Overall a great experience. Did not enjoy when I was passed off to a the Jack guy. Sense of arrogance and made me hate this process even more. When I asked questions, I was given the same instructions that were in the to do list word for word. Hope to never work with him again.
I rated a 10: very happy with JB, Jaclyn and Madeline (?) as my team. The process to finalize a VA line is daunting! The approval to qualify was pretty simple. The process to finally get across the finish line was almost too much!
Using my VA loan for the first time on buying my first home put a lot of questions in my head, but having the app I was able to have all my questions answered quickly.
Those concerned about the time frames of a VA loan need not to worry. I know experiences may vary, but my entire process; from getting my pre-approval was 35 days. That is including things that were out of Veterans United's control. Otherwise the timeframes could have possibly been even less. Thank you again Chrystal Franks, her team, and Veterans United.
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The amount of care you give customers is beyond great.😄
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The whole team that helped me, and my wife, to purchase our home were all really great. Everyone made the process extremely low stress, even though we closed in around 30 day from the initial phone call.
I just want to personally thank my whole team for getting me through this process and helping me achieve a better life. I will forever be grateful to everyone involved.
Thanks for everything!
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From The start I asked for them to just be honest with me and they kept it real when I asked questions..Thanks
Easiest financing done very professionally. All electronically and even as a senior citizen I was able to follow. Efficient and timely.
My wife and I worked with Veterans United to purchase our first home and really can't say enough good things about it. They are knowledgeable, personable, patient, and incredibly generous with their time. They answered every question and explained every form and every part of the process clearly and thoroughly. Buying a home is challenging, but working with Veterans United made it as painless and straightforward as possible. We highly recommend them!
Thank you for the always fast and helpful service.
