I entered this process with much uncertainty. I always thought that becoming a homeowner was simply out of reach for me. From the initial inquiry to the final approval and congratulatory phone call, the entire VU team was incredible! Professional, knowledgeable, attentive and positive! If I could give the m a 20 star rating, I would!
Those concerned about the time frames of a VA loan need not to worry. I know experiences may vary, but my entire process; from getting my pre-approval was 35 days. That is including things that were out of Veterans United's control. Otherwise the timeframes could have possibly been even less. Thank you again Chrystal Franks, her team, and Veterans United.
VU put together a diverse team just for you to get smoothly through the process a purchasing your new home.
Recently utilized my VA Benefits to purchase a home and decided to let Veterans United carry the ball. I never regretted the decision one step along the way, they exceeded my expectations.From initial contact to funding I always felt well informed and like everyone I interacted with were on top their game.It’s a business, but they are very good at what they do. Highly recommend any veteran looking to purchase a home to talk to Veterans United about how they might be able to service you.
This is my second time using Veterans United. That in itself is a high recommendation since this is a financial transaction that is very stressful.
Veterans United did a stellar job setting expectations and following through. The staff are extremely helpful and strive for success in the best interest of the veteran. They are firm when they need to be and detail oriented all of the time. I was extremely stressed out and they did a fine job keeping me off of the ledge! I highly recommend Veterans Inited and would recommend them to my friends.
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Conner was awesome, super helpful and always available. Ran numbers multiple times for me no matter how dumb or repetitive my requests were.Once we went under contract and I was handed off to other team members, things got increasingly frustrating, being required to upload the same documents multiple times, last minute requests to verify bank accounts that had been verified at the beginning of the process already. Misreading employment information which caused multiple delays...
outstanding service
I just want to personally thank my whole team for getting me through this process and helping me achieve a better life. I will forever be grateful to everyone involved.
Fantastic team worked so fast and got it done in less than 30 days
It was very easy to get things set up through VU.
Highly recommend the team and Veterans United. They so helpful and readily available to answer any questions I had.
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Ben’s team provides excellent service! This was my second time buying real estate with Veterans United. Highly recommend!
My wife and I worked with Veterans United to purchase our first home and really can't say enough good things about it. They are knowledgeable, personable, patient, and incredibly generous with their time. They answered every question and explained every form and every part of the process clearly and thoroughly. Buying a home is challenging, but working with Veterans United made it as painless and straightforward as possible. We highly recommend them!
My closing was on the 13th of November. They paid off the old loan at Rocket Mortgage on time, on the 3 day following closing. I received the "Cash to Close" (to borrower, at closing), on the 5 day after closing. 6 other debts that are supposed to be paid have not yet been paid by closing. At the 12th calendar day, I guess it takes a while to get those wires out.
The process was very fast paced and there were a few too many people getting in contact. It would have been nice to just have one or two points of contact.
Great Service
Lucas Hassemer did an outstanding job.
Overall every part of the teams was so helpful I had a great process of getting a house
