I have never met a more helpful team as the 2 that helped. Their patience in working with me and the seller was spectacular.
Veterans United is very professional and the entire team keeps you informed through the entire process. Very quick and reliable. Always available for any questions. This is the 3rd time I have used them and it’s been a great experience each time.
Veterans United will not disappoint! Whatever questions you May have they have the answers! My husband and I were first time home buyers so with our lack of experience in the process, Veterans United came through and went above and beyond for us! HIGHLY RECOMMEND!!
This is my second home purchase with Veteran United as always excellent service!! Melody Remular was awesome to work with!! Nothing but praises!! Great communication throughout the whole process!! Will definitely recommend her services!!
As a first time home owner, I had no idea what I was doing. Ali and her team were very patient and informative and they made the experience an enjoyable one!
Great Service
I am so grateful for Veterans United and their team of professionals who were able to finally help me and my family get a great deal on a home of our own. They made the process comfortable and convenient, and were always on hand to answer any questions. Thanks for providing a quality customer service!
We would recommend this lender if you want to be treated well, looked after and dealt with honestly and fairly. The fastest and easiest loan we’ve ever gotten.
I was less than impressed with the company's organization. Multiple times I had to send information twice to two different representatives. The closing agent was unavailable during closing. The cash to close was also incorrectly calculated twice.
Response from Veterans United
Hi Gannon, we thank you for sharing your feedback openly and for giving us an opportunity to learn more about your experience. One of our Client Advocate team members has already begun to research your comments, and we determining if a coaching opportunity is needed. Team work is essential to our ability to deliver exceptional service and we have established means to prevent experiences like yours. We are committed to finding out what may have caused you to feel this way and to ensure a better experience for future customers.
Highly recommend!
Veterans United is absolutely the way to go for VA loans. I had initially worked with a few other banks as I was shopping for the best rate. When it comes down to it, Veterans United knows the VA loan system inside and out, and we had a very specific situation we had to deal with since we are retiring from the military and moving across the country to our newly constructed home. All kinds of pitfalls that other banks ended up wrapped up on. I came to Veterans United and they navigated our specifics with ease! Absolutely outstanding customer service. There is a reason these guys close some of the largest numbers of VA loans per year, they KNOW how to do it, and they do it well!
Thank everyone so much for this wonderful experience!
