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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,139

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 424,139 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend
headshot image of Caleb Batson

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
Would Recommend
headshot image of Shannon Cantoni

Loan Officer: Shannon Cantoni

NMLS# 1078335

5 out of 5 Stars
Would Recommend
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

2 out of 5 Stars

Poor communication

Response from Veterans United

Hi Samuel, We would like to invite you to reach out to your Client Advocate team here at Veterans United to discuss further details on your recent experience. Providing information to our team will help us assist in training and education that will better assist further veterans.

5 out of 5 Stars
Would Recommend

If a stress free, unburdened, easy to follow process is what you're looking for....it would be in anyone's best interest to work with Veterans United.

headshot image of Malcolm Swift

Loan Officer: Malcolm Swift

NMLS# 2086138

3.5 out of 5 Stars
Would Recommend
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

Love the personalized gift as thank you’s and the homeowner T-shirt. Its a wonderful touch!

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend
headshot image of Kimberly El-Darrat

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

4.5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

3.5 out of 5 Stars
Would Recommend
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend

Amazing service and ease of website prompts, log in, signing, overall absolutely no complaints or anything I can think of that would’ve made my experience better.

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend
headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend
headshot image of Joseph Graham

Loan Officer: Joseph Graham

NMLS# 2078934

5 out of 5 Stars
Would Recommend
Photo submission from Aaron W.

Very friendly and adamant about getting the proper information to you promptly.

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

My experience was great, I had a great team working with me. Initially I was worried because of the distance and the virus but the communication was like the where the house next door.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

3.5 out of 5 Stars
Would Recommend

Overall I was satisfied with my experience. Closing costs turned out to be much more than originally estimated. I believe they tried.

headshot image of Steven Blakley

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
Would Recommend
headshot image of Forest Nenninger

Loan Officer: Forest Nenninger

NMLS# 1284729

4.5 out of 5 Stars
Would Recommend

I had a very pleasant experience on my home loan process.

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

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5 out of 5 Stars
Would Recommend
headshot image of Justin Miller

Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

Make that call they are truly amazing they help you with every phase of the Home loan. I can’t Thank them enough. Semper fi urah!!!

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

4.5 out of 5 Stars
Would Recommend
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend
headshot image of Nathan C. Groves

Loan Officer: Nathan C. Groves

NMLS# 1096165

5 out of 5 Stars
Would Recommend

I was extremely pleased with all employee interactions, especially Kyle who went above and beyond to make this experience a rewarding one.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

4 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars
Would Recommend

The Veterans United Team were great to work with. Make sure you are qualified for a certain amount and don't go over the amount. Prepare to go into it with a mortgage and budget so that the realtor can provide you with home price ranges. Be prepared if you did not get the home the first, second, or third time but keep looking. Make sure that you have capital on hand to allow any adjustments to your buying power and to work with your realtor closely. Get some recommendations when putting your offers.

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

More Reviews

See all 424,139 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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