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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,126 reviews
590 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,126 unfiltered reviews

Starting on Page 414 of 15,005. Return to Page 1

5 out of 5 Stars
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars

While the team was great the financial regulatory paperwork is exceedingly irritating and violates constitutional privacy (obviously my opinion) the gov't has no need to know as much about me as was collected during this process. Not VA United's problem.

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars

Great team and they are always there to answer your my question and give great advices.

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars

Everyone was smooth. My first home buying experience was great.

headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
Photo submission from Medanie K.

I am so glad that I called Veterans United before anybody else to buy a house. I never felt like I was supplying too much paperwork at any time 'til the day I closed on my house. Way flexible. They will make sure you buy a dream house and will give you a maximum pre-approval.

headshot image of Tom Champion

Loan Officer: Tom Champion

NMLS# 1102159

5 out of 5 Stars

Excellent customer service from all staff members. They were always ready to help or answer questions when needed.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars

I have already recommended this to another person.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars

Justin Darr did an exceptional job keeping us advised of which documents we needed to ensure our approval went smoothly.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

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5 out of 5 Stars

You are all so amazing! It"s hard to put into words how special all of your team made us feel throughout from start to finish. We also appreciate the hard diligent work all of you put in and for that we thank you all from the bottom of our hearts.
Madison," your team helped make a dream come true today".

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars

Ryan Hauser and Nick Whitworth made this process as easy as I could have possibly imagined. As a customer, a loan officer is a loan officer, but Ryan consistently told me exactly what to expect, gave me options of routes we could take, answered every question no matter if he was in office or not, and fought to get me the best possible situation. I was originally decideing between two mortgage company’s (VU and another) at the start. And when i thought i had decided to stick with the other, so i called ryan to tell him. And he said "no problem, i just want the best deal for you! and if that’s not with us i get it. Just send me over the quote so i can look it over and make sure that it’s actually the best deal" which is awesome! and a few days later he told me the downsides about what i was getting myself into, which the other mortgage company did not. It seemed to me, that if ryan needed to restart the whole process to get me a slightly more advantageous deal, he would have. Veterans United has continued to impress me time and time again and these two especially. If i were Ryan/ Nick’s boss, i would be so extremely proud to have them on my team. They’ve gone above and beyond every time i needed them to and then some. I will actively choose theses two no matter the hoops i have to jump through in my home selling and home buying journey in the future. Any one that asks me about buying a house i will first mentioned these two, and point them in the direction of Veterans United. Thank you again!

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

4.5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Photo submission from Freddy M.

Jeff and his crews were there for me any time I needed them, always have an answer tor me and believe me I didn't want to make any mistakes. He guided me to the whole process without a doubt I highly recommend Veterans United

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars
headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars

Thanks to Joseph Sepulveda and everyone at Veterans United my wife and I are now in our new forever home. All better need to reach out to VU and let Joseph Sepulveda and his team work their magic. Thanks to them we have a home also are real estate agent was Cathy Barge who was VU peared us with she was able to find are forever home she was a blessing to me and my wife Amen.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars

The staff at veterans united made my home buying experience very easy and enjoyable

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

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Experience first-hand why 357,813 homeowners give us a perfect score!

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5 out of 5 Stars

Working with you guys was a pleasure, very simple procedure you made it easy. You kept us well informed and were easy to talk to. Very pleased with the service you provided.

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

I should have used them sooner

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars

GREAT JOB AND QUICK PROFESSIONAL AND FAST...NEVER SEEN SUCH FAST AND GREAT PERFORMANCE

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
headshot image of Lindsay Petefish

Loan Officer: Lindsay Petefish

NMLS# 1953561

5 out of 5 Stars
Photo submission from Delphine C.

My experience with Veterans United has been positive from the beginning! When I decided to buy a home (and this is a first for me) I thought the process would be long and tedious, but I was wrong! Everything happened so fast; I was amazed! Living in one state and buying a house in another was crazy (and my friends thought I was crazy. too), but VU pulled it off like magicians! I thank God for the people involved in my home buying process!

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars

The United Veterans team was very professional and helpful getting my second VA loan. Their online process is easy to use and very informative.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

5 out of 5 Stars
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars

My experience with Veterans United was amazing. Everyone was very friendly, and willing to hold my hand through the whole process. They kept in touch with phone calls and through email. Loved it To-do list! It kept me on task. Thank you Victoria, Sam and everyone else who helped me buy my home!

headshot image of Victoria Elliot

Loan Officer: Victoria Elliot

NMLS# 2030084

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