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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

434,964

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
1

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Showing all 434,964 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

4.5 out of 5 Stars
Would Recommend
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
Would Recommend

They were all that were involved with my loan very professional. Recommend with highest compliments !

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

4.5 out of 5 Stars
Would Recommend
headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
Would Recommend
headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

4.5 out of 5 Stars
Would Recommend
headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Highly recommend all Veterans to use Veterans United. They make the process simple and work to give you the best rate possible. Their website is simple and very easy to use.

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend

I just want to thank the whole veterans United team for working with me and making this a great experience as a first time home buyer!

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
Would Recommend

I am impress how this process was so well supported by Terry Robins, his team, and the platform is a great tool to get the documents and information.Special Thanks to Bridget McGuire, Anthony Banks and Amber.Nice experience

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Great experience. Made everything easy and understandable. 10/10 recommended.

headshot image of Melody Remular

Loan Officer: Melody Remular

NMLS# 489886

2.5 out of 5 Stars
headshot image of Austin Jones

Loan Officer: Austin Jones

NMLS# 1895254

5 out of 5 Stars
Would Recommend

VU is thoroughly committed to running an efficient and transparent mortgage process. They took care of everything for us, and presented all information in logical and easy-to-process manner. Their dedication to customer service is obvious and highly appreciated.

headshot image of Tate Unruh

Loan Officer: Tate Unruh

NMLS# 2000032

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Cuchetti

Loan Officer: Nicholas Cuchetti

NMLS# 2162570

2 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Once again this my second loan with Veterans United. And they made it possible again.

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Thank you for a making our first house buying process so smooth and easy.

headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

4.5 out of 5 Stars
Would Recommend
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend

Veterans United made buying a home easy and stress free.

headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

Great company to work with. They have a strong knowledge of VA requirements and apply that knowledge to quickly work applicants through the process. Quick response to concerns and questions.

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

These guys are top notch in performance. I would highly recommend.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

I never dreamed it could be this easy to become a homeowner. Thanks to our incredible team, the dream is now real! I'd highly recommend Veterans United to any of my friends and family who have served. Thank you for everything that you do!

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

4.5 out of 5 Stars
Would Recommend
headshot image of Chelsea Perkins

Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend
headshot image of Court Chrisman

Loan Officer: Court Chrisman

NMLS# 2156546

1.5 out of 5 Stars

I did not have a good experience and I think the feeling is mutual. My loan team did not communicate information effectively and that contributed to additional delays. I will not use Veterans United in the future and recommend alternate options to anyone that asks.

Response from Veterans United

Andrew, we take your feedback seriously and appreciate your point of view. Please consider touching base with one of our Client Advocate team members to explore this experience further. Our teams go to great length to prevent experiences like yours, and we want to understand what caused you to feel this way. Thank you for being honest with your review.

5 out of 5 Stars
Would Recommend

Veterans United Home Loans WOW I can't say enough how awesome your Company is. From the moment we decided to go with you as our Lending Company the service you provided to my wife an I was simply amazing. From the beginning to the end the transition was seamless. Your Representatives are to be commended on home professional and knowledgeable they are. I would recommend any veteran to use your Company when looking to purchase a home. Again thanks for everything.

headshot image of Patrick Richardson

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend

We used Veteran's United to buy our first home. We got an amazing rate right away, the loan team was incredible and extremely responsive. Everyone made sure we completely understood the process so that we never felt like anything was unexpected. I would highly recommend Veteran's United to any Vets out there looking to buy a home. We will definitely be working with Veteran's United again should we need to buy another home!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

More Reviews

See all 434,964 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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