Thank you, Aaron, for all the work you put into us closing on our house in Tucson, Arizona. Like buying any big purchase, there were a few small issues, but they were handled quickly. My family was on the road for 2 1/2 months visiting family in California, Oregon, Washington, Idaho and North Dakota. They are happy to be in our new home and ready to get settled down. With me being stationed in South Korea the time and day differences made for some early mornings and late night, but thank goodness for e-mail. We just wanted to say thank you again for helping us get our beautiful home.
Everything was great except for the insurance part. I would give it a zero. The VU representative in the first call was abrasive and condescending. He also stated in emails and in the call that he had 5 quotes but would only show me or discuss one company. That is not a choice. That is VU pushing a specific company on me.
In the 2nd call, he initially acted as if he did not know I had selected another carrier. When I told him this, he became rude and aggressive and challenged me on the company and price I was going to pay the other company. First, that was none of his business. Secondly, if it is VU policy to share that with your insurance person, that should be disclosed up front versus attacking me on my choices with what he thought he knew about my choice.
If he were my employee, he would be fired immediately. His behavior negated the entire VU experience.
Veterans United is extremely well run. The process was organized and easy to follow with a portal that helped maintain it all. It was an organized, efficient, well run process for getting everything needed for underwriting while understanding the steps along the way. I would highly recommend Veterans United to others looking to purchase a home.
Kaimiloa was very helpful along the way. He was clear about any issues or questions I asked him.
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The process was very easy and stress-free.
Yes very helpful
Sam and his team are the best
Everything went great
Thank you all at Veterans United for the work you put into helping us get our home!! We love it! We have been letting our friends know about you. Our deepest thanks!
Great and fast
I highly recommend Veterans United to family and friends. My wife and I could not be more thankful with how helpful VU has been for us and our first purchased home. Everyone involved has been extremely reliable.
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Veterans United made our first homebuying experience smooth and stress-free. The team was professional, personable, and always available to answer our questions. We’re grateful for their guidance and highly recommend them to other veterans and military families!
great job by Amber Brown and her team.
smooth sailing thru the entire process
moved right along quickly
Every problem or hiccup that came up, was resolved within a timely manner and communication was amazing throughout the process.
Thank you, Veterans United, for helping our family get into our new home. You have made our dream come true. Thank you for putting up with us during our overseas move from Hawaii to Virginia, and helping us with the transition into our new home. More importantly, thank you for the long hours and work nights you put in to ensure we got this house!
The team I had handled all the headache for me giving me time to focus on other aspects of purchasing a property. Bobby also was able to handle any questions I had for him on the spot.
Was the Best experience for my first time buying, was Very Pleased
