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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
460,009 reviews
767 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 460,009 unfiltered reviews

Starting on Page 417 of 15,334. Return to Page 1

5 out of 5 Stars

Great

headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars

Doug and his team made the process smooth and worry free for me from the beginning to the end. Any questions that I had were answered quickly and so that I could understand what was happening. I would definitely recommend Veterans United and specifically Doug and his team.

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars

I would highly recommend Veterans United. They are a great company to do business with. This is my 3rd loan with them and if I move again, I would definitely use them. All the employees are very professional, friendly and helpful.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars

Overall, the whole team was absolutely AMAZING!!! We would not have been in our new home before Christmas if it wasn't for them. Rich and Jenny went above and beyond to make the finance part of it go smoothly and have us in within 15 days of going under contract. It is possible!

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Photo submission from Branden S.

Those concerned about the time frames of a VA loan need not to worry. I know experiences may vary, but my entire process; from getting my pre-approval was 35 days. That is including things that were out of Veterans United's control. Otherwise the timeframes could have possibly been even less. Thank you again Chrystal Franks, her team, and Veterans United.

headshot image of Chrystal Franks

Loan Officer: Chrystal Franks

NMLS# 1661479

5 out of 5 Stars
headshot image of Aaron Mansfield

Loan Officer: Aaron Mansfield

NMLS# 2736749

4.5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars

I will definitely recommend VU! After Rocket failed us, the professionals at Veterans United took over and completed our mortgage at light speed! Thank you Veterans United!

headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

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5 out of 5 Stars

Cierra was amazing and really went above and beyond for us. The concierge was not really needed and my loan officer decided that a week before closing it was a good idea to leave and got on holiday. Again Cierra was awesome, but our loan officer, Joe, was disrespectful and dishonest to both of us.

headshot image of Joe Schumacher

Loan Officer: Joe Schumacher

NMLS# 2742396

5 out of 5 Stars
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars

Working with my realtor integrated with United Veterans was one of the best home buying experiences i've ever had. Aaron and Kristie Made this home by an experience unbelievable, their professionalism and knowledge are seldom seen.

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
Photo submission from Thomas L.

I just want to personally thank my whole team for getting me through this process and helping me achieve a better life. I will forever be grateful to everyone involved.

headshot image of Brad Cone

Loan Officer: Brad Cone

NMLS# 836930

5 out of 5 Stars
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars

The team at Veterans United make it easy to buy or refinance. Highly recommend if you're in the market.

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars

Ryan is an amazing individual and genuinely cares about helping his clients navigate the arduous home buying process. He communicated effectively and frequently and made our experience truly memorable.

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars

Already recommended friends to work with this company. Professional, hands on approach when working with veterans. Great online experience

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

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4 out of 5 Stars
headshot image of Kevin Ohlendorf

Loan Officer: Kevin Ohlendorf

NMLS# 2091574

4.5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Photo submission from Timothy C.

My wife and I worked with Veterans United to purchase our first home and really can't say enough good things about it. They are knowledgeable, personable, patient, and incredibly generous with their time. They answered every question and explained every form and every part of the process clearly and thoroughly. Buying a home is challenging, but working with Veterans United made it as painless and straightforward as possible. We highly recommend them!

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Jacob McKay

Loan Officer: Jacob McKay

NMLS# 2736912

5 out of 5 Stars
headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

A very good experience with Veterans United and would highly recommend them to everyone. very satisfied customer

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

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