I have told everyone that I work with how easy it was to buy a home. The team of people that I had the opportunity to work with were incredibly professional and proficient at their job, and left me with no questions or concerns. I barely had to think on the process, knowing that this team of people had my back. I hope that all eligible parties have the pleasure of working with Veterans United in their home buying process.
This experience was awesome because I had great people working hard to get me my forever home, thanks so much
I would highly recommend Veterans United to anyone who asked. They kept their word and stuck with me from start to finish, just as they said they would!! Thank you for making the move so much less stressful.
I use to like VU and even recommended it to friends but after this horror of mistakes and emails saying we the customer were harassing them because we wanted information corrected and it still wasn't. I will never use VU again. They cost me thousands of dollars more than I would have spent and closed a month later than I should have.
Response from Veterans United
Hi Meddy, we value your honest feedback and thank you for taking the time to provide this information. We understand how important it is to feel valued as a customer. Your experience does not fit our intention of providing personable and attentive service to everyone we serve. It is imperative that we look into your comments further as a potential training opportunity. Our Client Advocate team would love to talk more with you about your experience so that we may repair the impression your experience left and take steps to improve wherever possible for future clients.
Great
I would recommend Veterans United to any one! The team of Andrew Beckett was excellent and made my experience very pleasant. This was my first time getting a VA loan and going through the loan process. Everyone was quick to respond to all questions and concerns. They would explain everything to make it understandable and easy. Don't get me wrong I was anxious throughout but at the same time comforted with the team working for me! Thanks Veterans United for getting me to close!
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Michelle was the best loan officer we could ask for. It was our first time buying and she made sure we understood everything. I wholeheartedly trust her and that she has the best interest for us.
I didn't think it was possible but now I have a brand new home for my family and I couldn't have done it without Veterans United Home Loans.
Wish I could give these guys an 11/10. What many people have described as the most difficult experience in their lives this team made one of our easiest. Thanks for everything!
I've already referred a few people to Veterans United. I truly appreciate how easy the team made our purchasing process.
