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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,564

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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4.5 out of 5 Stars
Would Recommend
headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars
Would Recommend

Very personable team and made the process as stress free as possible. We appreciate the support, thoroughness, and guidance throughout the home buying process. Also, the team was wonderful with communication from start to finish.

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Veterans United home loan team did a superb job on assisting me and my family on purchasing the home we are now in. The communication, availability, and positive encouragement made the whole process greater! I recommend them to anyone who is looking to purchase a home.

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

We are looking forward to being future customers when we refinance.

headshot image of John Golobic

Loan Officer: John Golobic

NMLS# 2184489

5 out of 5 Stars
Would Recommend
Photo submission from Thomas L.

I just want to personally thank my whole team for getting me through this process and helping me achieve a better life. I will forever be grateful to everyone involved.

headshot image of Brad Cone

Loan Officer: Brad Cone

NMLS# 836930

5 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

Everyone showed up swinging for the fences and answered any and all the questions and addressed my concerns, THANKS TO ALL!!!

headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
Would Recommend

Jenn was great and when she had to go for military training the transition was seamless to her fill-in. Overall, a great team effort that is reflective of a great company. Thanks for the great support!

headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
Would Recommend
headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend
headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

4 out of 5 Stars
Would Recommend
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
Photo submission from Timothy C.

My wife and I worked with Veterans United to purchase our first home and really can't say enough good things about it. They are knowledgeable, personable, patient, and incredibly generous with their time. They answered every question and explained every form and every part of the process clearly and thoroughly. Buying a home is challenging, but working with Veterans United made it as painless and straightforward as possible. We highly recommend them!

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

4 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

4.5 out of 5 Stars
Would Recommend
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend
headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
Would Recommend

I want to give a special shoutout to Zane, Kelsey, and the IT team. This is my third VA loan with Veterans United, all of which have been with Zane. The process was flawless each time, with excellent communication, detailed responses, and competitive offerings. I briefly switched to a different company due to a better rate, but VU and Zane were able to beat the offer. I didn’t realize how incredible VU's client portal is until I saw what some of the competition offered. We appreciate all the hard work and attention to detail.

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend

Wonderful to work with

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

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4.5 out of 5 Stars
Would Recommend

Veterans United and the large team assigned to me did an excellent job in every possible way professionals can. Buying a home is not easy under any set of circumstances involving new debt and settlement of old debt. Veterans United made it as painless as possible. If I need this type of service again, I will seek them out first.

headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend

We ran into a closing date issue with the newer federal holiday (Juneteenth) which altered our closing timeline which impacted our HHG delivery. Ryan was super apologetic and gave us some lender credit to cover the closing mishap. Grateful for VU and will continue to work with you all in the future.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend

After hearing so many horror stories, I am glad my process with VU was silky smooth.

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend
Photo submission from Ryne T.

Veterans United Home Loans was absolutely the best decision I have made. The team I worked with was phenomenal and always more than accommodating to my requests and strange work hours. They were there to reassure me at all time when the daunting reality of home buying got the best of me occasionally. Always timely and always a pleasure to talk to. Every person that worked with me was very friendly, compassionate, and positive. I could tell they were hard workers and had a love for what they do.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Really amazing people here helped me with every step of buying a home

headshot image of Tyler Chinn

Loan Officer: Tyler Chinn

NMLS# 1933964

4.5 out of 5 Stars
Would Recommend
headshot image of Kim Deschler

Loan Officer: Kim Deschler

NMLS# 2385914

5 out of 5 Stars
Would Recommend
headshot image of Christopher Anderson

Loan Officer: Christopher Anderson

NMLS# 2483969

5 out of 5 Stars
Would Recommend

Keeps me well informed throughout the entire process and very easy to understand the process.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

More Reviews

See all 401,564 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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