s entirely because of Kenzie T.
and Jack T. I knew the moment I spoke with Kenzie, i would be well taken care of!
They were knowledgeable, responsive, and genuinely invested in helping me find the best option for my situation. Every question I had was answered quickly and clearly, and they took the time to explain each step so I always felt informed and confident in my decisions.
What really stood out was how much they truly cared. They treated me like a person, not just a transaction, and went above and beyond to make sure everything stayed on track—even when challenges came up!
Karol Hart and her team, including Amanda Girard, were very helpful throughout our home buying journey. As first time home buyers, we had plenty of questions concerning the home loan process. The team at Veterans United communicated with us regularly through phone calls, texts, and emails, answering our questions and letting us know when we had documents that needed to be reviewed and signed. They made us feel like they truly cared, and we were not just another nameless account.
Everyone was exceptional! They were all very caring, thoughtful, sensitive, and professional all the way through the process! I highly recommend the wonderful team that helped us every step of the way!
