Overall a pleasant experience. A few minor hiccups were addressed quickly.
Veterans United exceeded my expectations. Jamie, Chad, and Dalton were a great team to work with.
Justin and crew always kept me updated with changes or information that needed my attention. We worked through issues with the title company together and got the loan closed!
It was really a great experience to have Alen Catic as my Transaction Coordinator. Interacting with him over the phone made me feel at ease and his laughter is genuine and contagious. Thanks so much for your hard work and for bringing my dreams to reality. Thanks to the entire VU family for everything.
My wife and I were notified by our landlords that they were selling the property that we were renting from them and given 6 months to move. We hit the ground running the next day and started researching our options with our VA benifits. I believe VU poped up via algorythm in my web search for VA home loan options. I reviewed their website, customer reviews, and checked all the boxes to determine if they would be a good fit. Long story short, ONE MONTH after we started our search VU had us closing on a solid house. With no prior knowledge or experience with this company we took a risk and really needed a team that could help us hit the ground running. They made the home-buying process, transition, and finalization simple. They were effective, prompt, and our team was amazing! Thank you guys so much for being on call whenever we needed you. So grateful!
The process could not have been easier with my Veterans United Team.
Ben and Ronnie did a great job with our refi
I can not express how much Haley and Julie was a pleasure to work with!
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Fast, super-friendly, knowledgeable, and efficient! This was the best experience I ever had buying a house.
We’re so glad to have chosen Veterans United. The process was as close to seamless as we could have imagined and would 100% recommend our loan officer and Veterans United to our loved ones.
Daniel Perry and Joe Hooker were very professional and easy to work with. This was our first time financing a home, and these two guys answered a lot of questions from me and were glad to do so. I like the fact that when I called, I always got Joe or Daniel and not some machine. They made it easy for me. Outstanding people.
More day to day updates would be helpful but my over all experience was very good , my loan team worked hard and was available to me. I was treated respectfully and fairly. As stressful as buying a new home is they made the experience easier and assured me that all was moving forward.
Aggravating at times and stressful but when it was done .. it was worth it. Thank you all for helping me in this process..
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Communication could be a lot better.
My Loan Officers were Johnny Mitchell and Amy Zager. They were always so informative and polite, and they were so easy to talk to. I always felt comfortable talking to them, and even more comfortable about the process after we spoke! In my opinion, they are some of the best at what they do.
I would definitely recommend you to friends and family. My loan officer was knowledgeable, patient, and always took the time to explain each step clearly. He made what could have been a stressful process feel easy and well-organized. I truly appreciated her professionalism and genuine care throughout.
