Thank you for assisting with new lower interest loan.
Very rushed experience, not my way of handling it and not how I've done it in the past. Be prepared to talk with multiple people about the same thing cause communication within is terrible.
Response from Veterans United
Brian, we appreciate your honest review. You have helped us understand critical ways we might improve our service. So much effort goes into every loan application to meet expectations for communication. It is our goal to provide consistent and personable communication through a dedicated Loan Specialist. We would like to learn more about your experience. Our Client Advocate team will be taking a closer look at your experience as a potential training opportunity. If you wish to provide more details, then you may reach out to connect with us at any time.
Veterans United made our dreams of owning our home come true. Hands down the most amazing customer service ever! Andy Moe and his team are the best! We will be recommending VU to everyone we know. Keep up the great work! Thank you for being there for our family!
I would like thank the entire team for their hard work and commitment to ensuring I was informed and supported throughout this complete process. A special thanks to Patricia, she was very patient and available for any questions I needed answers to. Again thank you all.
Stevan, Brett, and VU mortgage team were very helpful, professional, and courteous with facilitating the entire home mortgage process from start to finish, including addressing need/priority to submit documents and answering questions. Whether it be via phone call or email, the VU mortgage team was easily accessible and if a person was unavailable for whatever reason, I could leave a voice message or email and get a response from someone in short time. The "My Veterans United" online portal is very well organized to allow easy finding of data/information, i.e., points of contact, phone numbers/extensions, and email addresses as well as preparation and submittal/upload of documents. I highly recommend Veterans United to family and friends for future home mortgaging needs. Thank you for a wonderful experience!
My wife Leah and I are enjoying our new home in Sedalia, Missouri 65301-6743. We feel very welcome and at home here.
If you are a Veteran, use Veterans United for your home-buying experience because it truly is an experience! I don't know how many times throughout this process I said, "They make it SO easy" because it really was so easy! If we ever purchase another home, we will most definitely used Veterans United!
Veterans United made the process of buying a home very easy. I would recommend VU to any veteran looking to buy a home. Nathan and his team specifically made sure everything was correct and with all the fine print you want a company that has your best interest in mind. Thankful we have VU to protect the veterans out there.
Great job Veterans United!
Very helpful. Made things go smoothly! We weren't just a number, we were Tom and Kathy Champion.
If you are looking to purchase, or refinance, I highly recommend Veterans United. Such an easy process.
Highly recommend they will walk you through every step of the way! Couldn't be happier.
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Veterans United, Jeremy and Mason were a pleasure to work with. They were very responsive, stayed in contact, we’re always available to me and kept me well informed during the process. I would highly recommend any veteran getting a mortgage or refinancing to give Veterans United their business.
Great experience!
The entire team was great, and they really took the time to take care of my family and I. I am really impressed with this organization as a whole.
