This whole process was easy (except for the outside title company, they were disappointing). I am so grateful that the process was so easy!
Excellent team, made the process as smooth as they could.
The notary company had me sign differently then my normal signature which was odd, otherwise everything was well prepared and thought through.
I just want to personally thank my whole team for getting me through this process and helping me achieve a better life. I will forever be grateful to everyone involved.
Overall, everything went great. Just a recommendation. Some of the documents the Loan Officer needs is not actually the correct name that is listed. But otherwise, everyone always followed up with me. I received phone calls and updates through the app. I was very impressed and overall very happy with the service provided. I Love Lindsay and Jenny.
Michael and team made our first time home buying experience phenomenal- taking the time to explain things and working with our situation to get us to our goal. I’ll be using Veterans United my next PCS!
VU taking care of Veterans and always putting them first with respect and great customer service. If you are a Veteran looking to purchase a home you must go with Veterans United Home Loans. VUHL is number 1 in working with Veterans.
From beginning to end my team at VU was amazing. They ensured that timelines were met and zero requirements were skipped. I would recommend them to every veteran looking for a new home.
Veterans United was fantastic from start to finish. They know how to make things happen and quickly. I was never stressed about any part of the complex process. I trust Veterans United completely and I highly recommend them to help veterans make the right decisions and take the best steps in the purchase of a home. They are respectful, professional and knowledgeable and they treated us with respect making us feel valued and cared for.
Thank you Mr. Brockman, Ms. Anna Jayamanne, and the entire Veterans United organization.
My wife and I worked with Veterans United to purchase our first home and really can't say enough good things about it. They are knowledgeable, personable, patient, and incredibly generous with their time. They answered every question and explained every form and every part of the process clearly and thoroughly. Buying a home is challenging, but working with Veterans United made it as painless and straightforward as possible. We highly recommend them!
The best team ever!!!!!
Veterans united has been an amazing company to work with, I tell every veteran I know to go with VU. Its not even an option, because there are so many predatory companies that target veteran benefits and VU is a legitimate and professional company. I've completed three real estate deals through VU and every time I've had zero issues.
Loan officer and coordinator would not leave me alone or stop calling me while I slept though I said repeatedly not to during those hours and the amount of calls was too much with too little of importance
Response from Veterans United
Hi Noah,
I'm really sorry to hear about the repeated calls, especially after you'd asked for space during certain hours. That shouldn't have happened, and I can absolutely see how overwhelming—and honestly, just plain exhausting—that would be. No one wants to feel like they’re being hounded, especially during such a big life event.
This definitely isn’t the kind of experience we want anyone to have with us. If you're open to chatting more, I’d really like my advocate team to better understand what happened and see if there’s anything we can do to make it right. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office Monday through Friday from 9 a.m. to 5 p.m. CST, but feel free to reach out anytime that works for you.
Veterans United Home Loans was absolutely the best decision I have made. The team I worked with was phenomenal and always more than accommodating to my requests and strange work hours. They were there to reassure me at all time when the daunting reality of home buying got the best of me occasionally. Always timely and always a pleasure to talk to. Every person that worked with me was very friendly, compassionate, and positive. I could tell they were hard workers and had a love for what they do.
Toby Sullivan and his team were nothing short of phenomenal. From day one, they treated us like family and made the process of buying our new home not just stress-free, but actually enjoyable.Toby was the kind of guide every homebuyer dreams of — incredibly responsive, deeply knowledgeable, and always ready to help, no matter the time of day. Whether it was answering late-night questions, walking us through details step-by-step, or just checking in to make sure we were feeling good about everything — Toby was there. Every. Single. Time.The entire loan team was a well-oiled machine — professional, efficient, and always one step ahead. They made complex paperwork feel simple, anticipated our needs before we even had to ask, and never left us hanging. It’s rare to find a group of people who care this much about their clients, and it absolutely shows.On a scale from 1 to 10, this team gets a 100. We’re so grateful for everything they did to help us secure our dream home, and we’ll be recommending them to anyone who’ll listen.Thank you, Toby and team — you truly made this experience unforgettable.
The team we worked with over the last few weeks as first time home buyers made the home buying process a breeze. We were amazed at how easily everything went and greatly appreciated all the assistance and advice we were provided with when questions did arise.
This was a fantastic experience. The team was knowledgeable and extremely friendly. They were always one step ahead of the process to ensure everything went smoothly.
