Excellent customer service from all staff members. They were always ready to help or answer questions when needed.
I have already recommended this to another person.
Justin Darr did an exceptional job keeping us advised of which documents we needed to ensure our approval went smoothly.
VU had a very personalized and local approach to our home loan. They know the area well and are familiar with the laws and policies that a larger lender might miss. Their website and documentation system is very simple. We were informed every step of the way.
You are all so amazing! It"s hard to put into words how special all of your team made us feel throughout from start to finish. We also appreciate the hard diligent work all of you put in and for that we thank you all from the bottom of our hearts.
Madison," your team helped make a dream come true today".
Ryan Hauser and Nick Whitworth made this process as easy as I could have possibly imagined. As a customer, a loan officer is a loan officer, but Ryan consistently told me exactly what to expect, gave me options of routes we could take, answered every question no matter if he was in office or not, and fought to get me the best possible situation. I was originally decideing between two mortgage company’s (VU and another) at the start. And when i thought i had decided to stick with the other, so i called ryan to tell him. And he said "no problem, i just want the best deal for you! and if that’s not with us i get it. Just send me over the quote so i can look it over and make sure that it’s actually the best deal" which is awesome! and a few days later he told me the downsides about what i was getting myself into, which the other mortgage company did not. It seemed to me, that if ryan needed to restart the whole process to get me a slightly more advantageous deal, he would have. Veterans United has continued to impress me time and time again and these two especially. If i were Ryan/ Nick’s boss, i would be so extremely proud to have them on my team. They’ve gone above and beyond every time i needed them to and then some. I will actively choose theses two no matter the hoops i have to jump through in my home selling and home buying journey in the future. Any one that asks me about buying a house i will first mentioned these two, and point them in the direction of Veterans United. Thank you again!
Ready to see for yourself?
Experience first-hand why 357,907 homeowners give us a perfect score!
Thanks to Joseph Sepulveda and everyone at Veterans United my wife and I are now in our new forever home. All better need to reach out to VU and let Joseph Sepulveda and his team work their magic. Thanks to them we have a home also are real estate agent was Cathy Barge who was VU peared us with she was able to find are forever home she was a blessing to me and my wife Amen.
The staff at veterans united made my home buying experience very easy and enjoyable
To Mike and his team, it has been said that one of the reasons people don't write thank you notes more often (among other things) is that they don't feel they can find the right words to express their appreciation. I just don't know where to begin, but I guess I can start with a thank you. Thank you for all the hard work and dedication. We are beyond appreciative for your excellent professionalism involving the entire process of obtaining a mortgage on our new home. You made things go smoothly and eased my fears when I had doubts. I'll sure try to recommend my fellow vets who are shopping for homes. It has been a pleasure to work with such knowledgable and dedicated professionals. You guys rock! Sincerely, Subrina Persaud and Chris Figat.
Working with you guys was a pleasure, very simple procedure you made it easy. You kept us well informed and were easy to talk to. Very pleased with the service you provided.
I should have used them sooner
GREAT JOB AND QUICK PROFESSIONAL AND FAST...NEVER SEEN SUCH FAST AND GREAT PERFORMANCE
Ready to see for yourself?
Experience first-hand why 357,907 homeowners give us a perfect score!
The United Veterans team was very professional and helpful getting my second VA loan. Their online process is easy to use and very informative.
My experience with Veterans United was amazing. Everyone was very friendly, and willing to hold my hand through the whole process. They kept in touch with phone calls and through email. Loved it To-do list! It kept me on task. Thank you Victoria, Sam and everyone else who helped me buy my home!
Wonderful to work with and are with you every step of the way.
I especially applaud my broker, Jacob. Mine was a more difficult refinance than most because my name was not on the original loan. There were many questions and pleas for help on my end, and Jacob was always immediately there to walk me through what I needed to do. I was VERY impressed that he never made me feel that I was a bother and worked with me as though we were a team and not like I was an outsider. Thank you, Jacob for everything
Lisa Durand and her team in GA were top notch. In the past I worked with Amanda Dusenberry from the Clarksville TN office with similar excellence. This is the 4th home I've bought with VU and I wouldn't use anyone else for a VA loan. Keep working the magic! Couldn't recommend VU higher!
