There are a lot of times veterans don’t feel that others understand there situation but veterans united definitely gets it. Thank you!
Veterans United is definately the way to go for your VA Financing needs.
To all of you looking for a positive, polite, and helpful team, Joe Choi and his group are the best I've ever dealt with. They certainly have it all together. Thanks again for my home and all the help you gave me.
MJ Kurth
Veterens United Home Loans was the best experience we’ve had in buying a home. The staff is outstanding. Everyone very quick to respond with questions. Very informed. The whole process went extremely smooth.
From one veteran to another, give this team the opportunity to work for you. From start to finish they are on top of their game. Anything veteran related can and often is harder than it needs to be but this team 100% broke that stereotype in my mind. They truly do everything within their power to get you into that home for you and your family. Give them the opportunity to do the same for you as they did for my family and you will not be disappointed.-Jeremy Marrero
My experience was all positive. There web portal was setup to make providing key documents seamless. Access to my loan team was also very easy; they are very accessible. Email, phone, and text made the process very easy.
Veterans United made the process of home buying seamless and pain-free. They were there every step of the way, answered all our questions and made us feel a part of their team. We are very glad to have them with our home buying process! Superb customer service and overall AMAZING!
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Everyone was very helpful and i greatly appreciate the help along this journey, thank you
I've had a lot of friends that have recently bought a home with other companies and I've heard horror stories from them about getting a home loan. My experience has been nothing but amazing! Brandon and his team are the best! Connie has been amazing as my realtor and I couldn't have asked for a better team! They are 10/10 I highly recommend!
The service I received was precise, timely, and reliable. At no point during the process did I doubt the service I was receiving.
Veterans United is a large organization with a lot of resources but very poor cooperate practices. The overall failure to communicate between the loan team and underwriting team nearly caused my family to lose the contract on our house 24 hours before closing. My realtor told me if I ever use this company again he would not represent me, and I agree. Veterans are better off working with a local bank that cares about people and their homes, who will treat you like a person rather than a number.
Response from Veterans United
Grant, we thank you for sharing your feedback openly and for giving us an opportunity to learn more about your experience. One of our Client Advocate team members has already begun to research your comments, and we will be contacting you soon for more information. Team work is essential to our ability to deliver exceptional service and we have established means to prevent experiences like yours. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience.
