Fast efficient and punctual. 10 or 10 I would recommend!
Brice and Cole are one heck of a team. Exceeded expectations.
The entire team was exceptional! Very proactive with communication, kind, informative and always there for support and information whether text, email, or phone. This is the first homebuying experience I've had that felt like the Team was working together, in sync, and their priority is supporting the customer. I can't recommend Katie and the Veteran's United Team enough! As a small business owner; this is the gold star model for how the experience should go for veterans buying a home.
Start to finish Phil and team made the process run smoothly. Always able to get assistance when needed and was always made aware of information they required to keep the process running smoothly.
My advice is to use Veterans United and don't go somewhere else for a lender. My wife and I did and had awful experience before coming to VU. Veterans United is everything your looking for in a lender and more.
in al my home purchases, more than 5, this was the best experience i have ever had, everything was flawless. i kept waiting on the other shoe to drop, and it never did!I truly cannot say enough god things about Debbi and her team, they were on top of everything, if and when i did call, it was never rushed, and they acted like i was the only client they had....Spectacular...
The best customer service I have received.
Steven Erickson was phenomenal from the very first day!!!
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Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.
This was my second VA home loan. My first VA loan experience was a nightmare. The lender was completely disorganized and obstacles were constantly popping up. After waiting at the title company for hours, we just barely closed on our home in time to avoid a severe storm. I was a little hesitant to work with a large company like Veterans United, but Bryan and the team at VU showed me that even though Veterans United is a busy company, they still put their clients first. There isn't a single negative thing I can think of. Bravo Zulu Victor Uniform!
Brice has been a great help to us through all the steps. We are thankful for his knowledge and expertise.
I think this process was made easy process for the veteran. They’re trying to buy a home.
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The folks at Veterans United made the entire process extremely easy, and stress-free. They were extremely helpful, very patient with answering questions. All in all this was an excellent experience, and I'm awful glad I went with these guys!Joseph H Benson
US Army vet.
I would recommend Veterans United in a heartbeat. They are professional, friendly and knowledgeable. We would never use anyone else and highly reccomend them. On a personal i think the team we had was awesome!
the entire team was amazing!!!
Veterans United ultimately helped us get our home closed despite a very challenging underwriting situation. Lucas and Brendan stayed responsive throughout the process and worked hard to find solutions when an unexpected lease issue almost delayed the transaction.The process definitely became stressful near closing because of underwriting delays and communication gaps, but once the issue was escalated, the team worked quickly to push everything through. They were able to coordinate with underwriting, review additional documentation, and get us to clear-to-close in time.I especially appreciated that they stayed engaged until funding was completed and continued helping with final conditions right up to closing day.Overall, I’m grateful we were able to close successfully and appreciate the effort the team put in to make it happen.
