They were amazing to work with. I thought buying my first house was gonna be way more stressful but it wasn’t with veteran United
I would recommend Veterans United. They were incredibly communicative throughout the entire process, and not once did I feel confused or unsure about what was happening. Any questions I had were answered with patience and clarity. Jessie and her team were professional, friendly, and knowledgeable, and they made the experience feel so natural—almost as if this wasn’t my first time buying a home.
I was nervous that the process would be long, difficult, or that something might catch me off guard, but the transparency of the VU team erased all of those fears. They are truly in this for the right reasons, and it shows in every interaction. They helped my family and me purchase our first home in less than a month, and we are forever grateful and blessed.
Veterans United’s customer service is unmatched. I would recommend them time and time again!
The whole process from getting approval to closing on our house was incredibly easy. Working with Veterans United was such a positive experience and helped to put all of our worries as ease. Our Loan Officer was extremely informative and always positive when we spoke. She always went above and beyond to answer any questions we had. Even though we didn't need to, I still watched all of the videos on the VU website about the whole home buying process. I would definitely recommend watching those even if you've bought a house before! I can't imagine using a different loan company. An absolute 5 star experience!!
My home buying process went smoothly and it was very easy. There was no confusion with the process or what was happening. I had peace of mind and hardly any stress through the home buying process.
Zane was there for support and questions through the entire process
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Hey Tyson I was actually quite impressed from the start to finish you hung in there with Peter and your team Eric I was overwhelmed never experienced anything about the professionalism that you provided for me thank you so much I'm in the new home working on it and I'm actually quite excited
9/10 - would’ve given a 10, but there were some IT platform issues / processes that could be tightened up to prevent multiple document reworks.
It was a great process. They answered every question, explained each step over phone, via email , app ,and videos. Very easy to.upload needed documents. Everyone was very friendly, professional, and available!
My realtor was Makayla Bulls and my veterans United agent was Alexei K. And they both did an amazing job and helping me get into a new house. I want to thank both of them for finding the home that I need it. They outstanding job great people to work with and I will tell everyone about them because I know they will get the job done.
They always put in the extra effort to ensure their customers and vets are taken care of.
They work well with you to get you set up for the future in your new home. They will walk you through every step of the process and will answer any and all questions you have. I purchased my house after the holidays and before and during the holidays my team of specialist worked hard to make sure I got in my home after the new year!
I just want to thank you all over there, everyone on my team, for making our dreams a reality. Such a pleasure grabbing everything requested of me and to see it all fall in place is just considered a major blessing. My family thanks you all for your efforts, guidance, and backing. We love it!
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The process was very easy to navigate.
Buying a home is almost never easy. I'm thankful that my family had Veterans United to guide us through the process. When things became stressful, our loan team gave me confidence to keep going and I'm glad they did. If you're on the fence, give them a call and see what's available.
