My team at Veterans United did a great job. Everyone was very friendly and helpful throughout the whole process. Kevin Schawo was kind enough to allow me to reach out to him after hours and weekends. I liked the fact that my team was made up of Veterans and understood where I was coming from. Great group of caring individuals. I would recommend them to anyone.
It was really a great experience to have Alen Catic as my Transaction Coordinator. Interacting with him over the phone made me feel at ease and his laughter is genuine and contagious. Thanks so much for your hard work and for bringing my dreams to reality. Thanks to the entire VU family for everything.
Daniel Perry and Joe Hooker were very professional and easy to work with. This was our first time financing a home, and these two guys answered a lot of questions from me and were glad to do so. I like the fact that when I called, I always got Joe or Daniel and not some machine. They made it easy for me. Outstanding people.
Amazing service Amazing people
We can’t say enough great things about Mitchell! From start to finish, he made the loan process smooth, stress-free, and easy to understand. What truly set him apart was his incredible responsiveness, Mitchell was always available to answer questions, even after work hours and on weekends. That kind of dedication and accessibility is rare and made a world of difference for us. He walked us through every step, explained things clearly, and never made us feel rushed or pressured. Thanks to his expertise and support, we felt confident throughout the entire process. If you’re looking for someone who is knowledgeable, reliable, and truly goes above and beyond for his clients, Mitchell is your guy. We’re so grateful for his help and highly recommend him to anyone navigating the loan process!
Hands down Veterans United I recommend
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Overall, it was a smooth and easy process. I will absolutely recommend Veteran's United.
My Loan Officers were Johnny Mitchell and Amy Zager. They were always so informative and polite, and they were so easy to talk to. I always felt comfortable talking to them, and even more comfortable about the process after we spoke! In my opinion, they are some of the best at what they do.
If I could put a higher number, I would team I had was awesome
You definitely don’t get a better interest rate as a veteran! I know people with worse credit scores than me with a whole percent lower.
Response from Veterans United
Hi Joseph,
I’m sorry you feel your rate didn’t meet your expectations. I understand it’s frustrating to compare with others and see a lower rate, especially if it seems like their credit profile is different from yours. There are a lot of factors that go into setting an interest rate, and I’d be happy to walk through exactly how yours was determined.
If you’d like to take a closer look together, please reach out at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available from 9 a.m. to 5 p.m. Central Time, Monday through Friday. If you contact us outside those hours, we’ll get back to you the next business day.
