The Veterans United team was so helpful and made buying a house from a far as simple as could be!
Very quick to answer questions
As a first time home buyer, they did a fantastic job! They were readily available at any time to answer any questions and kept me in the loop through the whole process. It was a wonderful experience working with them and would highly recommend their team to anyone.
Extremely helpful. Great at explaining things that you need to know and providing extra assistance and solutions to getting things together. Team was very helpful as well and knowledgeable.
The entire team went above and beyond to make my home buying experience as smooth and pleasant as I can imagine it being.
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This entire team was outstanding. We went from a two year plan of owning a home to sitting in our new home, unpacking in seven weeks. Wow! Truly thankful.
Great company, clear communication, not pushy, very smooth and efficient closing. Thank you!
Everyone at Veterants United did an amazing job. All of my questions were answered quickly and concisely, and this was my first home buying experience, I had A LOT of questions. They took care of every problem I had and made it easy for me. I wouldn't want to work with anyone else in the future.
As always Vetrans United kicked it out of the park.
The experience was very stressful compared to my previous experience with Veterans United. Communication was terrible and I was asked for an absurd amount of documents. Even my chain of command thought it was absurd. I was also on rotation during closing and it was difficult to complete some things in the to do list due to connection so I wouldn’t recommend. I wish I would have been warned how difficult the process would be if I didn’t have orders in hand for my next duty station.
Response from Veterans United
Hey Leslie,
Thank you for writing and for giving us another opportunity to serve you. I’m sorry things did not go as smoothly as your first time. I definitely understand where you’re coming from given the timezone difference and connectivity challenges on top of it all. As much as we try our best to get ahead of these challenges, it doesn’t always end up that way. I certainly want you to know we’re here for you. If there’s any additional feedback you’d like to share with us, we’re here to learn how we can make it better and improve the Veteran’s homebuying experience going forward.
Sincerely,
Kendra, Client Relations
Veterans United might be a little more expensive then other lenders but in the end the worked for the their money
Our entire homeloan team was phenomenal. Our realtor went above and beyond, and even answered late night questions and settled anxieties when it came to buying our first home. Jourdan was amazing on both a professional and personal level, making our transition as smooth as possible. Thankyou so much everyone!
I appreciate all that was done for me. The team I had was very understanding and helpful. I really felt like everyone genuinely cared about doing their job right and they understood how important this was for me. Thank you.
This is a great team and i am hair to work with them.
