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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,209 reviews
857 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,209 unfiltered reviews

Starting on Page 392 of 15,374. Return to Page 1

5 out of 5 Stars
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars

Kevin was amazing to work with. Quick to respond, knew what he was talking, listened and all questions. It was super smooth. I can’t thank him enough.

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

4.5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

The entire process was great. The platform is user friendly and my loan officer and his team were extremely helpful from start to finish.

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Photo submission from Thomas M.

The whole process from getting approval to closing on our house was incredibly easy. Working with Veterans United was such a positive experience and helped to put all of our worries as ease. Our Loan Officer was extremely informative and always positive when we spoke. She always went above and beyond to answer any questions we had. Even though we didn't need to, I still watched all of the videos on the VU website about the whole home buying process. I would definitely recommend watching those even if you've bought a house before! I can't imagine using a different loan company. An absolute 5 star experience!!

headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars

Absolutely amazing

headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars

Mike was very prompt and quick with responses. Also made calls on weekends if needed.

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars

Very good service! Outstanding actually!

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

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5 out of 5 Stars
headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars

The to do list was by far the my favorite part!

headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

3 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
Photo submission from Richard J.

They work well with you to get you set up for the future in your new home. They will walk you through every step of the process and will answer any and all questions you have. I purchased my house after the holidays and before and during the holidays my team of specialist worked hard to make sure I got in my home after the new year!

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars

Unbelievable service! Too much information to share but these folks worked magic for my wife and I.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars

As a first time homebuyer, I had little to no knowledge about the loan process, buying process, anything really and everyone was beyond helpful and it felt like I was included in everything and was never left unsure of anything

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

4 out of 5 Stars

There seemed to be a lot of hoops to jump thru but in the end we got it done. The team at Veterans United was really helpful as was my agent.

headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars

I have never had a easier loan process.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

Travis and Taylor made a complicated situation seamless! They were both wonderful, easy to work with, kept us in the loop at all times. I can only imagine all the work that went on behind the scenes that we didn't see. We can't thank them and Veterans United enough!!!

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

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Experience first-hand why 367,411 homeowners give us a perfect score!

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4 out of 5 Stars

Really liked how dumbed down easy the process is. Seemed effortless.Did not like finding out I could save 5k in closing costs and 20k over the corse of 30 yrs with a better interest rate from a different loan company.

headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

4 out of 5 Stars
headshot image of Adam Hastings

Loan Officer: Adam Hastings

NMLS# 2709229

5 out of 5 Stars

Callahan Thompson was very responsive and answered every question I had. Highly recommend veterans united.

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

4 out of 5 Stars

Stacy and greg were great. They were very helpful. Underwriting should give faster and provide one list of what is needed instead of keep requesting documents again and again. This process entends the process of getting the loan finished

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
Photo submission from Jesse P.

Buying a home is almost never easy. I'm thankful that my family had Veterans United to guide us through the process. When things became stressful, our loan team gave me confidence to keep going and I'm glad they did. If you're on the fence, give them a call and see what's available.

headshot image of Travis Thacher

Loan Officer: Travis Thacher

NMLS# 1726843

5 out of 5 Stars

VU is the best! I’ve worked with several lenders and none compare to VU. Phil H. Is excellent to work with. Thank you for a smooth loan process!

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

2.5 out of 5 Stars

Our experience lacked origination and repetition. Instead of one contact I think we had 3. It should've been much less difficult overall. They had all our information necessary to complete our loan. We both have excellent credit scores with no other loans except our existing home loan! We haven't paid a penny of interest on our 1 credit card in 20 years! It was my pick as a combat veteran from Vietnam to pick VU as our option. Sad but in the future I/We will look elsewhere.

headshot image of Levi Hoyes

Loan Officer: Levi Hoyes

NMLS# 1884805

5 out of 5 Stars

We had a great experience with our loan officer and his entire team during our home buying process. We closed on our home on December 15, and they truly made everything happen quickly and smoothly. Communication was clear, timelines were met, and the whole process felt well-organized and stress-free. Their efficiency, knowledge, and support made buying our home a positive experience. We are very grateful for their hard work and would highly recommend them to anyone looking to purchase a home.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

4 out of 5 Stars

I'm still don't know monthly payment yet. Because I'm just a week after closing. Ask me again in 2 months.

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

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