My experience from beginning to end was great. There was minimal contact but when I had questions I could call and received a call back pretty quick. The process was easy. Everything was on line so I could do everything quickly and privately. This was the easiest I have ever bought a home. They love veterans and I would highly recommend them to anyone looking to buy a home.
Brent was very responsive and helpful throughout the process
Veterans United kept me engaged all throughout the home-buying process. Their people are friendly, their service is exceptional, and they worked to give me the best deal they could.
My home was purchased thru Veterans United back in 2016.
This time I was offered a lower interest rate to refinance and the offer and timing was perfect.
My experience with Veterans United Home Loans has been to my complete satisfaction.
Veterans United made our process simple and clear! We are soooo glad we went with them!
The entire team, from originating to closing was great. The teamwork to put things together was outstanding. This coming from someone who has bought and sold seven properties.
My overall experience with VU was great. Constant communication from them, and between them and my realtor made the whole process seamless. VU really cared about me as a veteran and as a person. I am proud to be part of the VU family.
Poor communication at closing.
Response from Veterans United
Hi Raymond, thank you for your open and honest feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. Our hope is that your home serves you well and that our detailed explanation of the closing process has help you gain knowledge on this issue.
The pre-qualification and loan application processes are simple and well guided. Add to this, the coordination and concierge service fully rounds out the aid package. Overall, this made what would be a complicated experience much smoother and with far less anxiety. Thank you Veterans United team!
This is the best team I have worked with after multiple refi's during my time
Very easy online process. Quick response from the team.
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Thank you all. The experience was simple and easy. Very professional and helpful the process was very easy.
Exceeded My Expectations! Jordan My Loan Specialist was The Best. Kept my Wife and I informed every step of the way. There isn’t a Rating System that could adequately rate how truly satisfied we are with Veterans United Loan Process and Our Loan Specialist. Thx VU
