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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

420,430

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
Would Recommend

Veterans united made the home buying process smooth and easy!

headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend
headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend
headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
Would Recommend
headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend
Photo submission from Richard S.

Nick and his whole team were amazing! I couldn't have asked for a better home buying experience, and I would recommend them any day! Thank you and your team for making this such a happy time for my family!

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

4 out of 5 Stars
Would Recommend
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

1.5 out of 5 Stars

Started in October didn't finish until mid December. No clear and consice guidance. Things had to be done multiple times. Absolutely frustrating

Response from Veterans United

Hi Benjie,

I’m really sorry to hear about your experience. A process that stretches out for months, with unclear guidance and repeated tasks, is absolutely frustrating—and it’s not the smooth, streamlined experience we want for anyone. I can imagine how stressful that must have been for you.

I’d really appreciate the opportunity for my advocates to learn more about what happened and see where we fell short. If you’re open to it, please reach out to us directly at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office from 9 a.m. to 5 p.m. CST, but you can leave a message anytime, and we’ll follow up as soon as possible.

5 out of 5 Stars
Would Recommend

Veterans United understood our needs and wants. This was an outstanding team making themselves available for us when we needed them.

headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

4.5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Would Recommend
headshot image of Tyler Chinn

Loan Officer: Tyler Chinn

NMLS# 1933964

5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
Photo submission from Monica S.

I had the pleasure of working with Mark Anderson. He was truly a amazing guy. No other way to say it. He helped me and my wife with anything we needed. He did everything in his power to help us with any questions, concerns, or issues that may have come through the process. He deserves a raise, promotion, or something to accommodate the amount of hard work and dedication he puts into to taking care of us. Thanks for everything Mark!!! Couldn't have made it without you!

headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

Veterans united made the entire home buying experience very smooth!

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

4 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

4.5 out of 5 Stars
Would Recommend

the team was great checking in on me and helping any way they could all the way thru

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

My entire loan team was beyond incredible. If it wasn't for Anna's expertise, I would still be sitting here thinking that I can't qualify for a home period. She gave me a very simple 3-point plan to get my credit raised enough to qualify. You Go Girl!!Aaron and Anthony are my hero's for getting us to the finish line! They walked me through every detail and were available 24/7 to answer any questions I had. They also never seemed to get irritated when I would ask millions of questions or be on the verge of a breakdown. The online to-do list is probable my favorite part about this process. It was very simplified and easy to work with. THANK YOU Anthony, Aaron, & Anna! Your stellar job has earned Veterans United a LIFELONG customer!

headshot image of Anthony Tewogbade

Loan Officer: Anthony Tewogbade

NMLS# 1860190

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5 out of 5 Stars
Would Recommend

Everybody involved in the team was super awesome from start to finish. I would 100% recommend all veterans to go thru with the same process. Great to have and any questions answered immediately without wait. 10 outta 10 all around

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

5 out of 5 Stars
Would Recommend

As a veteran family, we truly appreciate the work and effort that VU has provided!

headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend
Photo submission from Michael H.

Bryant Chambly and his team are outstanding. Professional, caring, efficient and knowledgeable; they have it all and do it all for their customers. Easiest home loan I've ever had!

Thank you, Mike Hutson

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

3.5 out of 5 Stars
Would Recommend

I understand the home-buying process is long and strenuous. That being said, we had a 90-day contract to close. Why were we waiting till the very last moment to collect the paperwork? If this was a 45-day close, we would not have made it. The whole idea of a 90-day close was to be finished with the loan process so my wife and I could get married without having to deal with the stresses of gathering paperwork. Yet this process was pushed off till the very end. Overall, I am very happy with Allie and the process. But she is the only reason why I didn't leave Veterans United.
Thanks,
Clayton L

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend
headshot image of Sean Bostwick

Loan Officer: Sean Bostwick

NMLS# 2242383

5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

More Reviews

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