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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
469,921 reviews
767 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 469,921 unfiltered reviews

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5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars

Beth Fletcher, Nikki Hilliard and the team were so professional, courteous and thoughtful throughout the entire process. My wife Kim and I had Beth work her magic on a home we bought in Elgin when we lived there. We are finally retiring and moving from Oahu Hawaii back to our home state of Texas. We reached out and Beth was able to facilitate our VA loan from her office and worked her magic once again and we’ve closed and so excited to be moving back home. Nikki was also very courteous and very punctual with responding to any questions we had. I would definitely recommend Beth Fletcher, Nikki Hilliard and everyone at Veterans United Lawton Oklahoma office for everyone wanting to use their VA loan as they are definitely experts. Thank you so very much for everything.

headshot image of Beth Fletcher

Senior Loan Officer: Beth Fletcher

NMLS# 493035

5 out of 5 Stars
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars

This is the 2nd time I have purchased a home using a VA lender. Zach is at the top of my list for loan offices as well as Veterans United. He set expectations from day one and stayed true to all that he promised. He put together a team that made it easy to always have a team member available to talk to when there was a need. The VU portal is also a big help in the buying process. I was able to quickly upload all documents and look for things I needed to complete on my end to close on the desired date. This experience was was refreshing and PEACEFUL comparatively speaking!!! Hats of the my entire home buying team.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Photo submission from Pedro L.

From the beginning to the end, Veterans United helped us in the process of buying a new home. There was never a disconnection with Veterans United because they were always on top of the process. We appreciate their integrity, commitment, professionalism and great communication. Dan Hopkins and his TEAM ROCK! We are very happy with deciding to go with Veterans United when we were looking to buy a home. We would recommend others to our Team at VETERANS UNITED. THANK YOU VETERANS UNITED FOR EVERYTHING YOU DID FOR US. WE LOVE OUR NEW HOME. IF IT WASN'T FOR YOU THIS COULD NOT HAVE HAPPENED. WHAT A BLESSING!

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

4.5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

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4 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

4 out of 5 Stars
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
Photo submission from Lataya H.

Veterans United Home Loans is an amazing company to assist Veterans like myself in this home buying process. My husband and I have been told that we will not be in a position to purchase a home for a long time by several other home loan programs. We were so discouraged and thought that we will have to rent homes forever. The first time I had contact with Shannon in the Lighthouse Program, I felt a sense of support immediately. Shannon was able to assist us in creating a plan over a 12 month period to move us towards home ownership. Once we were in a position to qualify for a loan, Shannon immediately connected us to a local office to start the process of buying a home. We were able to secure a preapproval in about 2 weeks. Rebekah Emerick was able to assist us in purchasing our first home in about a 60 day time period. The process was surprising painless, and I know that it was all because Rebekah and her team worked extremely hard to make our dreams come true. The Hunt family would like to say THANK YOU to the Veterans United Home Loans team in Savannah, Georgia for helping us achieve the American dream of home ownership.

headshot image of Rebekah Emerick

Loan Officer: Rebekah Emerick

NMLS# 1129241

5 out of 5 Stars

Veterans united went above and beyond for me and my family, I highly recommend KEN ORDYK!!

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

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Experience first-hand why 374,850 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars

If I could give an 11, I would. The whole team was extremely attentive throughout the entire process

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

We had a great experience working with Justin during our refinance process. From start to finish, he was incredibly knowledgeable, responsive, and genuinely committed to helping us secure the best possible outcome.Justin took the time to clearly explain every step, answered all of our questions with patience, and made what could have been a stressful process feel smooth and manageable. His attention to detail and proactive communication gave us confidence that everything was being handled correctly and efficiently.What really stood out was his dedication to finding the best rates and terms for our situation. We truly felt like he had our best interests in mind every step of the way.We highly recommend working with Justin if you’re considering refinancing or need guidance with a loan. His professionalism, expertise, and care made all the difference.

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars

Working with Veterans United to buy our home in New York was an outstanding experience. The team was professional, responsive, and truly cared about helping us every step of the way. They made a complicated process feel simple and stress-free, always taking time to explain things clearly and keep us informed.We couldn’t be happier with the support we received and highly recommend them to any veteran or military family. 10/10 experience!

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars

Great to work with made buying a house easy

headshot image of Patrick Winkler

Loan Officer: Patrick Winkler

NMLS# 2713766

4.5 out of 5 Stars
Photo submission from Corey P.

Excellent experience start to finish! Bill and his team, as well as our realtor, Jenn, were fantastic!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Our home buying experience with Veterans United was incredibly thorough, and although complicated at times, as is every real estate transaction, we were guided and advised every step of the way. Any questions or misunderstandings we had were answered immediately and there was alway someone available with friendly encouragement, as well as the help we needed to see the process come to fruition. We will always be grateful to John and the entire team, and we are so thankful to finally be in our new home.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars

It was the most easy and incredible home buying experience we've ever had! If this went to 11 I'd give an 11!

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars

It was an awesome experience working with the whole Veterans United Team! Heidi went above and beyond with her assistance walking us through the buying/ lending process. She was beside us every step of the way to make sure the whole process was completed successfully. Heidi and her team also sent us gifts for our 2 cats. I would definitely work and recommend Heidi to anyone I can. Job well done Heidi, thank you again for working with us for buying our lovely home! YOU ROCK!!!!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

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