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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

435,949

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 435,949 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

4 out of 5 Stars
Would Recommend
headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

3.5 out of 5 Stars
Would Recommend
headshot image of Kevin Osterhaus

Loan Officer: Kevin Osterhaus

NMLS# 1960695

4.5 out of 5 Stars
Would Recommend
headshot image of Eric Whipple

Loan Officer: Eric Whipple

NMLS# 1955172

5 out of 5 Stars
Would Recommend

This is a great company to use for veteran home loans!! They helped me every step of the way and got me owning a beautiful home!!

headshot image of Mitch Pearson

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

I would also like to commend my loan coordinator, Thomas Hall, for his professionalism. He was very helpful in the loan process, explaining the types of documents he needed and why he needed them. He had a great personality and it was a pleasure working with him.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

The hole team at Veterans United are so friendly and helpful that I would not go anywhere else. And would Definitely come back again .

headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

4 out of 5 Stars
Would Recommend
headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars
Would Recommend

Mike Smith was the best loan specialist one could hope for when purchasing a home. Aside from being extremely knowledgeable, he was very professional and considerate to my family's needs. It was truly apparent that he values family. I feel Mike and his team went above and beyond to overcome every challenge they encountered during my home buying process. I am overwhelmingly grateful for Mike and his team. Their commitment to making my family's dream of owning a home a reality is exactly what makes this organization a success.

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend
headshot image of Josh Shaw

Loan Officer: Josh Shaw

NMLS# 1803790

5 out of 5 Stars
Would Recommend

kendall and david were great to work with. they helped with every step.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
headshot image of Austin Jones

Loan Officer: Austin Jones

NMLS# 1895254

5 out of 5 Stars
Would Recommend
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

When I first started the process as a first time homebuyer I was very skeptical and nervous. The first loan officer I received was not a good fit for me . So I called and they promptly gave me a new one AND WHAT A JOY IT WAS FROM THERE! Please request Mary D. She is IMMACULATE! I guarantee you won’t regret it.

headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars
Would Recommend

I highly recommend VU for all other potential Veteran homebuyers. The assistance with the process, required forms, expectations, guidance with solvable challenges was invaluable. Closed earlier than expected with results that exceeded my original desires. Great job done by all.

headshot image of Andrew Nelson

Loan Officer: Andrew Nelson

NMLS# 1483177

5 out of 5 Stars
Would Recommend
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend

Best experience even if you're loan officer is in another state, they will find you local resources, and be a phone call away. Would recommend highly.

headshot image of Joseph Graham

Loan Officer: Joseph Graham

NMLS# 2078934

5 out of 5 Stars
Would Recommend
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend

Great team, ensured that I received all the information that I needed. The team answered all my questions that I had and made the buying process easy.

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

2.5 out of 5 Stars

Overall, I think this could be a good company to work with, but I feel that my loan specialist did not want to put the work into certain things.

Response from Veterans United

Brandon, we thank you for sharing your comments and we understand the frustration you may have encountered during the loan process. Our Client Advocate team is available anytime during the loan process to ensure excellent customer service, and we would love the opportunity to speak with you further to learn about this experience. Please contact us to share more information.

5 out of 5 Stars
Would Recommend

Ryan was excellent from the moment we meet and he received our file. I appreciate his patience and his responsiveness during this high stressful time. I would recommend him again!!!!!

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

4 out of 5 Stars
Would Recommend
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

I really really wish that the website had an auto save feature because I have more than once type something out we loaded something and have the page time out and not save. This just happened right now while I was typing out my comments.

headshot image of Whitney Lieberman

Loan Officer: Whitney Lieberman

NMLS# 2001312

5 out of 5 Stars
Would Recommend

I will advise ANY VETERAN to contact Veterans United when they are ready to use their military benefit for buying a home.THAT IS ALL!!
I AM GOING TO MY NEW HOME
THANKS TO
DANIEL AND HIS TEAM

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

4 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

More Reviews

See all 435,949 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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