Overall, the home loan process was very smooth. The team Veterans United provided for me was professional, efficient, and effective. The only complaint I have is that the Veterans United VA loan rate page states that "a good credit score almost always means a lower rate". This was not accurate I have excellent credit and was given the highest current VA home loan rate. It was only later in the home buying process where I learned that if I wanted the lower advertised number I had to "Buy down" my rate. I recognize that many factors influence rates. However, the statement on the loan rate page is misleading.
They're the best to work with when buying a home.
Working with VU was a great experience. Being active-duty Navy and being deployed while in the process of buying a home was absolutely stressful, but the team was very attentive and helpful. They worked with my schedule and made sure to communicate everything that was needed from me promptly so I could gather said information/ documents. The realty team assigned to me was also great. Giving me thorough video tours of the places under consideration and pointing out anything that they thought important. Again, great experience and would choose Veterans United again.
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Very transparent and Informative the communication was excellent never had problem v contacting Veterans United
UV has a great process as it is clear both in process and website.
Amazing experience helping me purchase my first home. The team communication was exceptional. For something that could seem very difficult, Veterans United made everything very easy.
The first-time home buying experience can seem daunting at first, but they take the reigns for you and want to see you have the dream home you desire. The entire process from finding a home to closing on our dream home took just a couple days longer than a month! I was thankful for the open lines of communication and they as a team truly do care about people! Thank you Veterans United for working hard on our process, we appreciate it so much!
The team / organization are professional in every aspect of purchasing a Home. They take their time to understand your situation and the best approach to obtain the correct home for you or your family..
Great job by Aaron, Christie and the team! They worked seamlessly with us and our realtor.
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This is my second time using Veterans United and I’m glad I came back. They understand the VA home loan better than most lenders I spoke with.
These guys rock
Great to work with when buying my home
Ross and Gavin were great throughout the entire home buying process. I cannot express the full scope of help that they gave, all I can say is that they both were great.
Using Veterans United is so much more than just getting a home loan — it’s an experience built on exceptional service and support. They go above and beyond for their clients, offering incredible customer care, competitive rates, and valuable guidance that prepares you for future investments. I love the videos provided throughout the process but I believe they can be emphasized or advertised more due to their importance.
