I appreciate the personal and professional approach the whole team took. I knew if I had any questions someone was a call, text, or message away. I felt like I was valued and heard through the process, and knew I had a whole team of people working to make this process as easy and smooth as possible.
Easy to work with for first time home buyers such as ourselves. Quick to respond to questions and made the whole process streamlined and easy.
VU had a very personalized and local approach to our home loan. They know the area well and are familiar with the laws and policies that a larger lender might miss. Their website and documentation system is very simple. We were informed every step of the way.
Sometimes it was confusing. Different people were contacting us all at once.
The process was incredibly easy. This is our 3rd home purchase, 1st time with Veterans United and I can’t say how happy we are with the way it went from start to finish.
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Great customer service, exceptional team that is dedicated to ensuring customers get the home that they want.
Everyone involved was so very helpful. Nick Holman, loan officer, Nick Rosch, concierge, Amanda Wandel, loan coordinator, and Dylan Brondel, insurance representative were very courteous & understanding. Through no fault of Veterans United, there were some issues with the property appraiser & the timeliness and performance of her duties. Nick Holman went out of his way, in my opinion, to help put a rush on what was in his power to do.
Everyone involved with this transaction were incredible to work with!!
To Mike and his team, it has been said that one of the reasons people don't write thank you notes more often (among other things) is that they don't feel they can find the right words to express their appreciation. I just don't know where to begin, but I guess I can start with a thank you. Thank you for all the hard work and dedication. We are beyond appreciative for your excellent professionalism involving the entire process of obtaining a mortgage on our new home. You made things go smoothly and eased my fears when I had doubts. I'll sure try to recommend my fellow vets who are shopping for homes. It has been a pleasure to work with such knowledgable and dedicated professionals. You guys rock! Sincerely, Subrina Persaud and Chris Figat.
Is an 11 available! I would give it!
Our situation was complicated and messy and they rolled with it, were on it and helped us every step of the way. They really helped make a very stressful situation a whole lot easier on us. We would definitely work with them again and we highly recommend Stephen Bash and his team!
Happy that were there for me.
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Great to work with. Need to be more specific with explaining policies. Overall is on call and gets back to use right away. Helped us find a good insurance company and getting intouch with utilities and electrical companies and put the bills in our name. Security companies as well. VA center and hospital near our house. Overall great to work with.
I have used Veterans United for every home I have purchased and they have always went over and above to meet my needs.
The process was Extremely easy. Everyone that I came into contact with was knowledgeable and helped me with the whole process. Hana was able to find me a local realtor who was outstanding as well.
Wonderful to work with and are with you every step of the way.
I would definitely recommend veterans united. And will work with them again. Aaron Guinn was my loan officer. He was available on weekends even a few times late at night. To help with rates and different payments on several different houses. He helped us get the perfect house at the perfect payment. With very little closing cost.
Very thankful,
Jeff Davidson
The team made my purchase as easy and stress free as possible.
Every one was friendly and easy to work with had me in the house faster then I could imagine.
