Everybody we worked with at VU was amazing and I felt like they went above and beyond during our loan process.
Excellent rates and customer service!
With the digital upload and signing of documents, the whole process was very stream-lined and easy to maneuver. Every step was laid out and I didn't have to wonder what was next. The education section on the website gave me great insight into what needs to be done next and where I need to go. Overall I had a great experience working with Veterans United!
The added benefit of VU is well with the added cost. Thank you.
Found the whole process to be professional and all team members were helpful with any questions I had where I expected stress in process never materialized I would enthusiastically revoked united veterans to fellow veterans
The number of "concierge" contacts and interactions was somewhat confusing as to whom to really interact with. Most calls to the "concierge" staff went to voice mail with delayed responses. One concierge was suddenly unavailable and another concierge sent an email to us but never interacted with us via phone and all calls back to them went to voice mail with no response back. Maybe just one single 'concierge' contact would be sufficient and give them a cell phone to answer.
The entire team was amazing! Prompt and always willing to help and answer questions! Best experience I’ve had with a mortgage company, hands down!
Very well organized. Time management was excellent in going through the process. I understand, I too had to do my part getting my documents and I was well informed. I would definitely recommend Veterans United to everyone interested in purchasing a home.
Great communication from all parts of the team! Huge help for explaining everything in detail for all the silly questions I had. They were able to check and approve all my paperwork very quickly!
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had a great experience with Veterans United Home Loans. As a veteran, it meant a lot to work with a team that truly understands our needs. The process was smooth, and the communication was excellent from start to finish. Everyone I worked with was professional, knowledgeable, and genuinely helpful. I highly recommend Veterans United to any fellow service members looking to buy a home.
They were easy to use and ready to go any day I needed to get something done.
Ashley Cook and her team went to the extra mile to help me with my new home and did her best and listened to what I needed to get it done. Thank you Ashley! Job well done.
Vets United is great.
