Great service…always available to answer questions and very organized. Website is very easy to use and helped keep me on track throughout the process.
Easy to work with
Veterans United Home Loans was absolutely the best decision I have made. The team I worked with was phenomenal and always more than accommodating to my requests and strange work hours. They were there to reassure me at all time when the daunting reality of home buying got the best of me occasionally. Always timely and always a pleasure to talk to. Every person that worked with me was very friendly, compassionate, and positive. I could tell they were hard workers and had a love for what they do.
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This process has always been intimidating to me. But Veterans United, specifically Matt Lucas and his team has made this about as painless and easy as I can imagine. I am now on my third house and second refinance. They are constantly making improvements, and the process has been easier ever time I have undergone the process. This team is caring, responsive, and informative. Thanks so much!
Everything was flawless. I never had a hiccup I couldn't talk to them about, or they weren't able to answer. I felt like my needs were met and they gave me all the information and time I could have asked for!
Above and beyond 😎👍
Everything went smooth they were very helpful and attentive even before I knew i needed anything.
Professional, friendly and easy to work with.
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Awesome company. Used them for original purchase and now a refi. Very smooth and fast process. Holly and Jessica were awesome. I highly recommend veterans united...
This is the second home we've purchased with Veteran's United. We are beyond satisfied with the way both deals worked out. They made things so easy and guided us through each step, letting us know what needed to happen and the timeline for it all. Overall, an amazing experience once again!
My advice is to use Veterans United and don't go somewhere else for a lender. My wife and I did and had awful experience before coming to VU. Veterans United is everything your looking for in a lender and more.
The app needs ro be optimized for iPad. I have a hard time reading somethings and I use iPad for those things. But even with the iPad the app is still formatted for iPhone.When I ask what else is needed when wanting a complete comprehensive list. I want to know what exactly it is that needs to be completed. Not have some things completed, then asking the loan coordinator, they tell me thats it. Then something comes up. Be more transparent. it's what has made part of the process aggravating. The lack of transparency when completing things things that I thought were it.Some of the requirements that were asked were a bit much expecialky since I couldn't move forward in some cases. Like abour me being a remote worker. That holding things up had me looking at competitor lenders like USAA and Navy Federal. I was about to do juts that if it wasn't for Karlie taking up on that.
