Aaron and Eric were great to work with. They made the process easy and painless. They were both always just a phone call away. I’d recommend them to anyone
Ryan was great and responsive. When I had questions, he would not only provide answers, but he would also reach out and talk to me to see how I was doing with everything and if I needed anything. I will definitely recommend my friends and family to work with Ryan when they are looking for a new home loan.
The whole process from getting approval to closing on our house was incredibly easy. Working with Veterans United was such a positive experience and helped to put all of our worries as ease. Our Loan Officer was extremely informative and always positive when we spoke. She always went above and beyond to answer any questions we had. Even though we didn't need to, I still watched all of the videos on the VU website about the whole home buying process. I would definitely recommend watching those even if you've bought a house before! I can't imagine using a different loan company. An absolute 5 star experience!!
Ta'tianna was so so so wonderful. She always got back to me super quick and gave me every detail I needed. This was my first time buying a home and I felt confident and taken care of with my team.
The service, response rate, attentiveness, and knowledge of the loan team were phenomenal! I really felt valued throughout the entire home loan and purchase process.
Very easy process refinancing our home. Our whole team at VU was awesome!
They work well with you to get you set up for the future in your new home. They will walk you through every step of the process and will answer any and all questions you have. I purchased my house after the holidays and before and during the holidays my team of specialist worked hard to make sure I got in my home after the new year!
Very patient and helpful throughout the entire process.
Overall the experience was very good. The staff is very helpful.
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Veterans united is the best lender ever everything was so fast and smooth the team they chose for me was the best team anyone could ask for Jordan and Levi and Nikki where hero’s not everyone has to wear a cape they were there everytime I called and anytime I had questions Jordan I called him everyday like we were best friend they will talk you through everything and make it the easiest process Levi stayed on top of my underwriting all day anytime he needed me he called everything was so smooth and Nikki was like a mama bear she called anytime just to make sure everything was going ok and to help me with everything I needed pointed me in directions for things I might need later down the line a wonderful lady I couldn’t have asked for a better team I wish this wasn’t the last time I could talk them they felt like family honestly me and Jordan would talk about our days honestly made it feel like it wasn’t just a business transaction we got to know each other and I thank VU and the team for have such wonderful people on your team
Joseph Sepulveda and the supporting team were very corteous, proactive, and exeeded all expectations by a long shot. It is refreshing to see such an important process as buyingva home treated with all the professionalism and enthusiasm displayed by team VU. The app was an invaluable tool to map out the process, maintain situational awareness, and submit deliverables anytime anyplace. Thank you very much, Veterans United. Team San Antonio is representing you amazingly well.
My loan officer Scott Davis was the definition of professional. It was a long road for us to find a home that we wanted and go through the purchase process but Scott hung in there with us through all of it to help us achieve our dream of home ownership. I will absolutely be recommending Scott and Veteran's United to everyone who is even thinking or buying!
Professional, courteous and a get it done and done right way of doing business is how I'd describe Craig and Codi. They were an absolute pleasure to deal with. I would highly recommend Veterans United.
Buying a home is almost never easy. I'm thankful that my family had Veterans United to guide us through the process. When things became stressful, our loan team gave me confidence to keep going and I'm glad they did. If you're on the fence, give them a call and see what's available.
My only concern, if you can call it that, more like a hiccup. We had a last minute (30 mins before closing) question from the underwriter after being "cleared to close" for a while. I understand it happens and is in their rights, but rattled us a bit. Other than this, great job!
Very helpful, quick and very thoughtful we had an amazing team that was all put together within 20 mins it was crazy fast and easy and everyone is very understanding for first time buyers they really helped keep us calm and not freaking out during the process
