The entire staff was super nice and super friendly and helpful. Didn’t make me feel uncomfortable or felt like I was being rushed off the phone they took their time and explained everything
Were very patient with me and professional.
My family and I are loving our new home! Our experience throughout the entire process was made enjoyable by the experience, professionalism, and commitment we were shown by our loan officer, Chris Shoemaker. Chris was fast, thorough, understanding, and patient when it came to understanding our needs and answering our questions. He worked with us and around our schedules allowing us to get into our home fast and easily! Very pleasant experience going with this company! They are highly recommended! My real estate agent event commented that this was one of the smoothest and best company she's dealt with!
Been great to work with everytime
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Our experience with Veterans United was fantastic! The whole team (Yoel, Christy and Dez) were very helpful in guiding us throughout the way from pre- approval to closing. We recommend them!
Mary and her team were exceptional. Any question, concern, or hare brained idea I had was answered with the highest level of honesty and professionalism. I couldn’t have asked for a better team to handle my loan. This is the reason I continue to use and advocate for veterans united. I never had any doubt my loan would be taken care of.
Hands down, best service and relationship to assist a homebuyer. Receiving my loan approval was transparent and timely. Their app and communications were simple and streamlined.
My team at Veterans United was a blessing. Their unsurpassed customer service helped my family tremendously. From start to finish they answered every question, explained everything and ensured we understood the process. Their patience, respect, and care will always be appreciated. The whole home buying experience surprisingly simple! I will sing their praises for years to come! Thank you all for being the best in the business. I feel like you all are a part of my family. I'll definitely send more veterans your way!
Great dedicated hardworking team 👀
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Veterans United was incredible to work with. They supported me every step of the way throughout the home buying process. I would highly recommend them.
My Realtor is Diane O ,We kinda got off to a ruff start!!!! But as we moved forward I found that she is awesome , I couldn’t ask for a better realtor she answered my questions in a way that made me feel comfortable because I’ll tell you buying a home can be scary !!! my whole team was great from start to finish . I was amazed at how quickly things progressed. I’m loving my little Villa Thank you Diane ,Brian and Veterans United 😊💖
I spoke with Jacob about doing an IRRRL because I kept receiving emails and letters from other lenders claiming they could lower the interest rate on the house I purchased in September 2024. Jacob told me my current rate was still competitive but offered to run the numbers. I said, “Let’s just wait and see.”
Then I remembered that I had applied the full proceeds from the sale of my previous home to this mortgage, which reduced the loan balance by about two-thirds. When I mentioned that to Jacob, his response was immediate: “That changes everything.”
We recently closed on a house in Riverview, Florida. I worked with Jon Abernathy's team and the main person I had contact with was Ashton. Whether it was her or anyone else on Jon's team, they were always willing to help me and get whatever needed to be done completed. We had some complications along the way but she was able to get the info ready quickly and efficiently to help meet our closing date. Thank you, Veterans United and especially Ashton for all the help along the way.
Team was great! Beyond helpful the entire time.
