Heather, Scott, Ally and the rest of the team are the best! They made the loan process easier than I could ever imagined. My daughter recommended Heather to me and it was the best thing she could have done for me. They make you feel like family. That’s so important to me.
VU had a very personalized and local approach to our home loan. They know the area well and are familiar with the laws and policies that a larger lender might miss. Their website and documentation system is very simple. We were informed every step of the way.
This is the third time I have worked with Veterans United and Joel and his team specifically. I cannot say enough positive things about my experiences working with Joel and VU. They streamline processes to make things simple and keep you organized. The ongoing support throughout the life of your mortgage is also top notch. I highly recommend Veterans United to anyone in the home market, especially wanting to use a VA loan.
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The team was pretty easy to work with. I can't say much about "how good" of a loan I got compared to other places because I didn't shop around. What I can speak to is that the team on my loan was very communicative and fast. Jason Bals, Andrea Wiese and Megan Staszcuk were great to work with (if I firgot anyone my apologies).They always got back to me in a timely fashion, talked me off the stree ledge when I reached it during the process and talked me through the things I didn't understand. The app made it pretty easy overall to accomplish everything required of me.I also have to say they do pay attention to the reasons you give for moving LOL! My housewarming gift included an item that told me they were most definitely listening when I voiced one motivating factor in moving. My real estate agent found it hilarious as well and said she'd never seen a lender send a gift like that!My experience going through the loan process was pretty smooth and based on that and the team I had, I would recommend Veterans United for that reason for sure.I will forwarn that if you're looking in less common more rural areas, some of the assistance offered by Veterans United may not be available to you. I'm in a more rural Midwestern area so some of the offered discounts as far as moving resources weren't really something I could use. We're kind of used to that being the case around here though! Anyways! If you're looking for a pretty straightforward process, with a pretty user friendly app, and just want to get things done these guys will definitely help you do that!
To Mike and his team, it has been said that one of the reasons people don't write thank you notes more often (among other things) is that they don't feel they can find the right words to express their appreciation. I just don't know where to begin, but I guess I can start with a thank you. Thank you for all the hard work and dedication. We are beyond appreciative for your excellent professionalism involving the entire process of obtaining a mortgage on our new home. You made things go smoothly and eased my fears when I had doubts. I'll sure try to recommend my fellow vets who are shopping for homes. It has been a pleasure to work with such knowledgable and dedicated professionals. You guys rock! Sincerely, Subrina Persaud and Chris Figat.
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Outstanding. They are on top of things.
Wonderful to work with and are with you every step of the way.
Sam Graham worked hard to support us and help us buy our first home. I would recommend her to anyone
Everyone was extremely helpful and the process was seamless.
Veterans United was twice as fast as any other lender out there!!! We spoke with Pennymac Loan Officer about VA and USAA. Both were not happy to do business with VA Gold mode. I cannot tell you how happy I am to have you on my side every veteran know what a great job you’ve done.
