The whole process from getting approval to closing on our house was incredibly easy. Working with Veterans United was such a positive experience and helped to put all of our worries as ease. Our Loan Officer was extremely informative and always positive when we spoke. She always went above and beyond to answer any questions we had. Even though we didn't need to, I still watched all of the videos on the VU website about the whole home buying process. I would definitely recommend watching those even if you've bought a house before! I can't imagine using a different loan company. An absolute 5 star experience!!
Randall is the greatest loan officer in the world, he has made my life so easy with this
They made every step of buying a home easy and convenient for us. Everyone was very pleasant to speak to.
So glad I used veterans United they made the process very smooth.
Surprised at the experience this time with VU. They were able to get a loan started and closed in almost 30 days. Nearly seamless experience.
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This was a huge blessing from God and out of nowhere! Veterans United made this process so easy 🙌 thanks for everything!
I highly recommend Mariano Dowgaluk. He helped me purchase my first home and then our second home, and his professionalism, dedication, and patience were outstanding. As a veteran 🇺🇸, I truly appreciated how knowledgeable, responsive, and committed he was throughout the entire process. Mariano worked tirelessly to make everything smooth and stress-free. We will confidently recommend him as a loan officer to our friends and relatives—especially fellow veterans—who are looking to achieve the American dream of homeownership.
They work well with you to get you set up for the future in your new home. They will walk you through every step of the process and will answer any and all questions you have. I purchased my house after the holidays and before and during the holidays my team of specialist worked hard to make sure I got in my home after the new year!
My experience with veterans united was great and easy. My only problem with this process was the real estate agent veterans united provided. I would definitely NOT recommend using Kia from 1st class real estate RVA. Me and my wife felt the communication was extremely slow and there were points in the closing process when we had to reach out to the seller/listing agent to ensure we had documents needed to close. It seemed like doing her job was bothersome. But other than that, the loan team, the concierge, and every other member in the process was very professional and helpful.
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Remortgaging our home to secure a lower rate was one of the easiest and most stress-free financial decisions we’ve ever made, and that’s entirely because of the team at Veterans United. From day one, everything was clear, efficient, and handled with genuine care for our time and situation.What truly set this experience apart was the communication. Our loan officer immediately recognized that texting was the best way to reach us and leaned into that, which made the entire process feel seamless and personal instead of overwhelming. We always knew exactly what was happening and what the next step would be.Even when a last-minute hiccup came up, it was handled professionally and calmly, resulting in only a one-day delay. There was no panic, no confusion — just solutions and clear communication. That level of follow-through and respect for our time meant everything.Veterans United made refinancing feel simple, transparent, and empowering. We felt supported every step of the way, and we would recommend them without hesitation to any veteran or family looking for a smooth, trustworthy mortgage experience.
One individual refused to call back
Buying a home is almost never easy. I'm thankful that my family had Veterans United to guide us through the process. When things became stressful, our loan team gave me confidence to keep going and I'm glad they did. If you're on the fence, give them a call and see what's available.
From start to finish, I had an outstanding experience with Veterans United. Their team was professional, responsive, and truly on point every step of the way. They exceeded my expectations by guiding me through the entire process in a timely and seamless manner—from selecting the right realtor to a smooth closing. I couldn’t have asked for a better team and highly recommend Veterans United to any veteran or service member looking to buy a home.
From the very first conversation to close - absolutely phenomenal. Incredibly smooth process - and guidance the entire way.
