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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
449,009 reviews
546 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 449,009 unfiltered reviews

Starting on Page 402 of 14,967. Return to Page 1

5 out of 5 Stars

Jake and his team were amazing. Never have I had such a seamless experience from my first phone call to Veterans United to the closing table at the title company.
Don’t hesitate call Jake (almost rhymes) anyway call Veterans United and you will not be disappointed.

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars

From the first call to closing everything went smoothly on my end of the purchasing of my new home.

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars

Taylor’s team was awesome and attentive! Remained in constant contact with us! His team worked exceptionally in a timely manner too! Refreshing to work with a team that went above board for us in this process. After a previous devastating experience with another company HE AND HIS TEAM REMOVED ALL OF OUR WORRIES! Thanks for changing OUR LIVES- Mr and Mrs Sherrod Jenkins

headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
Photo submission from Sharon R.

Veterans United provided excellent service throughout entire process. I would recommend them to any veteran looking to purchase a home. I couldn't be happier with my experience.

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars

The process was very easy, they guided me through the whole way. The app made everything go fast! We were able to close in under 30 days! They made it possible with such a great team!

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

The whole team from Josie to Erin were fantastic! They made the process seamless. I would highly recommend them to my friends and will be back if we ever decide to purchase another home in the future.

headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

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5 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars

Great teamwork , easy to contact them with any questions or concerns. Kept me informed every step of the way.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

Courtney was great very helpful as well as her whole team.

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Photo submission from Gerald S.

Great team to work with. They will work hard for the veteran if the vet does their part. Matt and Deana was great to work with. I do appreciate all the work and time they put into getting my refinance done. Great job guys, A big thank you. Gerald Saucier

headshot image of Matthew Etling

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars

Everyone on my team was very kind and quick to answer any questions or tend to any requests.

headshot image of Tyler Adolphson

Loan Officer: Tyler Adolphson

NMLS# 1807599

4 out of 5 Stars
headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

Ready to see for yourself?

Experience first-hand why 356,857 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars

Veterans United made the home buying experience run smoother than I could’ve imagined. The team was great, and paperwork barely felt like paperwork!

headshot image of Taylor Fruits

Loan Officer: Taylor Fruits

NMLS# 1456769

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

5 out of 5 Stars

Derek and his team have been the absolute best!! I had such an easy going home buying process. Not only were they fast as replying, but they answered all my questions and were there working with me at every hour I needed them. It made me feel so at ease and like I was family. 1000% I would recommend using veterans united and I hope even more that you get to use Derek, Logan, Amy and the whole crew.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Photo submission from Amber S.

I cannot say enough about Veterans United. My team put me in contact with a great realtor and they worked as a team to make sure everything went smoothly for me. I know that a lot was done behind the scenes that I may not understand, and I appreciate Tom and Kyle keeping everything simple, while providing me with the information necessary to make decisions. I'd highly recommend everyone I worked with to close on my home, from Tom and Kyle at Veterans United, to Phyllis, my realtor.

headshot image of Tom Champion

Loan Officer: Tom Champion

NMLS# 1102159

5 out of 5 Stars

The best mortgage team in the business!

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

Overall, it went pretty smooth and fast! A couple minor communication issues that were able to get resolved.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

⭐️⭐️⭐️⭐️⭐️
Veterans United: A Team That Truly Cares
When I first reached out to Veterans United, I was carrying a lot of personal baggage and honestly didn’t believe I had a shot at securing a home loan. I was anxious, doubtful, and bracing myself for rejection. But from the very first interaction, I was welcomed with open arms and treated with genuine kindness and respect.
Despite my challenges, not once did the team make me feel judged or discouraged. Instead, they empowered me to face my fears and guided me through every step of the process with unwavering support. They treated me like family—something I never expected but deeply appreciated.
Even when I lost my job mid-process and felt like giving up, Veterans United didn’t flinch. They never said “sorry, we can’t help” or “there’s nothing we can do.” They stayed positive, found solutions, and refused to let me give up on myself. Their commitment was relentless, and their belief in me never wavered.
Thanks to their dedication, I achieved something I thought was impossible: a home loan for a house of my choosing. I owe the entire Veterans United team my deepest gratitude. You didn’t just help me buy a home—you helped restore my confidence and hope.
Thank you, from the bottom of my heart.

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars

My team of my va loan was outstanding and wonderful you all was the best and very polite and friendly the best ever

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

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