Many of the documents required were dictated for upload piece-meal. For example, a couple of weeks into the process a water test was required because we had a well. The well test held up the process because it had to be done 3x before the process was approved. Had they told me upfront the process could have gone faster and smoother. Also, once a set of required documents was uploaded then more were requested. This happened on several occasions. Had they they required ALL the documents it would have made the process much smoother.
Amazing people to work with. Our original purchase and our refi were so easy for us. No issues at all. Communication is perfect.
My team did great! They helped me every step of the way and were fast to get back to me and keep me updated. Would highly recommend!
Veterans United Home Loans was absolutely the best decision I have made. The team I worked with was phenomenal and always more than accommodating to my requests and strange work hours. They were there to reassure me at all time when the daunting reality of home buying got the best of me occasionally. Always timely and always a pleasure to talk to. Every person that worked with me was very friendly, compassionate, and positive. I could tell they were hard workers and had a love for what they do.
Very smooth process .
I would totally recommend Veterans United they have stayed on top of my loan process and have went above and beyond staying in communication with the process. They also have a solution for everything for moving.
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Shawnee and her team was excellent!! They kept me updated on the progress of the loan. The to do list was great tool to make sure you were informed what was needed first the loan.
i have nothing but good things to say about my whole vu team they made the home buying process so easy, it was my absolute pleasure to work them all. special thanks to Kerry, Bradley, Derrick, Lauren, Josh, and 2 please forgive me if i left any one out you are all awesome.
best regards G.E.Satchell veteran u.s.army
This is the third time I've worked with VU for my mortgage needs. As always they've knocked it out of the park and it was super easy!
Everything was flawless. I never had a hiccup I couldn't talk to them about, or they weren't able to answer. I felt like my needs were met and they gave me all the information and time I could have asked for!
Great team from top to bottom. Very personable which is amazing. Had answers when questions came up and if they didn’t know, they would push it to someone who would.
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Matt and Yohannes were a really big help. Thanks to them the entire process was smooth and professional.
Can’t thank them enough for such a positive experience. Will recommend them to other service members always.
Thank you
I recommend this service to any Veteran in need of a home that qualifies for a VA home loan . I am happy and have a roof over my head.Thankyou everyone on my team for their efforts, esp you Tyler Dunn and Missy
thanks for being in my corner. If I missed anyone else I apologize but I give my thanks to all for your help and support. Happy Holidays and God Bless.Thomas Christopher Platt
My advice is to use Veterans United and don't go somewhere else for a lender. My wife and I did and had awful experience before coming to VU. Veterans United is everything your looking for in a lender and more.
Outstanding service and communication. What else do you need when buying a home? I recommend.
Zach was great, I felt his team didn’t know how to lead without him but as a whole the team was great
