My entire team was completely helpful.
I'm not easily impressed; I was impressed with VU. I've personally purchased several properties requiring mortgages as well as working with mortgage companies with my real estate clients (I was a realtor) over the years. VU superseded all those companies with their excellent customer service. I would recommend any veteran looking to buy property contact VU. They even have resources in place to help those with the desire to purchase, but aren't quite ready yet, due to credit issues. You can expect to experience a smooth transaction. VU is the best.
It went perfect!
Shannon was great, never felt pressured, was EXTREMELY knowledgeable and friendly and answered both my wife and my questions. This is the second house that we have bought through VU and would buy our next one through here as well.
Working with VU was a smooth process from start to close. Everyone was always very helpful, someone was always checking in, all our questions were always answered. The best was all the help setting up utilities, security, change of address forms, it’s all in the app and was so great! The only hiccup we had was delayed responses at times, numbers that were not as good as other lenders, and never knowing exactly what the final payment was going to be. We understand numbers can change, but some numbers were off by a couple hundred dollars and they weren’t fluctuating numbers. All in all we would use VU again.
Kyle was easy to work with and made this process of purchasing my first home effortless!
Working with Veterans United Home Loans from start to finish was an outstanding experience. The entire process was quick, seamless, and incredibly well-coordinated.Dorian served as my liaison between underwriting and myself, and he was exceptional—always responsive, knowledgeable, and ready to answer any questions I had along the way. Having that level of communication made a huge difference.Lisa was equally amazing. She stayed on top of every detail and ensured I was always informed about what was needed from me, especially when it came to signatures and required documents. She worked closely with my family and me throughout the entire process, making everything feel smooth and manageable.Overall, the team made what can often be a stressful experience feel easy and straightforward. I would absolutely work with Veterans United Home Loans again and highly recommend them to anyone looking for a seamless home-buying experience.
As first time home-buyers we absolutely loved your service from top to bottom. You made us feel comfortable every step of the way and took the time to answer all of our questions. We will be keeping in touch! It feels good to have someone with your experience and knowledge on our side.
I cant say enough about Veterans United and especially Kevin Reichert and his team. This is the third time I have had the distinct pleasure of working with these trained professionals. We were kept informed at every stage of the process for this refinance and I appreciate that I am always thanked for my service. Thank you to Veterans United for YOUR service!
Brock R. Was outstanding to work with! He went above and beyond because he cares and enjoys helping others, that’s hard to find these days.
Great person to person communicate
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Working with Veterans United was a really solid experience. Max and his team made the whole mortgage process feel a lot easier than I expected.They did a great job explaining everything—loan options, numbers, and what to expect at each step—without overcomplicating it. I always felt like I understood where we stood and what was coming next.Communication was on point. Anytime I had a question, they got back to me quickly and kept things moving without any confusion or delays.Overall, it was smooth, straightforward, and well run from start to finish. I’d definitely recommend Max and the team to anyone going through the home loan process. This is the reason I chose them again, as Max and team serviced my previous mortgage.
Words can't describe the superior service provided to me by my agent... a God send!!! I was praised for my veteran status and treated with kindness and respect. The home buying process was stress free and moved by so quickly.
Sydney and her team were amazing. Quick to answer any questions and help where they could!
Clay, Annie, Llam, the entire team was AMAZING. From the first step to the closing push, they were professional, aspiring, knowledgeable, and most of all patient with us (me and my wife...).They worked with us to provide us great advice as well as keep track of the paperwork needed as well as provided friendly reminders when we got behind. They were always a phone call away!!It was a pleasure!!Steaven and Diane
