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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
466,603 reviews
770 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 466,603 unfiltered reviews

Starting on Page 392 of 15,554. Return to Page 1

5 out of 5 Stars

Our experiences working with Debbie Beasock have been outstanding. She has watched after us and helped guide us through the process. She is an asset to your organization.Thank you
Tom and Penny Dolan

headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

4 out of 5 Stars
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

4.5 out of 5 Stars
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

0.5 out of 5 Stars

You should never refer this real estate agent Kyah to me!!!

Response from Veterans United

Hi John,

I am sorry to hear that you were unhappy with the agent referral. Our goal when connecting borrowers with a real estate professional is to help create a smoother, more supported homebuying experience. It is disappointing to hear that this was not the case for you.

I would appreciate the opportunity to better understand what happened and review your concerns. Feedback about referral partners is taken seriously, and your perspective matters.

If you are open to speaking further, please contact me directly at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and we typically respond the next business day to messages received after hours.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars
Photo submission from Pedro L.

From the beginning to the end, Veterans United helped us in the process of buying a new home. There was never a disconnection with Veterans United because they were always on top of the process. We appreciate their integrity, commitment, professionalism and great communication. Dan Hopkins and his TEAM ROCK! We are very happy with deciding to go with Veterans United when we were looking to buy a home. We would recommend others to our Team at VETERANS UNITED. THANK YOU VETERANS UNITED FOR EVERYTHING YOU DID FOR US. WE LOVE OUR NEW HOME. IF IT WASN'T FOR YOU THIS COULD NOT HAVE HAPPENED. WHAT A BLESSING!

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars

I had one of the most interesting and difficult times with the process of buying a house. But the Veterans United Team knocked everything outta the park. They went above and beyond to make my dream come true.

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars

I worked with an amazing team, Jake, Abbie and Grace worked very hard and communicated often to ensure everything was in order for us to get our home. My family and I are very satisfied. Above and beyond experience.

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

VU has been very responsive and helpful and I will continue working with them

headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars

Awesome concierge service from a false start to a new beginning; Veterans United was there by our side. Highly recommended.

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

4.5 out of 5 Stars

Exceptional

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

1.5 out of 5 Stars

I was told I would receive T-Shirts, never came. What they say is what should be done.
Can't wait to get out of the looan with this company. Payments go to another payee? Wish I would have use the VA home program. Period

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Photo submission from Lataya H.

Veterans United Home Loans is an amazing company to assist Veterans like myself in this home buying process. My husband and I have been told that we will not be in a position to purchase a home for a long time by several other home loan programs. We were so discouraged and thought that we will have to rent homes forever. The first time I had contact with Shannon in the Lighthouse Program, I felt a sense of support immediately. Shannon was able to assist us in creating a plan over a 12 month period to move us towards home ownership. Once we were in a position to qualify for a loan, Shannon immediately connected us to a local office to start the process of buying a home. We were able to secure a preapproval in about 2 weeks. Rebekah Emerick was able to assist us in purchasing our first home in about a 60 day time period. The process was surprising painless, and I know that it was all because Rebekah and her team worked extremely hard to make our dreams come true. The Hunt family would like to say THANK YOU to the Veterans United Home Loans team in Savannah, Georgia for helping us achieve the American dream of home ownership.

headshot image of Rebekah Emerick

Loan Officer: Rebekah Emerick

NMLS# 1129241

5 out of 5 Stars

Courtney Jones and Jennifer Hoffman went above expectations. They were professional and were quick to react and respond when changes came about. They made the process easy and smooth, we really appreciated them being there every step of the way.

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

4.5 out of 5 Stars

THANKYOU for your services. I very much appreciate it

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Miles Pivonka

Loan Officer : Miles Pivonka

NMLS# 1171208

5 out of 5 Stars
headshot image of Brandon Elkins

Loan Officer: Brandon Elkins

NMLS# 2029680

5 out of 5 Stars

People hold me how long the process would take ,,,, I kept up with the to-do list and closed loan much sooner than friends and family thought possible

headshot image of Brent Kumorowski

Loan Officer: Brent Kumorowski

NMLS# 2649672

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5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

Professional, personal, responsive and helpful. A full team of people to assist with all phases, including move in needs. Thank you.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

4 out of 5 Stars
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

4.5 out of 5 Stars
Photo submission from Corey P.

Excellent experience start to finish! Bill and his team, as well as our realtor, Jenn, were fantastic!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Zach and my entire team at Veterans United kept in constant contact every step of the way. I couldn’t have asked for an easier buying experience.

headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars

Great, Veterans United stuck with me through a 5 year property search!

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

4.5 out of 5 Stars

They took their time to help with the documents you have to signed. They insured that your needs were meet

headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars

Mike and Natalie were great to work with. Communication was great and they made the home buying process easy and smooth.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

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