I was new to home buying, and new to the homebuying experience and receiving a loan. I was pre-approved for 400k and they were happily and easily able to bump it up to 425k for wiggle room for me. They were professional and reliable. Their was some issues with the loan mainly filling out paperwork, it was pretty easy. If their was an issue I would get a response the same day so that I could correct the issue and they also inform you of how to fix the issue or guide you in that direction. Everything is done online and in steps so that you dont skip over important information. They never made me feel uncomfortable and helped me every step of the way! Highly recommend! Also great coordination between them and my realtor team!! Thank you so much!!
Great team to work with felt like family to me.
This is the third time I have used Brandon for a home loan. I wouldn’t want to use anyone else. Brandon is awesome and has made this process as easy as it could be. I’d also like to thank Diana and the rest of the team for making this process smooth and getting my family into our forever home. Thank you for everything Veterans United!
This is the most user friendly service I’ve ever had the pleasure of doing business with!
I was very satisfied with the help and advice that I received from Jake, Dakota, Sarah and Dee Dee. Any time that there were any issues, they made every effort to resolve it as soon as possible and helped expedite my home buying experience.
Thank you for my house in record time. My kids are no longer living in a hotel and are back in the neighborhood neighborhood they wanted to live in.
Near the closing of this application, I was in contact with both my agent and loan officer to resolve the issue around the interest rate, origination fee and taxes so all could be finished by closing. Due to the lack of communication and the need to be on track for the closing date to meet the sellers demand, I was obligated to close without resolution. If the above mentioned issues could be resolved to my satisfaction, I would be delighted to change my ratings. My hope is that a representative, with the authority, will contact me to resolve this issue.
The process wasn’t difficult at all. It went very smoothly and quickly.
Awesome group of professionals! Very pleased with the whole process both before during and even after the purchase was complete! Thanks for everything. Danny Mobley and Family.
I RECOMEND VETERNS UNITED TO EVERYONE
This is my second experience working with Veterans United. Both have led me to be living in beautiful homes. I would highly recommend any Veterans or Active Duty servicemembers and / or their family to utilize this wonderful agency. They truly have your best interest at heart. I am in my forever home now; however if I ever did decide to move / relocate again.... I would choose Veterans United!!
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I would recommend Veterans United to anyone considering a refinance or purchase.
Veterans United will be a good option for all vets, BEWARE!! This company will ask for unnecessary documentation that's is not required on any other major loner. They will hold your loan. Their processing time is longer than usual, approx. 60 days. Overall I will say it's not my best experience but at the same time I will say that is not the worst. If you have excellent credit and everything cleared on you economy is a good option, but is still a roller coaster. If your situation is not like that, stay away!
Response from Veterans United
Gamaliel, it is important to us that we work hard to provide excellent service, and we realize that the home buying process can become stressful when working to gather the required documentation. Thank you for sharing your open and honest feedback. Licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. Please reach out to us if you would like to discuss your experience further.
