Veterans United's team makes the buying process easy with several professionals assisting along the way. I went from not qualified to let's buy in less than a month!
Outstanding customer service, communication and support. I could not be more pleased with the team that processed my home loan.
Communication was terrible. That's my biggest gripe
Response from Veterans United
Hey Curtis,
I’m really sorry to hear that communication fell short during your experience. You deserved to feel informed and supported throughout the process, and I understand how frustrating it is when that doesn’t happen. I’d like to learn more so we can see where things broke down—please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
John points you in the right direction even from getting your credit score in better standings by referring me to Patty inside VU. At VU you will find that professional services with qualified people who will work in your best interest. They care about seeing you succeed. They are equipped with all the tools to see the job done right and thru to completion. John along with Ashton on the lending side were focused, caring , straight forward, and initiate the confidence you will need to help carry all the way to closing.
The process was very simple. Never knew how easy and stress free home buying was. Thank you V/United for the smooth transition!
It was a very friendly process during a very stressful time . They made the process so much better and enjoyable
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Wonderful experience from start to finish.
This was our first experience with buying a home. It started with Tandy helping us get ready to be approved, then Mike, Nathan and Erin all worked diligently to ensure the rest of the process was smooth. It made for a great experience all around.
The VU team was amazing. They were extremely knowledgeable and kept my best interest at the forefront every step of the way. A phenomenal experience and highly recommend VU.
I couldn’t ask for a better team to help me buy my first home.
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Josh and his team at Veterans United provided an outstanding experience during my home buying process. Their professionalism and knowledge made a process I was very stressful about, manageable and even enjoyable. I will rate them in the following areas of the process as:
Communication - 10/10
Expertise/Knowledge - 10/10
Attention to Detail - 10/10
Customer Service - 10/10
Efficiency and timelines - 10/10
Made the home buying process as easy as possible
Amazing experience, they helped every step of the way made things very easy to understand and answered questions quickly.
I am so glad that I called Veterans United before anybody else to buy a house. I never felt like I was supplying too much paperwork at any time 'til the day I closed on my house. Way flexible. They will make sure you buy a dream house and will give you a maximum pre-approval.
No problems. VU provided all the help I needed.
Yes, I definitely would they are Awesome!
