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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

433,684

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 433,684 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

The team handled everything very well! I have already recommended you guys to my brother!

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

0.5 out of 5 Stars

Awesome they finally finished but honestly for my first home buying experience, this was awful. The joy was taken away from this experience and I'm more mad than anything. Just go to a different company it will be more worth it.

Response from Veterans United

Hi Randall, thank you for sharing this honest review. We apologize that our service did not provide the personalized experience you expected throughout the process. Your comments will help us ensure that we learn from mistakes and improve for the next customer. We value your business and hope you enjoy your new home.

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

Veterans United is not just a Mortgage Company. There are realtors, movers, utilities concierge, insurance brokers etc. They all work together to make the process as painless as possible and strive to find you the best deal for you. They communicate with each other taking the stress out of the process for you. They also keep you in the loop every step, mine was long distance so we did it online and through text, message and phone calls. Their Website is very user friendly and you can follow the process there. Overall it was a great experience.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

4.5 out of 5 Stars
Would Recommend
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

Would definitely use again..not one problem throughout the entire process!

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend
headshot image of Melissa A Riley

Loan Officer: Melissa A Riley

NMLS# 2091647

4 out of 5 Stars
Would Recommend
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

4.5 out of 5 Stars
Would Recommend
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Would Recommend
headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
Would Recommend

We worked with Veterans United for almost six months, during the entire time our home was being built. Everyone that was involved with our loan process was professional and great to work with. We look forward to sending our family and friends to Veterans United when they are looking to find that perfect home. Thank you Veterans United!

headshot image of Justin Mongler

Loan Officer: Justin Mongler

NMLS# 1963138

5 out of 5 Stars
Would Recommend
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
Would Recommend

I can’t say enough AMAZING Things about John and my entire VU team!!! I was a first time home buyer and John, Kristina, and Joe made sure everything ran beyond smoothly for me from beginning to end. They checked in on me, held my hand every step of the way. I thought this process was going to be super stressful and unpleasant. But because of this team, the hardest part was simply me finding the right home! Everything that I imagined would be difficult was a breeze thanks to these amazing people!! I literally closed on my house 43 days from going under contract ! John ensured all of my financials and proof there of were input and noted exactly the way I explained to him during the pre-approval process. Kristina followed up with me making sure everyone they had paired me up with (realtors) had reached out within their specified time frame. Hands down, When I move in the future, I want this exact team again! I hope I have the opportunity to work with these amazing people in my future home buying process and i would absolutely WITHOUT HESITATION recommend each and every person on this team to any
and everyone looking to have the utmost best home buying experience!!!!!!

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

4.5 out of 5 Stars
Would Recommend

Veterans United are experts! They make you feel comfortable and you know you are in good hands.

headshot image of Jessica Messing

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

4.5 out of 5 Stars
Would Recommend

Vets United was a solid organization to work with from the first phone call to get a pre-approval to the very day of closing!

headshot image of Rusty Burney

Loan Officer: Rusty Burney

NMLS# 1862380

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4.5 out of 5 Stars
Would Recommend
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

4.5 out of 5 Stars
Would Recommend
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend
headshot image of Austin Jones

Loan Officer: Austin Jones

NMLS# 1895254

5 out of 5 Stars
Would Recommend
headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend
headshot image of Daniel Pare

Loan Officer: Daniel Pare

NMLS# 2070441

5 out of 5 Stars
Would Recommend
headshot image of Isabella Beard

Loan Officer: Isabella Beard

NMLS# 2026829

5 out of 5 Stars
Would Recommend
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend
headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

More Reviews

See all 433,684 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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