We couldn't have asked for a better loan team. Stress-free process all the way through.
These guys were truly a heaven sent made moove amazing.
Thank you!
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Amazing working with Karol and team! Amanda provided amazing support got questions answered quickly. Worked through alot of difficulty with this home purchase since it was really unique. Took months before we were able to make an offer but everyone treated us kindly while we ran numbers to ensure it fit our family and budget. This home we are hoping to be our last home purchase but if not I know I can trust them. Thank you
Fourth home purchase and this was the easiest process and great team to work with.
Great Team!
This team was excellent from start to finish. They were responsive to questions, quick to provide any information I needed, and proactive in letting me know if I had missed anything. Their knowledge and attention to detail helped ensure every aspect of the process was covered, making for a smooth and stress-free experience. I would highly recommend working with them.
Every one on the team was very helpful even when I asked a million questions
Bryce is extremely helpful and was able to expertly explain the process of buying a new home to a first time home buyer.
My loan team was ABSOLUTELY amazing!!! Their open communication and response times were fantastic! They seem to love their job and helping home buyers!!!
I have mixed feelings about using Veteran's United. Loved the real estate agent they referred us to, the concierge was super nice, and the loan officer good. The insurance rep found us the lowest rate for home owner's insurance so no complaints there either. However, they use a middle-person called a loan coordinator who we did not like at all. Not sure what that individual's purpose other than pass along or ask for information for the loan officer or underwriter; seems like work the loan officer could do. Would not recommend using any lender who uses something like this. We found that part of the process frustrating because ours didn't seem to review any of the documents we submitted and ended up asking for duplicate information that had already been provided.They seem to struggle communication across the team. We provided detailed information to the representative when we initially inquired; income, employment status, ect. However some of the information never made it to the loan officer until right before closing, causing a lot of unneeded anxiety throughout the process. In the end it all worked out but I feel it could have gone a lot smoother.
It's hard for me to not come to tears when writing how I feel about my experience with Veterans United and their partners. About 15 feet away my daughter is sleeping soundly in her new room. The joy on her face since I was handed the keys to our new home has given me a relief I have not had in years. It's been a hard road from when I left the Army with severe PTSD and physical injuries. I never could have imagined this experience turning out as great as it has. Veterans United didn't just help me put a roof over our head. They made me feel proud of my service, empathized with my mistakes and recognized how much hard work I have put in to provide a better life for my daughter. If you have doubts, like I did in the beginning, make a phone call. They will let you know exactly where you stand and exactly what you will have to do to achieve home ownership. They never once made me feel less than because of my mistakes. They only provided solutions on how to resolve them. I will wrap this up in saying, if you choose Veterans United you will not be disappointed. If you want to be treated with the respect you earned serving in the military, you will find it at Veterans United. Highly recommended, especially for those of you like me, who have been working hard to reverse damage from past mistakes.
As first-time homebuyers, the process could have easily felt overwhelming, but Chris and the entire MyVU team made our dream of homeownership a reality.Their professionalism, patience, communication, and dedication throughout the process were outstanding. Chris was always willing to answer questions, return calls, and help us navigate every step with confidence. Even when challenges arose, the team remained committed to finding solutions and keeping us moving forward.We are incredibly grateful for the hard work and support that helped our family get into our new home. Thank you, Chris and the MyVU team, for going above and beyond. We highly recommend them to anyone looking for a knowledgeable and caring mortgage team.— Tusharm & Keri Chavis


